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Dunster House Ltd Reviews

4.2 Rating 402 Reviews
80 %
of reviewers recommend Dunster House Ltd
4.2
Based on 402 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
3.8 out of 5
Read Dunster House Ltd Reviews
Dunster House Ltd 5 star review on 19th September 2025
C Chapman
Dunster House Ltd 5 star review on 19th September 2025
C Chapman
Dunster House Ltd 5 star review on 23rd June 2025
Dee
Dunster House Ltd 5 star review on 23rd June 2025
Dee
Dunster House Ltd 5 star review on 23rd June 2025
Dee
Dunster House Ltd 5 star review on 23rd June 2025
Pat Trainer
Dunster House Ltd 5 star review on 23rd June 2025
Pat Trainer
267
Anonymous
Anonymous  // 01/01/2019
Delivered on time and placed neatly on driveway. As we expected having previously purchased a log cabin from Dunster, the Leviathan Pergola is excellent quality with clear assembly instructions. Highly recommend.
Dunster House Ltd 5 star review on 24th June 2024
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Posted 1 year ago
Great service. Delivered when arranged.. on time. The two men were professional and had clearly done this before. Quality of wood is great. Even had praise from a carpenter! Very happy. Took hubby a bit longer to put together as he was doing it on his own. Looks fab
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Posted 1 year ago
Fab service no problems building the frame and grandchildren love it.
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Posted 1 year ago
Because it makes in order i want to. To fit my design . Also it directly,no middle man. Great self designed online. In my comfortable time.
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Posted 1 year ago
Good value for a window made to my measurements. Good quality. Ready quickly and delivered at a time agreed with me. Nice customer service.
Dunster House Ltd 5 star review on 20th June 2024
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Posted 1 year ago
Very pleased with the gazebo looks fantastic, had it installed by a builder.
Dunster House Ltd 5 star review on 31st May 2024 Dunster House Ltd 5 star review on 31st May 2024
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Posted 1 year ago
Very pleased with the log cabin👌 thank you
Dunster House Ltd 5 star review on 8th May 2024
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Posted 1 year ago
Love it. Very good quality and great service
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Posted 1 year ago
Very nice good quality arrived on time we are very happy definitely two man job nearly there time for a bit of decorating
Dunster House Ltd 5 star review on 7th May 2024
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Posted 1 year ago
It took us a week to erect the summer house but as I am 81 years old and my husband is 75 years old I think we did well. Climbing on the roof to put the shingles on was a bit hairraising but we did it and it looks lovely and i cant wait to sit in it, lovely quality and plenty of screws,
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Posted 1 year ago
Absolutely brilliant..my girls love it and it was so easy to put up..I would recommend dunster house to anyone
Dunster House Ltd 5 star review on 7th May 2024
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Posted 1 year ago
Great product - quick delivery - super qaluity for the price!
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Posted 1 year ago
Bought a Terminator cabin some months ago now. Only now had the chance to assemble it. Instructions very clear, components well made and of a good standard. Put together over a couple of days, with no issues. Very pleased and very impressed with with the whole package. Would highly recommend Dunster House.
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Posted 1 year ago
From start to finish excellent service excellent customer service delivery team very efficient and helpful being able to track delivery on the day very good ,building straight forward if you've got DIY skills as there is some cutting but it's kept to a minimum
Dunster House Ltd 5 star review on 29th April 2024
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Posted 1 year ago
Good customer service. Good delivery arrangements AND they were on time! Easy to follow assembly instructions. Quality product. The Ariane bike shed is also perfect for storing items of equipment used by a sports club.
Dunster House Ltd 5 star review on 29th April 2024 Dunster House Ltd 5 star review on 29th April 2024
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Posted 1 year ago
Fantastic service. Great product.
Dunster House Ltd 5 star review on 29th April 2024 Dunster House Ltd 5 star review on 29th April 2024
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Posted 1 year ago
Looks very nice now it’s nearly finished Instructions , was not very clear, plus 70% Of my instructions was for other sheds not very explanatory , did most of it of trial and error, and of my own initiative struggled a bit If you’re not good at DIY You need to get someone to fit it , it’s a bit tricky plus the amount of wood that comes with it !! Had a few damaged pieces, and splits in some boards , I’m on about the food and floor board The walls and base are mint , it looks good , not painted yet with weather 🤠👍
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Posted 1 year ago
Dunster house are a brilliant company delivering on time, delivery men very helpful especially on the day they came it was none stop rain. I've still not erected the the pagoda due to my garden still flooded. I would highly recommend Dunster house they have been very good 👍
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Posted 1 year ago
Absolutely brilliant gazebo easy to follow building instructions. Great product top quality very pleased
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Posted 1 year ago
From ordering through to delivery and then installation the service received was absolutely first class. The actual pergola is very sturdy and chunky and the self installation was relatively straight forward although at times 3 people would have been better. The timber sections were all cut with an amazing level of accuracy which helped make the installation straightforward.
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Posted 1 year ago
Dunster House Ltd is rated 4.2 based on 402 reviews