Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,719 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,719 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“What a great service on the delivery of my skip the driver made sure he got the skip on to my driveway leaving me room to still get my car on. The skip has just been collected by the same driver who caught us by surprise we were still putting our last bits in again he was extremely patient and even helped throw a few bits on for us. I would strongly recommend Dunmow to anyone who needs a skip”

Helpful Report

Hi Mick, Thanks so much for taking the time to review our services. We're so pleased to hear you're happy with the service you've received. Our staff have over 30 years of experience so can be trusted to make sure they get the job done right. We'll be sure to send your kind words to the team. We look forward to working with you again in the future. Kind regards

“I pondered getting a skip to remove rubbish prior to a house move. I found Dunmow skips online and almost ordered a skip but I saw they did a 'collect' service for the same price. The guys turned up, as expected, were very helpful and just got on with the job and the rubbish was gone in no time. Fantastic service by this company, I have no hesitation in recommended them to anyone.”

Helpful Report

Hi Steve, Thanks so much for your kind words, it's great to see that you're happy with the service you received. Our dedicated team work hard to ensure your waste removal is as stress-free as possible so we'll be sure to pass on your kind words. We look forward to working with you again in the future. Kind regards

“Fantastic service from booking online for delivery to calling the office for a collection. Would highly recommend Dunmow Skips, very professional and there customer service/ support is faultless. This is my second skip in a month for garden refurb and will definitely be using them again. Nothing is too much trouble and the delivery drivers are polite and courteous too. Thank you”

Helpful Report

Hi Michelle, Thanks so much for taking the time to leave us a review. We're so pleased to hear that your online booking service with us met your standards and our dedicated team of staff were flawless! We'll be sure to pass on your compliments to our dedicated staff. We look forward to your custom again in the future. Kind regards

“Always helpfull even on short notice and will always go that little extra when possible. Sam in the office is great and drivers are always happy to help. Wouldn’t go anywhere else”

Helpful Report

Hi John, Thanks so much for taking the time to leave a review. We're happy to hear we were able to fulfil your order on such short notice and that our dedicated team went the extra mile. We'll be sure to pass on your compliments to the team! We look forward to your custom again in the future. Kind regards

“Richard B delivered my skip - what a lovely, professional and approachable man and a credit to this Company - it was a pleasure to meet him and his professionalism and customer service skills were exemplary. His sense of humour in such horrible times as we are all aware of in a pandemic - was priceless! 100% Recommend on price, personality and professionalism. :)”

Helpful Report

Hello, Thanks so much for taking the time to leave a review! We're thrilled to hear that you had such a great experience with us! We'll be sure to pass your compliments onto Richard. We look forward to your customs again in the future. Kind regards

“Skip placed where requested and delivered promptly. I had more rubbish than expected so another skip was ordered and swapped the following day. Second skip collected with no fuss. Happy customer.”

Helpful Report

Hi Neil, Thank you for leaving a review. We're happy that our services were delivered promptly and met your expectations! We'll be sure to pass your compliments onto our dedicated team. We look forward to your custom again in the future. Kind regards

“My second skip I've had and have spoken with the lovely Cat each time. Answered all my questions with no fuss and I had a lot of them. Skip was delivered on the day I chose, great service again.”

Helpful Report

Hi Elle, Thanks for taking the time to leave us a review. We're glad your queries were answered by our dedicated team and that our delivery met your expectations. We#ll be sure to pass your compliments onto the team. We look forward to your custom again in the future. Kind regards

“Great grabber, good driver and helped me clean up last bits of dirt. Highly reccomend!”

Helpful Report

Hello, Thanks for taking the time to leave us a review. We're so pleased to hear you're happy with our service. We'll be sure to pass your compliments onto our team. We look forward to your customs again in the future. Kind regards

“AMAZING SERVICE ! From start to finish the staff at Dunmow skips were brilliant. I had no idea what I was after and Georgia on WhatsApp and about her lady on the phone explained to me my different options. I went with a 6 yard wait and load skip, the driver and his colleague were great. Called me to let me know they were coming, arrived promptly and were very friendly and helpful even at 8am. 🙂 they got stuck in and made the experience very pleasant. I Would highly recommend Dunmow skips. The cheapest around and definitely 10/10 customer service. Thank you !”

Helpful Report

Hi Megan, Thanks so much for taking the time to leave us a review. So happy to hear that our team could help you with your questions and ensure you got the correct size skip. We'll be sure to pass your compliments onto our dedicated team here at Dunmow Group. We look forward to your custom again in the future. Kind regards

“Second time I have used Dunmow Skips and yet again fantastic service. Helpful, reliable and turn up when they say. They picked the full skip up earlier than I had booked it for so it wasn't on my drive over the weekend. good price and a nice, 'clean' skip too! Thank you.”

Helpful Report

Hi Helen, Thanks for taking the time to leave a review. We're happy to hear that your second time with us has exceeded your expectations. We'll be sure to send your compliments onto our dedicated team. We look forward to your custom again in the future. Kind regards

“Probably the best company I’ve ever dealt with Sam in the office went out of her way to help us on site with many deliveries and collections. Didn’t fail us once, Steve the drive again first class, I’d highly recommend using this company!!”

Helpful Report

Hi Paul, Thanks so much for taking the time to leave a review with us. We're pleased to hear that you are happy with the service you received and we will be sure to pass your comments on to Sam and Steve. We look forward to your custom again in the future. Kind regards

“First time using them and it’s been very easy, prompt and good customer support.”

Helpful Report

Hi Simon, Thanks so much for taking the time to leave us a review. It's a pleasure to hear that your first time with us has been easy and prompt for you to use. We look forward to your custom again in the future. Kind regards

“Very professional service, prompt delivery at short notice and friendly helpful staff, online booking useful with good description of sizing of skips, price is very competitive, Dunmow group will be my 1st call for skip hire from now on.”

Helpful Report

Hello, Thanks so much for taking the time to reply! It's great to hear that you found our service to be prompt and easy to use. We'll be sure to send your compliments onto our dedicated team. We look forward to your custom again in the future. Kind regards

“Really helpful staff. Great service really the delivery and collection. Thank you. Would highly recommend”

Helpful Report

Hi Sue, Thanks so much for taking the time to leave us a review. We're thrilled to hear that you found our staff helpful and the service met your standards. We'll be sure to pass your compliments onto the team. We look forward to your custom again in the future. Kind regards

“Booked skip no problem on the phone, got it for the next day. Spoke to Catherine who answered all my worries and took me through the process step by step. Driver was very polite and even helped me put a heavier item in last minute.”

Helpful Report

Hi Tina, Thanks for taking the time to leave a review for us. We're so pleased that you found our service stress-free and easy! We'll be sure to pass your compliments onto our professional team. We look forward to your custom again in the future. Kind regards

“Thank you to the driver who collected my skip as he made my disabled son’s day by letting him operate the controls to put the skip back onto the lorry. Great service and would highly recommend”

Helpful Report

Hi Andy, Thanks for taking the time to leave us a review! We're so pleased you were happy with the service. We look forward to your custom again in the future. Kind regards

“Excellent service from initial contact with Georgia, who always replied and answered all my queries and was very helpful, to the two guys who turned up to clear the waste from my garage, they were friendly and professional at all times, I would highly recommend and will use again, a great all round experience.”

Helpful Report

Hi Kevin, Thanks so much for leaving a review for us! We're so pleased to hear that our dedicated sales team could answer any and all questions you may have! We'll be sure to pass your compliments onto the team. We look forward to your custom again in the future. Kind regards

“Driver was friendly and punctual, service has been a* from start to finish and the price was very reasonable, Will 100% use again.”

Helpful Report

Hi Mike, Thank you for taking the time to leave us a review! We are so pleased to hear that you found the service here at Dunmow Group at such a high standard and for a reasonable price. We'll be sure to pass your compliments onto our dedicated team. We look forward to your custom again in the future. Kind regards

“Fantastic service. Delivered on Thursday. Filled and collected on Friday. Both drivers very helpful and polite. Highly recommend.”

Helpful Report

Hello, Thank you for taking the time to leave us a review! We aim to collect and dispose of your rubbish as quickly as we can so it's great to hear we met that target. We'll be sure to pass your compliments onto the drivers! We look forward to your custom again in the future. Kind regards

“Great service, great price, very efficient. Jake was very professional on the phone.. Wouldn't use anyone else! Great work DWM.”

Helpful Report

Hi Paul, Thanks for taking the time to leave a review for us! It's great to hear that you're happy with our services and we'll be sure to pass your compliments onto Jake! We look forward to your custom again in the future. Kind regards

Dunmow Group is rated 4.9 based on 2,719 reviews