Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,718 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,718 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Delivery on time Pick up on time Great device as always”

Helpful Report

Good morning Matt, thank you for taking the time to leave us a review! We're happy to see that you were pleased with our service, and we look forward to working with you again In the future. Kind regards

“Hassle free! Two guys turned up in their waste collection van in the agreed upon time slot, and within 15 minutes had taken all of our household waste away. Great service, would recommend.”

Helpful Report

Good morning, thank you for leaving us a review! We're happy to see that your waste collection service was quick and efficient, we'll be sure to pass on your compliments to the team. Kind regards

“I hired a skip back in June, I found them very helpful the service was very good I would recommend Dunmow to anyone”

Helpful Report

Hello Sharon, thank you for taking the time to leave a review. We're glad to see that you were happy with the service you received, our team work hard to exceed expectations. We look forward to working with you in the future. Kind regards

“Took my skip without any warning. My job was not even half way complete and the skip probably a quarter of the way full. When I phoned to ask why the skip had been taken they informed me that as I had paid cash for the skip there was a 2 week limit. When I asked what the difference was between paying cash or through the books the manager stumbled on his words and could not tell me, this is obviously a way for them to avoid tax. Do not use this company you have been warned!”

Helpful Report

“Lorry driver was excellent. Very difficult address to find, driver remained patient....even had a giggle about it whilst on phone! 10 out of 10 for his service!!”

Helpful Report

Good morning, thank you for leaving a review! We're glad to hear that our drivers exceeded your expectations, they work extremely hard to ensure a stress-free delivery of your skips. We'll be sure to pass on your compliments to our drivers and look forward to working with you again in the future! Kind regards

“I had never ordered a skip before so was a little anxious but there was no need. I ordered skip online and it arrived and was collected on the correct days. I went out to see the lorry drivers who were both very pleasant. Cost was less than I thought for a small skip. Can't fault the service.”

Helpful Report

Good morning Margaret, thanks for taking the time to leave us a review! We're glad to see that you're happy with our skip hire service. Our drivers aim to be polite 100% of the time and we're able to offer a competitive price due to our size and location. We'll be sure to pass on your compliments! Kind regards

“Your driver was the most professional, efficient, helpful and skillful driver we have ever had come to our property and wanted to thank him. He represents your company in an outstanding way. Other drivers have argued and refused to come down our lane with smaller vehicles, but your driver managed to put the skip well out of the way on our driveway, and even came back and checked that he hadn't rucked up any of the gravel. It's very unusual for someone to take so much care, and it is appreciated. Please thank him for us!”

Helpful Report

Hello, thanks for taking the time to leave us a review. We're so pleased to hear our drivers exceeded your expectations! Customer service is of the utmost importance to us, we strive to be courteous and polite to all our customers 100% of the time. We'll be sure to pass your compliments onto the driver. We look forward to working with you again in the future. Kind regards

“used 'we collect waste' for the first time today ...price quoted was far less than I thought it would be do that was the first plus..two really friendly guys turned up and removed my rubbish very efficiently...would definitely recommend and use again...brilliant service”

Helpful Report

Hello, Thanks for taking the time to leave us a review. We're so happy you're happy with our waste collection service. Our waste collection team work exceptionally hard to dispose of peoples waste as quickly as possible. We'll be sure to pass on your compliments! We look forward to working with you in the future. Kind regards

“I have used Dunmow Waste management twice and they were excellent both times. One was a collection of various bulky plasterboard and insulation, the other collection of a large shed. Much easier than taking the rubbish to the tip myself!”

Helpful Report

Hello, Thanks so much for taking the time to leave us a review. We really appreciate it. We're so thrilled to hear that you found our services excellent. Our teams work especially hard to ensure our customers waste is removed quickly, efficiently and as stressless as possible. We look forward to working with you again in the future. Kind regards

“Have used Dunmow Group before but not this service. Two very amenable polite men arrived at my door cleared up all the garden waste. Swept up with not a leaf to be seen. Closed the garden gate. Knocked on the door to say goodbye and wished me to enjoy the rest of my day. What more could I want. Absolutely fab service. Will recommend this particular service to friends. Thank you.”

Helpful Report

Hi Linda, Thanks for taking the time to leave us a review! We're thrilled to hear that you found our Waste Collection service to be pleasurable! Our waste collection team work exceptionally hard to ensure they return our customers gardens to their former glory. We'll be sure to send them your compliments, and we look forward to working with you again in the future! Kind regards

“Easy to arrange, arrived as promised with a polite driver and easy to arrange collection”

Helpful Report

Hi Roy, Firstly we'd just like to thank you for taking the time to leave us a review! We work hard to make our skip hire service as simple as possible. Our drivers work hard to ensure all our skip hires are met in a quick fashion. We'll be sure to forward on your compliments to the team and we look forward to working with you again in the future. Kind regards

“Dunmow skips always supply a truly professional service, I would only ever use these guys!”

Helpful Report

Hey Andy, Thanks so much for taking the time to leave us a review. It's great to see that you are happy with the professional service you received. Our team work exceptionally hard to ensure that all our skips are delivered in a professional and friendly manner. We look forward to working with you again in the future. Kind regards

“Found the staff very helpful and the driver was very good at finding out exactly where I needed the skip to go on my driveway and if I wasn't happy with where it was placed he was happy to move it until I was satisfied. Would highly recommend Dunmow Group to others for value for money.”

Helpful Report

Hi Paula, Thank you so much for taking the time to leave us a review. We're happy to hear that our driver met your expectations. Our drivers work exceptionally hard to ensure that all skips are delivered quickly, safely and more importantly so they're not in the way of your home. We'll be sure to pass your compliments onto the driver! We look forward to working with you again in the future. Kind regards

“Great customer-service from the staff who were very helpful. Skip was delivered very promptly as well. Will be using the company again and recommending them.”

Helpful Report

Hi Callum, Thank you for taking the time to leave us a review. We're glad you found our team to be helpful when answering any questions you might have. Our bookings team work hard to ensure that all our customer's questions are answered quickly and efficiently. We'll be sure to pass on your compliments to our bookings team and the skip delivery team. We look forward to working with you again in the future. Kind regards

“Excellent customer service, polite and helpful staff. Skip arrived slightly earlier than the time given - which as great. Wouldn't hesitate to use them again.”

Helpful Report

Hi Patricia, Thanks so much for taking the time to leave a review. We're thrilled to hear that you found our customer service to be polite and helpful, our bookings team work extremely hard to ensure our customers receive the best possible customer service they can. We'll be sure to pass on your compliments to the team. We look forward to working with you in the future. Kind regard

“great company to deal with, they understand how to deliver a good customer relationship every step of the way”

Helpful Report

Hello, Thanks for taking the time to leave us a review, we really appreciate it. We're glad to hear that you are happy with the customer service you have received. Our dedicated bookings team work hard to ensure that all our customer's needs are met, and any questions answered quickly and efficiently. We'll be sure to pass on your compliments to them. We look forward to working with you in the future. Kind regards

“Very efficient service provided . Competitive pricing . Skip size available on requested day and collected on the same day notified that it was ready to collect. Pleasant helpful drivers Will use them in future and recommend to friends and family. Highly recommend .”

Helpful Report

Hello, Thanks so much for taking the time to leave a review. We're glad to hear that you're happy with the service you've received. Being one of the biggest waste management companies in Essex means we're able to offer competitive prices on a range of different sized skips. We look forward to working with you in the future. Kind regards

“Fantastic Service. Competitive price and faultless customer service. I booked for a Garden Waste Collection. The guys were brilliant. Neat and prompt job. Thank you. Will definitely use again.”

Helpful Report

Hi Elena, Thanks for taking the time to leave us a review. We're glad to see that you are happy with the customer service you have received, and that the job was completed quickly for you. The team here at Dunmow Group work exceptionally hard to ensure great customer service. We'll be sure to pass on your compliments. We look forward to working with you in the future. Kind regards

“Best price around and ordering on line was a very easy process. Very easy to arrange pick up too. All in all an excellent experience and would recommend this company to anyone”

Helpful Report

Hello, Thanks so much for taking the time to leave a review. We're glad to hear that you found our online booking process to be simple to use, we welcome any feedback to improve! We look forward to working with you in the future. Kind regards

“Skip turned up on the day, nice helpful and chatty driver, skip removed different driver but again helpful and chatty, competitive rates, job done!would use Dunmow group again.”

Helpful Report

Hello Baz, Thanks so much for leaving a review! We're glad to hear you're happy with our skip hire service, being the largest skip hire company in Essex means we can maintain our competitive rates across the county. We'll be sure to pass on your compliments. We look forward to working with you again. Kind regards

Dunmow Group is rated 4.9 based on 2,718 reviews