Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,721 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent, courteous service, which I organised from distance. It was therefore critical that everything went precisely to plan and on time, which it did! Thoroughly recommend.”

Helpful Report

Firstly, thank you very much for taking the time to leave us a review. We are so pleased to hear that you received excellent and courteous service from our team at Dunmow Waste Management and that all went to plan. We look forward to providing you with any waste management services again in the future. Kind regards

“Really helpful friendly and reliable. I have used them twice and I am about to use them a third time. Highly recommend.”

Helpful Report

Thanks very much for taking the time to leave us your review. It is great to hear you found our team helpful, friendly and reliable! We look forward to your on-going custom. Kind regards

“Always very helpful and very friendly. They make things simple and Samantha in Transport is Excellent at the her role .I would recommend Dunmow Waste”

Helpful Report

Thank you so much for this positive review. We're incredibly glad that Samantha and team were so helpful. We hope to work with you again in the future With Kind Regards, Sam Malins Managing Director

“From the first phone call to organise delivery too the dropping off and collecting of the skip, we had a wonderful professional service. We would recommend Dunmow waste to anyone. Thank you”

Helpful Report

Dear Mr Lucas, Thank you so much for taking the time out of your day to leave us such a positive review. We're glad that the job ran smoothly from start to finish! Thank you so much for using Dunmow Waste Management. With Kind Regards, Sam Malins Managing Director

“Great customer service. Sam is fantastic to deal with . Highly recommend. Raj..Grab Express ltd”

Helpful Report

Hi Raj, Thank you so much for this positive review, we're incredibly glad that Sam and the team could be of assistance and we hope to work with you again in the future, With Kind Regards, Sam Malins Managing Director

“Great service and customer care throughout the entire business, will definitely use you again when we have work in your area.”

Helpful Report

Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. We're so glad we were of assistance over the duration of your project, and look forward to working with you again in the future! With Kind Regards, Sam Malins Managing Director

“Courteous drivers, professional service from start to finish, leagues above the competition highly recommend old school customer care at it's best.”

Helpful Report

Thank you so much for this review, we're glad that our Customer Care team and drivers provided a great level of service. We look forward to working with you again in the future! With Kind Regards, Sam Malins Managing Director

“I had the WCW Van service and they turned up on time with warning as requested and the 2 men that came were very helpful and efficient and took everything away as requested. Made my life alot easier. Thank you very much Dunmow Waste.”

Helpful Report

Thank you so much for your positive review! We are glad that our We Collect Waste team could make things easier for you. With Kind Regards, Sam Malins Managing Director

“Price was the best i found, but i would have chosen them anyway as Jess was so helpful and efficient, went a long way that she was cheerful too. It was delivered within 2 hours of me ordering it. Would definitely use them again, pleasure to do business with.”

Helpful Report

Dear Karen, Thank you so much for your positive kind words, we are over the moon that you received such a great service from us and Jess was very helpful. We appreciate you taking the time to leave a review for all to see how happy you were. We look forward to working with you again! Kind regards Sam Malins Managing Director

“Super fast and easy service Will use again and again.”

Helpful Report

Dear Stephen, Thanks for the positive feedback! We are glad that you found our services fast and easy and look forward to working with you again! Kind regards Sam Malins Managing Director

“Many thanks for the service your company provided. Very polite guys on the telephone and collection, well done and thank you all.”

Helpful Report

Dear Barry, We are so happy that you received excellent service from start to finish from our Dunmow Waste team! With Kind Regards, Sam Malins Managing Director

“Absolutely brilliant service - from the first point of contact to collection and after care I could not fault the service at all - the collection staff were very polite and efficient. World Class Service and thoroughly recommended - thank you”

Helpful Report

We are pleased you were happy with the world-class service you received from Dunmow Waste Management from at the point of booking through to collection from Cip and his team. If you need any other waste management requirements, please remember us for the future! With Kind Regards, Sam Malins Managing Director

“I ordered skip and asked that it be delivered first thing in the morning. It was delivered just as I ordered and picked up promptly when I requested. Very professional company”

Helpful Report

Thank you for the 5* review. We are very pleased that we were able to help you with your skip hire requirements and you were impressed with our service! Kind regards Sam Malins Managing Director

“I found a great company in providing skips I could call upon for jobs I do for my Aquatics business. However when it came to trying to arrange for a Muck Away job to clear a very large pond, I tried 5 or 6 times to get a price from I believe the transport manager. All I got was 'ok I will call you tomorrow' then finally it was 'I am just about to get the tip cost, will call you back once received'. To my dismay and disappointment no phone call ever received. Thankfully at the last minute I found someone that would take it. Shame as I was looking for one company to supply both services for my growing business.”

Helpful Report

Dear Fish and Bits Aquatics, We really appreciate you taking the time to leave a review, and while you are happy with our skip services, we apologise for the difficulties you recently experienced in securing our Muck-Away Grab Hire service. We acknowledge we have fallen short of our usual high standards on this occasion and are taking steps to ensure this does not happen again. We look forward to the opportunity of supporting your business in the future with both our skip and muck-away services. Should you wish to discuss further, then please do not hesitate to contact me on 01245 466646. With kind regards Paul Lynch Operations Director

“Brilliant service Cannot recomend enough”

Helpful Report

We are so glad you were happy with the service that you received from Dunmow Waste Management. With Kind Regards, Sam Malins Managing Director

“Thank you to you and your company for excellent service - really appreciated the flexibility in collection dates. The chap who delivered and collected is a master of his craft - we were well impressed!”

Helpful Report

Dear Graeme, Thank you so much for the positive review! We are glad that our DWM drivers impressed you! We will look forward to working with you in the future. With Kind Regards, Sam Malins Managing Director

“Quality and efficient service”

Helpful Report

We are so glad you were happy with the service that you received from Dunmow Waste Management. With Kind Regards, Sam Malins Managing Director

“Great price,great service,look no further than this company,thanks to jake and his team!👍”

Helpful Report

Dear Karl, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. We hope to have the opportunity to work with you again in the future. With Kind Regards, Sam Malins Managing Director

“Working with Sam is always a delight. Quick, efficient and always keeps you up-to-date. The service we have received so far is nothing short of five stars.”

Helpful Report

Dear Elle, We are pleased you were happy with you the service you received from Dunmow Waste Management. Thank you so much for leaving us a review and we hope we can work together again in the future. With Kind Regards, Sam Malins Managing Director

“Excellent service and worked with me (as a non trade) person to get job sorted quickly and on time. Sam was great on the phone and driver did a great job with access and muck away/deliveries. Very pleased thank you!”

Helpful Report

Dear Tony, We are so pleased that Sam was able to help you with our muck away and delivery service. Thank you so much for the positive and kind review, please remember us for any future work you may have! With Kind Regards Sam Malins Director

Dunmow Group is rated 4.9 based on 2,721 reviews