Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,721 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have recently undertaken some works in my parents home to do a clear out as I will be moving home in the next few weeks, was looking for a skip for a week, after speaking with a helpful colleague they advised me a size that would suitable to use as well as offering a same day service, Really recommend to all family & friends really great service and driver was so polite and helpful”

Helpful Report

Dear Ben, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. I'm delighted we were able to assist you with your skip requirements so quickly and with the size you required, which is always our aim. We hope your house move goes well and would like to thank you for recommending our services to your family and friends. With kind regards Sam Malins Managing Director

“I had no idea of what I needed when I called up, I was given vey good advice on what would be best for my home project and was very impressed with the knowledge of the team right the way from when I spoke no the phone all the way to the driver who delivered my skip. The Customer Care team kept me up to date with any issues and surpassed all my expectations of the Waste Industry. I would highly recommend Dunmow Waste and their 5* service”

Helpful Report

Dear Alexander, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. I am delighted that our Customer Care Team offered excellent advice, were able to help provide the best solution for your requirements and continued to deliver a memorable service. It's great to hear that you will also be happy to recommend us, it's much appreciated. We hope to have the opportunity to provide you with skip services again in the future. Kind regards Sam Malins Managing Director

“I called up Dunmow Waste Management to hire a skip for my mum as having a big clear out, was hoping to get a 8 yard skip within the next few days as left I had left it abit last minute only to hear that they were offering same day service. I could of had it for 2 weeks but only needed it for 4 days so they came and picked it up straight away when mum was finished. I would Highley recommend to friends and family.”

Helpful Report

Dear Maisie, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. I'm delighted we were able to supply a skip at such short notice for your mother and that we then collected promptly as required. We always value personal recommendation and would be delighted to assist both your future requirements and those of your family and friends.

“After calling a number of skip companies I was pleased with the service I received over the phone and so booked. Even more pleased when the skip turned up on time and the driver was really helpful. Well done guys!”

Helpful Report

Dear Annette, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. We are always delighted to hear when customers feel confident enough with the information they have received over the phone, to book there and then. I am also pleased that we continued to meet your expectations during the whole process. I have passed on your compliments to the whole team. With kind regards Sam Malins Managing Director

“The guys at Dunmow were really great when I needed a grab lorry quickly to remove a lot of waste my front garden. The driver was polite and did a great job. Would definitely recommend.”

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“These people are a pleasure to deal with. They're very helpful on the phone, and the drivers are extremely helpful and cheerful - always full of fun and banter. Great service.”

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“Ordered a skip last week, easy to deal with, arrived on time, driver was really helpful and it was collected when they said they would. What a great service! Would definitely recommend this company. Thank you”

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“Fast And efficient never an issue. customer service second to none. Would defiantly recommend.”

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“Professional Friendly Service all the way from the sales team to the drivers. Cant ask for better!”

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“Professionally, friendly & efficient telephone service We used the call, wait and collect service Two collection guys arrived, enthusiastic, friendly, efficient, helpful Excellent service.”

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“Weighbridge service and system is very good. Always helpful.”

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“Fantastic service, I used there We Collect Waste with two men that came to collect some items in my house they was fast, efficient and very helpful would recommend to anyone wanting a quick easy removals.”

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“Really helpful call centre, explained everything clearly to me so I understood exactly what I was getting. The driver was courteous and arrived within the time frame I was given. I will definitely recommend Dunmow Waste to my friends.”

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“Great service, turned up on time and incredibly helpful clearing a garage full of waste following some home improvements. The two guys also helped clear a shed, some sand left outside the property and then swept up. No hesitation in recommending them.”

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“Great service. Ian, who brought our skip, couldn't have been more helpful. Really recommend Dunmow Waste. We'll be using them again.”

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“We were victims of massive fly tipping, Dunmow Waste cleared up impeccably. Many Thanks, Douglas Hill, Pattens Farm, Chelmsford.”

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“Every opportunity Dunmow Waste have had they have out performed my expectations. Thank you for a brilliant service and glad to do business with you.”

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“Thanks to Gregg the lorry driver & Carmen & Monica on the phones. My novice skip experience was exemplary. Advice on skip size was spot on. When asked to pick up early, they came that day.”

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“When the driver arrived we were still putting the last items in the skip and he waited whilst this was completed and even helped level the load. The driver was very helpful and polite. Thanks Dunmow Waste!”

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“Slick service from Dunnmows, efficient and the politeness of the staff on phone was spot on.”

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Dunmow Group is rated 4.9 based on 2,721 reviews