Dunmow Group Reviews

Name: Dunmow Group
Address: 7 Regiment Business Park, Eagle Way, Chelmsford, 7 Regiment Business Park, Eagle Way, Chelmsford, Essex
Rating: 4.88

4.9 Rating 2,721 Reviews

98 %

of reviewers recommend Dunmow Group

4.9

Based on 2,721 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Dunmow Group:

We are a responsible and professional waste management and skip hire company that has always been family owned. Based in Chelmsford, Dunmow Group is committed to ensuring that our customers are given clear and consistent advice. With our unbeatable customer service we have quickly become leaders in waste management services for Essex.

Visit Website

Phone:

01245 466646

Email:

sales@dunmowgroup.com

Location:

7 Regiment Business Park, Eagle Way, Chelmsford,
7 Regiment Business Park, Eagle Way, Chelmsford
Essex
CM3 3FY

Write Your review

Tell us how Dunmow Group made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Jake was a pleasure to deal with very professional and accommodating. Ciprian was great, site said he was extremely helpful and polite.”

Helpful Report

Dear CHC Waste FM Ltd, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. We are so pleased that Jake and Cip provided you with a professional, memorable service. Thanks again! With Kind Regards, Sam Malins Director

“I used Dunmow waste as I was moving house,I spoke with Jake on the phone and he couldn't have been more helpful,the guys turned up on time and were very pleasant and obliging.i would absolutely recommend them and use them again if required.”

Helpful Report

Dear Susie, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. We are so pleased that Jake was able to help you and provide an easy, smooth booking process. Thank you for using us! Kind regards Sam Malins Director

“Brilliant service, quick easy and super friendly.”

Helpful Report

Thank you so much for taking the time to review us, we are happy that you received a brilliant service from us and look forward to working with you again in the future. Kind regards, Sam Malins Director

“Exceptional service. Extremely helpful throughout all communications with themselves. Jess is very efficient and informative which makes the process a lot smoother when booking services, etc. The welcome card is a lovely touch and we will look forward to continuing to use them in the future.”

Helpful Report

Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. I'm delighted that Jess from our Customer Care Team provided you with such a brilliant and smooth service. We are pleased you are now an account customer at Dunmow Waste Management and you liked your welcome box! We look forward to working with you in the future! Kind Regards, SP Taylor Managing Director

“Amazingly quick service, Sam was so friendly and helpful. Very pleased and it really helped us out of a hole.”

Helpful Report

Dear Hayley, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. We are really delighted that Sam made your experience with us pleasant and that you were happy with the speed of our services. With kind regards SP Taylor Managing Director

“I met dunmow waste at my children’s school fete and they were brilliant with the children let them in their trucks and wear their vests. Their own children were there so seemed like a family run business that cared a lot about customer service. I requested some prices on the spot and got them. Look forward to using them.”

Helpful Report

Dear Michelle, Thank you for your review, we are so happy that you enjoyed our truck showcase at the Dunmow Primary School fete and also a huge thank you for your kind words and lovely review. With Kind Regards, SP Taylor Managing Director

“I saw Dunmow waste at my children’s school fete they were so hands on and interacting with the children and allowed them to have fun in their trucks. As their own children were there really made it feel like a family run business that cares about customer service. Requested prices on the day and hope to use them in the near future.”

Helpful Report

Dear Michelle, Thank you so much for you're lovely review. We are so glad you and your children enjoyed our tipper and skip lorries at the Dunmow School fete. Please keep us in mind for any waste management projects you may have in the future :) With Kind Regards, SP Taylor Managing Director

“We're a shopfitting and interior fit-out business, so always working to crazy deadlines. Dunmow saved the day for us. Bent over backwards to help us out and delivered what we needed, when promised. Absolutely first class service. Recommended A+”

Helpful Report

Dear Garner Industries Limited, Thank you so much for your positive review. We are so glad that we were able to support you and your business by working to tight deadlines. We look forward to providing you with any waste management services again in the future. Kind regards Sean-Paul Taylor Managing Director

“Spoke to Sharon and she advised me that 'We collect Waste' was the best services for me as I had loads of old furniture to get rid. The 2 guys came the same day I called which I thought was amazing! I would highly recommended Dunmow Waste Management!”

Helpful Report

Dear Susan, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management and thank you for your support in recommending us! Kind regards Sean-Paul Taylor Managing Director

“I needed a 6 yard skip ASAP and Zoe very kindly got one to my house within a couple of hours. I then called back 4 days later to say the skip was ready for collection and it was gone within an hour of me calling. Services is outstanding and would recommend Dunmow Waste Management to anyone who is needing a skip.”

Helpful Report

Dear William, Thank you for taking the time to review our skip hire service you received from the team at Dunmow Waste Management recently. We are so happy we provided you with a quick and convenient service. We look forward to providing you with any waste management services again in the future. Kind regards Sean-Paul Taylor Managing Director

“Fantastic service Greta and dunmow waste really got me out of a hole with timescale. They were brilliant and helpful Mike smith”

Helpful Report

Dear Mike, We are so glad that we could help you out when the timing was tight and provide you with a brilliant service. Thank you for the 5* review. Kind regards Sean-Paul Taylor Managing Director

“Very happy with the services provided by Dunmow Waste. We organised a skip to be delivered to our house when we were away. Dunmow Waste took ownership and liaised direct with our builders, leaving us to enjoy our holiday with no interruptions. A very efficient and hassle free process! Thanks to all at Dunmow Waste.”

Helpful Report

Dear Emma Thank you for taking the time to review the services you received from Dunmow Waste recently and I'm delighted we provided a "very efficient and hassle-free" service, as you mention. As a business, we work closely with both domestic and commercial customers, and so, we were perfectly positioned to work with both you and your contractors to ensure you received the best service for your requirements even when on holiday. We look forward to providing our skip hire services to you again in the future. Kind regards Sean-Paul Taylor Managing Director

“Dunmow Waste Management who I have used on many occasions in the past, have surpassed themselves today!! I am struggling to empty my parents property after they have passed away and had spent too long filling the first skip from you which attracted "Dumpster Divers". This I found must distressing!! This time, on Easter Bank Holiday weekend, we managed to fill the skip on Good Friday and I rang for collection at 3.30.pm to inform them the skip was ready for collection and by 9am on the Saturday morning it had gone. What excellent and professional service!! Thank you so much to the whole team. I Would without hesitation recommend you and youse you again.”

Helpful Report

Dear Kim Firstly, I would like to thank you for taking the time to review the service the team at Dunmow Waste provided you with recently, at such a difficult time for both you and your family. With customer care at the heart of our business, we aim to provide an effective and flexible service, even on weekends and bank holidays, and we are pleased that we were on hand to provide the service you needed when you needed it. We thank you for your continued support and look forward to providing our services to you, your family and friends in the future. With kind regards Sean-Paul Taylor Managing Director

“Thank you for taking such quick, professional and personable action in dealing with this complicated task. The work undertaken by Management and the team on site was excellent both in regards to attention to detail and speed.”

Helpful Report

Dear Simon, Thank you for taking the time to leave a review of the work recently completed by the team at Dunmow Waste, and I’m delighted we delivered a positive all-round experience for Mansfield LPA. As a business with many years’ experience, we pride ourselves on delivering comprehensive waste management solutions no matter how complex the brief is, both effectively and efficiently. We look forward to having the opportunity of working with you again in the near future. With kind regards Sean-Paul Taylor Managing Director

“The service provided is professional and friendly. I spoke to Zoe who dealt with my enquiry quickly and efficiently. Before I rang I was a bit worried as to how I could explain how much rubbish I had to remove but with the help of Wattsapp and the helpful Zoe it was all dealt with very quickly!”

Helpful Report

Dear Kate I would like to thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. I am delighted to hear that my colleague Zoe provided you with excellent customer service and that we were able to find the right solution for your needs. We do find WhatsApp is a great tool in understanding our customers waste requirements in detail, and I hope we will have the opportunity of providing our services to you again in the near future. With kind regards Sam Malins Owner

“This company were a pleasure to deal with from start to finish. They assessed the job professionally and it was carried out perfectly. All of the staff were friendly, efficient and helpful.”

Helpful Report

Dear Sir, Madam I would like to thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. I am delighted to hear that our team delivered a professional service that met with your expectations, as such qualities have been at the heart of our core values for over 30 years. We do hope we will have the opportunity of providing our services to you again in the future. With kind regards Sam Malins Managing Director

“The driver who collected my 12 yard skip had to negotiate some unexpected obstacles. He was a delight; he was polite, articulate, well spoken and was very respectful of the property and never seemed to stop smiling, all this at 07:.30. A credit to his parents certainly, and to the company.”

Helpful Report

Dear Rick, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. We are really delighted that our skip driver performed so well in challenging circumstances, especially so early on in the working day! It is always wonderful to hear when a team member delivers exceptional customer service and we will pass on your kind words to the skip driver, who will be thrilled by your feedback. We hope to have the opportunity of providing our skip services to you again in the future. With kind regards Sam Malins Managing Director

“Dunmow waste provided an extremely prompt and professional service. Would definitely recommend!”

Helpful Report

Dear Julie, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. We are delighted that you received both a prompt and professional service, and always appreciate personal recommendation to others for our services. With kind regards Sam Malins Managing Director

“I called up to hire a skip for a house clearance that I was undertaking, the sales team were very helpful in helping me choose the right size skip for my needs. The skip turned up promptly the following day and the delivery and collection went very smoothly. Would recommend!”

Helpful Report

Dear Brett, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. I am delighted to hear that our Customer Care Team helped in identifying the best skip size for your needs and that we had availability at such short notice. The team will be pleased to hear that we delivered a seamless service. Thank you for your support in recommending our services. With kind regards Sam Malins Managing Director

“I needed a skip for the weekend and I left it very last minute, thankfully the lady on the phone gave me all the advice I needed and got me one on the same day!”

Helpful Report

Dear Anita, Thank you for taking the time to review the service you received from the team at Dunmow Waste Management recently. I'm delighted our Customer Care Team were able to assist in organising a last-minute skip for you for the weekend, and I hope all went to plan. Please do not hesitate to get back in touch if you require further assistance. With kind regards Sam Malins Managing Director

Dunmow Group is rated 4.9 based on 2,721 reviews