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Drewberry™ Reviews

4.9 Rating 4,090 Reviews
100 %
of reviewers recommend Drewberry™
Company Reviews Metrics Info
4.9
Based on 4,090 reviews
Shipping & Delivery
Delivery Methods
Postal Service
On-time Delivery
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Drewberry™ Reviews

About Drewberry™:

We are a fast-growing UK advisory firm with offices in London and Brighton.

We specialise in providing advice to individuals and corporate clients on a range of products from life insurance, income protection, health insurance, keyman insurance and employee benefits including workplace pensions.

Our ethos is to provide the best possible service demonstrated by the growing number of 5-star rated reviews with over 98% of our clients saying they would recommend us.

Visit Website

Phone:

0208 432 7333

Email:

help@drewberry.co.uk

Location:

Telecom House Preston Road,
Telecom House Preston Road
Brighton
BN1 6AF

Write Your review

Anonymous
Anonymous  // 01/01/2019
Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
T Turpin
Unverified Reviewer
“Daniel Pay made the whole daunting process effortless and somewhat enjoyable as he brought together great skill with personality. He was very clear explaining my options and was a pleasure to talk to. I would highly recommend taking insurance out with Drewberry, particularly if Daniel Pay advises you. I do hope Drewberry insurance knows what an asset they have working for them!!”
Helpful Report
D
Verified Buyer
“I was for a long time trying to get an income protection insurance online but never managed to. Either I needed a financial adviser or have an interview through skype or something else. Beside that I its was hard to know all the different conditions the insurers offer. With Drewberry everything was made easy and basically with one call I had the insurance done. My adviser was Kay Mechial and I must say he was superb. Really knew what was talking about, always ready to clarify any doubt, very supportive and helpful. Im glad I discovered Drewberry and I really recommend it! Very happy with the service.”
Helpful Report
W
Verified Buyer
“I had an email conversation and Jeremy was very helpful and explained everything, then we had a telephone conversation and again was very helpful and I got the policy.”
Helpful Report
A
Verified Buyer
“Excellent, considerate and good-humoured service”
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M
Verified Buyer
“I submitted an enquiry on the Drewberry website having found them via Google, and received a call from Kay, who talked me through my options and worked with me to find a product which met my needs. Kay and the team were proactive and knowledgeable, I felt confident in the recommendations he made and there was no 'hard sell'. Would happily recommend.”
Helpful Report
T
Verified Buyer
“Unfortunately my insurer did not have a way to accept direct business for the type of insurance I needed at the time of my application - that meant I had to work with Dewberry in this instance. At almost every step, there were errors either on the part of Dewberry, the insurer or the clinic selected by them. While many of the actual errors were not Dewberry's, given their only task was to 'project manage' effectively the process, it took over 6mths, a lot of wasted blood tests and travel, a letter being sent 4 times by my own doctor as copies were lost, a lot of blaming other people and not taking additional/appropriate action to get the job done on the part of Dewberry. It was so broken that in the end they have offered to pay for 2 mths premium. I nice gesture, but I would substitute that for a smoother, well managed process any time. Truly awful execution and my worst experience with any insurance broker or vendor.”
Helpful Report
Hi Tony I sincerely apologise for the level of service you have received, this is far from what we stand for and does not sit well with me at all. I really appreciate your time on the phone this morning. Following our discussion we will be picking up with Aviva and their third party health screening firm as a matter of urgency as well as reviewing our escalation process and our communication methods. We want to provide the best possible service and where we haven't we need to learn from it. We will be taking your points on board and making improvements where necessary. As much as it is hard to hear I thank you for your feedback. Andrew Jenkinson Founder
P
Verified Buyer
“Everyone we have dealt with has been extremely professional and efficient”
Helpful Report
M
Verified Buyer
“As a sole director I took out an income replacement plan and found the service of Drewberry Ltd to be very professional offering a very quick but thorough service. I would not hesitate to recommend their services.”
Helpful Report
M
Verified Buyer
“Having filled out an online form one idle weekend, I was contacted promptly by phone on the following Monday and given a lot of good advice on the basis of my situation and insurance requirements. The application process proved not to be straightforward, but I was supported, encouraged and well advised by Drewberry throughout it. I now have the cover in place I'd been meaning to sort out for years. Thank you.”
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A
Verified Buyer
“Very good service,would use them again.”
Helpful Report
A
Verified Buyer
“Meena gave me clear and comprehensive advice to find the best policy and I did not feel pressurized at any point. Casey, who carried out the personal details gathering, was also very polite, friendly and professional. Drewberry couldn't have been better. Many thanks.”
Helpful Report
E
Verified Buyer
“I dealt with Josh and Casey. Both were exceptional at their jobs and made a very scarey situation easy. Josh was knowledgeable, reassuring and efficient. I felt at ease immediately. Casey was warm, caring and again efficient. Well done on such great service and such wonderful employees. Thank you.”
Helpful Report
A
Verified Buyer
“Drewberry Insurance have been extremely efficient and knowledgeable in regards to Income Protection Insurance. The service we have received has been second to none; I will definitely recommend Drewberry to friends and family!!!”
Helpful Report
A
Verified Buyer
“Honest and trustworthy advice. Policy sold to meet the customers needs. Reliable company.”
Helpful Report
J
Verified Buyer
“I have used Daniel Pay at Drewberry twice. On both occasions he provided a excellent service. You don't buy insurance very often, so you need a broker that's on your side and is prepared to spend time on your individual needs. I have no doubt I shall use Daniel again.”
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A
Verified Buyer
“Very pleased with Drewberry. This is the first time I have dealt with them. They were friendly efficient and knowledgeable. Process easy and insurance arrangements made with minimal fuss. Highly recommended”
Helpful Report
S
Verified Buyer
“Extremely helpful and well spoken young man! Very informative and good advice, would recommend to others in the future! Thank you”
Helpful Report
B Chow
Verified Reviewer
“Very courteous, informative and dedicated specialist, Victoria was superb. Never pushy, always thinking about what would be best in my circumstances, I felt she really looked out for my wellbeing in providing me the information I needed to make some critical decisions about my future. She always followed through with agreed follow ups.”
Helpful Report
J And
Verified Buyer
“Excellent service; special mention to Daniel Pay - his general thoroughness and ability to recommend products pertinent to personal circumstances was outstanding. Very pleased.”
Helpful Report
T
Verified Buyer
“Very competitive rates combined with a very personal and professional service. All stages of the application were handled by the same contact person who was familiar with our needs and helped us find the right insurance products. Highly recommended.”
Helpful Report
Drewberry™ is rated 4.9 based on 4,090 reviews
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