Drewberry™ - Pensions, Investments & Insurance Reviews

Name: Drewberry™ - Pensions, Investments & Insurance
Address: Telecom House Preston Road, Brighton
Rating: 4.92

4.9 Rating 3,764 Reviews

100 %

of reviewers recommend Drewberry™ - Pensions, Investments & Insurance

Company Reviews

Metrics

Info

4.9

Based on 3,764 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Documents Delivered On-time	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Drewberry™ - Pensions, Investments & Insurance:

We are a fast-growing UK financial adviser with offices in London and Brighton.

We specialise in offering financial advice to individuals and corporate clients on a range of products from life insurance, income protection, health insurance, keyman insurance and employee benefits to pensions, investments and tax planning.

Our ethos is to provide the best possible service demonstrated by the growing number of 5-star rated reviews with over 98% of our clients saying they would recommend us.

Visit Website

Phone:

0208 432 7333

Email:

help@drewberry.co.uk

Location:

Telecom House Preston Road
Brighton
BN1 6AF

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Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpfull. Took the stress out of finding the right insurance for me. And no pressure to buy one. Thank you”

Helpful Report

“Contacted Drewberry and spoke to Nibal he talked through and explained all I needed to know to make an informed decision on what best met my needs.”

Helpful Report

“Comprehensive assistance from Kay Mechial in setting up both Accident and Health Insurance protection plus a separate Unemployment Income Protection policy. Separate policies were required due to being an unremunerated Company Director as well as employed by another company which created complications. Great help from Kay in selecting appropriate, valid policies.”

Helpful Report

“We've been assisted by Meena in the process of getting Income Protection. With his professional approach and kind assistance, we have successfully completed the process and got the desired cover and, above all, peace of mind. We recommend Drewberry Insurance and Meena Ibrahim in particular.”

Helpful Report

“A great service at the beginning of the process and Josh was very professional throughout most of the experience. Once approved for my product I had a query that I wanted to discuss further, understanding that there may not be anything that he could do to rectify it, but I felt that my point wasn't being heard and that instead of listening, I was just being talked over and it felt as if I was being hurried off the phone. My simple query became quite a big frustration when it didn't need to be. The biggest frustration came when Josh tried to relate to a situation I'd been in 2+ years ago, but instead of empathising, which I think was his intention, he completely insulted me and left me feeling that his initial great service was nothing more than a way of getting me to use the company rather than going direct to insurers myself.”

Helpful Report

Dear Charlie Thank you for your time on the phone recently. As discussed, after reviewing the calls with Josh, he was devastated that he had come across this way, it was not his intent. With some feedback and coaching Josh has learnt a valuable lesson and will be more conscientious about how to handle this in the future. Customers are at the centre of what we do at Drewberry and we are grateful for your feedback and the opportunity to learn from this situation. Kind Regards, Leslie Wood Head of Client Support

“Excellent customer service. Sam was very informative and answered all questions I had.”

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“Sam was very helpful and professional , and knowledgeable and made the whole process easy , as i don't have a lot of time to deal with these matters , Thank You Sam .”

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“After I got my online quote, I was contacted by Nabil. He was extremely helpful, from start to finish. Hi did explain a few points for me to decide the best policy for me and alway worked around my schedule. A very good experience indeed.”

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“Good service and helpful.”

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“Very knowledgable and informative regarding the insurance”

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“Drewberry have been very helpful, and not at all pushy. I very much appreciated their help and advice, and I feel that I have made an informed decision.”

Helpful Report

“Very efficiencient and polite, highly recommended.”

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“Very good service. Got what a went insurance.”

Helpful Report

Drewberry™ - Pensions, Investments & Insurance is rated 4.9 based on 3,764 reviews