Drewberry™ Reviews

Name: Drewberry™
Address: Telecom House Preston Road, Telecom House Preston Road, Brighton
Rating: 4.92

4.9 Rating 4,088 Reviews

100 %

of reviewers recommend Drewberry™

Company Reviews

Metrics

Info

4.9

Based on 4,088 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Drewberry™:

We are a fast-growing UK advisory firm with offices in London and Brighton.

We specialise in providing advice to individuals and corporate clients on a range of products from life insurance, income protection, health insurance, keyman insurance and employee benefits including workplace pensions.

Our ethos is to provide the best possible service demonstrated by the growing number of 5-star rated reviews with over 98% of our clients saying they would recommend us.

Visit Website

Phone:

0208 432 7333

Email:

help@drewberry.co.uk

Location:

Telecom House Preston Road,
Telecom House Preston Road
Brighton
BN1 6AF

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Despite many delays in receiving the report from my GP, Sam remained calm, cheerful and professional at all times. Happily he resolved all the issues and my policy is now in place. Great customer service. Would happily recommend.”

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“Steffan Alemanno - superb service! Great price too....”

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“Great Service received, extremely helpful”

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“Great service,”

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“Victoria Slade was exceptional in her service, knowledge and ability to get things done. She was a pleasure to deal with and very efficient. This frankly is unusual in the Insurance world and a breath of fresh air. I will definitely use Victoria and Dewberry again.”

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“Very knowledgeable advisor and clear communication and advice.”

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“I spoke to Kay Mechial regarding Accident and Sickness Insurance. He was patient and knowledgeable. The whole experience was smooth and effortless. He didn't push and he answered all of my questions. At present, I am a happy customer. Let's hope that the day I need to make a claim the service will remain the same, smooth and effortless..”

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“The compliance department decided to become the decision makers for my future. I wanted to release my final salary pension; I am in ill health and have lost my job. I needed the money to keep a roof over mine and my family's heads. They decided it was a short term fix and would not be in my interest for the future! What's the point of planning for the future if, there may not be one? I needed the help NOW, not in 10 years. I wrote a letter indemnifying them against any retrospective actions I may make in the future (which I wouldn't do anyway) They had a chance to help someone who needed it and understood the ramifications, but chose to act in a superior and bullying way. In my opinion one of the worst experiences of my life!!!! Thanks for the extra stress caused by your shameful behaviour!!!”

Helpful Report

Dear Mr Ellis, Thank you for your review. I’m sorry we weren’t able to provide you with the recommendation you were seeking to be able to release funds from your final salary pension. When providing advice to clients we have to be sure that the recommendation we are making is the correct one and in the best interest of our client. If we’re not sure the default position has to be to turn down conducting that business (and foregoing fees for that work). In your particular circumstances there was one short-term reason to transfer and lots of long-term reasons not to. Had it not been for that one short-term reason we would never have tried to help you in the first place but given your situation we went on to analyse your pension and that analysis was overwhelmingly against recommending a transfer, and given that we couldn’t make the recommendation you wanted. I understand this isn’t the result you wanted but it should be taken into account that we spent considerable time trying to help you and didn’t charge anything for the pension analysis we undertook. We have logged your complaint with our compliance department and they will be in touch to discuss this further with you. I wish you all the best and apologise we weren’t able to help you. Kind Regards, Tom Conner Director, Drewberry

“Abs went through everything I needed and Rob set it up super fast. Excellent service, thanks.”

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“Emma was incredibly helpful and made the process of finding a suitable group income insurance really simple. Customer service was excellent and would highly recommend to others.”

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“A plesent experience, no pressure, great result”

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“Nail was very helpful and knowledgeable”

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“Steffan was always available if we needed any advice and the insurance was set up quickly at a good rate. The only delay was from the GPs. I would recommend Dewberry's”

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“I would highly recommend your service. My adviser, was fantastic,incredibly helpful at getting the cover suited for me.”

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“Nabil was very professional and helpful in finding the best choice of insurance for me. He was calm and sincere.”

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“Sam was very knowledgeable and came across as a professional in his subject matter. He was patient, thorough and a pleasure to deal with.”

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“Kay Mechial is a top quality advisor and I know that if I need anymore insurance that I will be asking to deal with him direct.”

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“Was very happy and will was very helpful thank you guys”

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“Sam, who handled my application, was brilliant from start to finish. He took time to walk me through all the options to enable me to make the best choice. Fantastic service throughout.”

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“Extremely helpful definitely recommended”

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Drewberry™ is rated 4.9 based on 4,088 reviews