Doxzoo Online Printing Reviews

Name: Doxzoo Online Printing
Address: Doxzoo Ltd, Lincoln Road, Cressex Business Park, Doxzoo Ltd, Lincoln Road, Cressex Business Park, High Wycombe
Rating: 4.70

4.7 Rating 6,472 Reviews

94 %

of reviewers recommend Doxzoo Online Printing

Company Reviews

Metrics

Info

4.7

Based on 6,472 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Doxzoo Online Printing:

Bring documents to life with Doxzoo - your online document printing service. We can print, bind & deliver your documents in as little as 1 day. Happy printing!

Visit Website

Write Your review

Tell us how Doxzoo Online Printing made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Doxzoo Online Printing 5 star review on 4th March 2023

253

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy but don't let your prices spiral to cancel out the value that you offer.”

Helpful Report

Posted 7 years ago

“Excellent product, excellent service!”

Helpful Report

Posted 7 years ago

“excellent, reliable service and quality”

Helpful Report

Posted 7 years ago

“I agreed for delivery on a certain date, however it was never delivered and I received a message the following day saying it will be delivered however as I was busy I had to redirect my package to a pick up point which took a further 2 days to arrive. If it had arrived on the date I choose then I would have been at home got delivery. When I received the package the sides of the box was not sealed therefore the edges of all pages were crumbled. I paid a lot of money for my printing and have been let down with the poor packaging. So so disappointed”

Helpful Report

Posted 7 years ago

Hi Georgina, Thanks for your review and recent order. We are sorry to hear that DPD failed to deliver on time and that the package was damaged in transit with them. Please contact us directly via Live Chat and let us know whether you would like a reprint or refund for the damaged items. Best wishes, Doxzoo Team

Posted 7 years ago

“good quality paper Print quality decent”

Helpful Report

Posted 7 years ago

“I was happy with ease of using the website and happy with speed and quality of the finished product at my door.”

Helpful Report

Posted 7 years ago

“Quick, easy, on time!”

Helpful Report

Posted 7 years ago

“Very good set up in terms of setting your order. Easy check out. And quick service. Order arrived before estimated date. Thank you guys.”

Helpful Report

Posted 7 years ago

“I was overall please with my order. I would order again. However, there was a few issues, the last page, before the hard cover and clear plastic, was damaged on two of the books I ordered. Also, shipment of the items caused damage to the tabs/dividers I added into my books.”

Helpful Report

Posted 7 years ago

Hi Owen, Thanks for your feedback and recent order. Please contact us directly via Live Chat with details (e.g. which part was damaged) and we'll reprint the affected documents for you today. Best wishes, Doxzoo Team

Posted 7 years ago

“Great experience from creation to order and delivery!”

Helpful Report

Posted 7 years ago

“all the service was perfect: delivery - print quality - help by chat”

Helpful Report

Posted 7 years ago

“Hi there, unfortunately some of the prints got damaged either during transit (which has happened before) or during the printing process. I can say that you dealt with the problem although the resolution didn't quite go as expected but that too was dealt with. I understand sending all work in one package but if you've a combination of A3 and A4 pieces and with the A4 pieces greater in number - and weight - it would be helpful if the A3 prints were securely stored in the package so they would be damaged by the larger A4 printing.”

Helpful Report

Posted 7 years ago

Hi Ronan, Thanks for your review and recent order. As per your recent Live Chat message, we're pleased to hear the reprint arrived safely, although a little later than estimated. Unfortunately with Royal Mail delivery there may be delays from time to time. However in light of the inconvenience we did also refund the order as promised. We will pass your feedback regarding packaging to our dispatch team. Best wishes, Doxzoo Team

Posted 7 years ago

“Speedy printing and good quality. Thank you”

Helpful Report

Posted 7 years ago

“Excellent quality, did not provide cheap paper but the more premium kind and I received next day delivery - which was a very pleasant surprise! Price for price beats any of the household names by a long shot!”

Helpful Report

Posted 7 years ago

“Always great!”

Helpful Report

Posted 7 years ago

“Great service and quality, they had a small problem with the cover design i had made and they emailed to sort it out rather than just print what i had done. great.”

Helpful Report

Posted 7 years ago

“I am not a very technical person, but I found both the instructions on loading my document and the on line Chat very helpful. The finished booklet was exactly what I had wanted. Thank you.”

Helpful Report

Posted 7 years ago

“Really easy to use, fast and a great convenient service.”

Helpful Report

Posted 7 years ago

“Great communication, very pleased with my documents.”

Helpful Report

Posted 7 years ago

“Hi - I was expecting the posters to arrive on Saturday 27th October, which is what I'd ticked for delivery option. It's 30th October now, and they still haven't arrived. I can't comment ion the quality of copy as I haven't received them yet, but I'm disappointed that the order hasn't arrived when you said it would.”

Helpful Report

Posted 7 years ago

Hi Dave, Thank you for your review and recent order. We are sorry to hear that Royal Mail have yet to deliver, however as stated on the site and order confirmation/dispatch emails, unfortunately Royal Mail delivery dates are estimated only and delays may occur. If you have a deadline to meet, we recommend our courier delivery option instead. If there is no sign of the package after 5 delivery days, please check with your neighbours and local Royal Mail sorting office. If they cannot locate it, please contact us via Live Chat. We hope it arrives soon. Best wishes, Doxzoo Team

Posted 7 years ago

Doxzoo Online Printing is rated 4.7 based on 6,472 reviews