Dotmaison Reviews

4.8 Rating 2,030 Reviews
96 %
of reviewers recommend Dotmaison
4.8
Based on 2,030 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read Dotmaison Reviews

About Dotmaison:

Dotmaison.com is an online Interior Luxury Homeware Store filled with a unique selection of breathtaking luxury home accessories for every area of your home. We focus on high quality home fashion designer brands to create an emporium filled with inspiring products, our aim being to help you to bring style and innovation to your home. Our brands include Calvin Klein Home, Hugo Boss Home, Ted Baker Home, Missoni Home, Tommy Hilfiger Home, Orla Kiely, Kate Spade and many more. We are particularly renowned for our extensive selection of Luxury Bedding and Bed Linen where our brand list includes, amongst many others, Descamps, Yves Delorme, Alexandre Turpault, Nina Ricci and Olivier Desforges . In addition we have a passion for Scandanavian Design and through our careful selection of brands such as by Lassen, Kahler, Normann Copenhagen, Ferm Living and Stelton we aim to share the best of Scandanavian and Nordic design with you.

Shopping in style has never been easier than here at Dotmaison. Established in December 2007, Dotmaison offers a great range of world famous brands as well as new up and fresh, emerging designers, each with the finesse and flair that it takes to be great. All our products have been specially selected by the Dotmaison team with two things in mind, innovative design and outstanding quality.

Dotmaison draws on the expert experience of contributors and journalists from Elle Decoration, You Interiors, Vogue and Sunday Times Magazine, allowing us to offer professional analysis and trend advice from all corners of the interiors world. We share our thoughts with you in our online magazine attempting to encourage and inspire you to great things for your home.

At Dotmaison, we truly adore all things design, even if it's not something we can sell. Dotmaison aims to be the premier provider of inspirational home furnishing products worldwide and to offer a reliable and friendly customer experience both online and through our pre and post sales telephone services. We are a family owned and managed business, we understand the importance of customer service and we will work tirelessly to provide the service which our customers deserve.

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I have returned the item via parcel force and i have not received an update with regards to getting a refund
Helpful Report
Posted 3 years ago
Hi Deborah, After looking at our records, we can see that we received your return back on the 30th July 2020 and your refund was processed on the 3rd August 2020. If you have any more queries regarding this, please let us know on info@dotmaison.com and we can look into it for you. Many thanks, Dotmaison Customer Team.
Posted 3 years ago
Purchased an Orla Kiely mug which arrived without a box and a slight mark on it.
Helpful Report
Posted 3 years ago
Dear Scott, thank you for your review. The Orla Kiely Mugs do not come gift boxed as standard, as advertised on our website. Gift boxes are available to order however.As regards the mark on the mug please accept our apologies, we will contact you regarding this. Many thanks Customer Team
Posted 3 years ago
Dotmaison is rated 4.8 based on 2,030 reviews