Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

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“Great service!”

Helpful Report

(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Good service, no complaints thus far”

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(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“I have ad absolutely no problems whit Dorset vehicles hire. Good service and Very friendly helpful staff..I have ad no problems .”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Excellent service easy to book on line”

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(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Excellent service throughout”

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(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Van in good condition but when paying it would have been clearer if the amounts being taken were confirmed ie deposit and collision waiver pending plus another collision waiver. I did email no one replied. I phoned and was told it would be recredited but a little unclear but apart from that good.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager. If you are confused about the costs you paid for the hire, please feel free to email me at reception@dvr.uk.net & I can let you know how much everything was. The £200 deposit was refunded back from us after the hire.

Posted 3 years ago

“Very helpful staff and vehicles were exactly as required.”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Great service. Very friendly”

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(Weymouth) - Posted 3 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 3 years ago

“I have used Dorset Vehicle Rentals for many years. They have always provided an excellent service and Jon in Bridport is brilliant. Thank you”

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(Bridport) - Posted 3 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 3 years ago

“Quick and easy pickup and drop off.”

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(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Efficient, clean vehicle and cost effective”

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(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Very friendly and professional staff that made the entire rental experience enjoyable.”

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(Weymouth) - Posted 3 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 3 years ago

“Professional service. I recommend.”

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(Yeovil) - Posted 3 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 3 years ago

“As always, very reliable service and the vehicles are clean and ready for use first thing in the morning and well maintained.”

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(Gillingham) - Posted 3 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 3 years ago

“No problems and return my deposit within a couple of days”

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(Gillingham) - Posted 3 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Matt Gillingham Branch Manager

Posted 3 years ago

“Quick, easy, good value, great customer service!”

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(Yeovil) - Posted 3 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andy Yeovil Branch Manager

Posted 3 years ago

“John One and John Two. Great staff at the Bridport Office. Very helpful. Worked hard to secure a particular car/model (Fiat 500) so I could test drive. The other hirer extended the booking so no joy. The replacement was a great drive though. Great service. I’ll be back for the Hilux next time!”

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(Bridport) - Posted 3 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Jon Paul Bridport Branch Manager

Posted 3 years ago

“Andy and the team are always so helpful! Great service as always!”

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(Weymouth) - Posted 3 years ago

Thank you for your kind review, we hope to see you again in the future. Best wishes Andrew Weymouth Branch Manager

Posted 3 years ago

“We really appreciate the use of your vehicle as we have done for a number of years to transfer our beach hut to Weymouth and back for the season. Your staff have always been very helpful. Our main concerns are that there is very little parking space for the vehicle we use to access your compound in Dorchester so I need to bring a bike with me. We find the cost is excessive for the short use 2/3 hours at the most in the evenings when we need the tailift.”

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(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review. We do have a customer car park here which customers are able to leave cars or small vans in & if there isn't a space you can ask a staff member to see if we are able to free one up for you. Unfortunately, we do charge for a minimum of a one day hire so you do pay for the day. Thank you Dorset Vehicle Rentals

Posted 3 years ago

“Good speedy service as usual.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews