Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

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“Very professional and vehicle was well presented”

Helpful Report

(Bridport) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Great clean condition of vehicle and yard! Treated me very well as a customer.”

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(Yeovil) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

“I rented a car off Dorset Vehicle rental & was very satisfied. It was a very smooth process ,the car was a small automatic Toyota Aygo perfect for what I needed. It was clean & in excellent condition. The handover was also good. Good service & good prices . Thank you will use them again if needed.”

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(Gillingham) - Posted 5 years ago

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Posted 5 years ago

“Excellent”

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(DORCHESTER) - Posted 5 years ago

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Posted 5 years ago

“I hired a 3.5 tonne Luton with tail lift for a house move. Booking was very straight forward online and the staff very helpful and friendly on collection and drop off of the van. I would highly recommend Dorset Vehicle Rentals to anybody looking to hire a vehicle.”

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(Gillingham) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Great service and good new van.”

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(Yeovil) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

“Good easy service”

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(Gillingham) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“Pleasant and helpful staff. Vehicle ,although feeling its usage , good value. Would use again.”

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(Weymouth) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“Always go to Dorset Vehicle Rentals , Great service , polite staff , Great vehicles to hire .”

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(DORCHESTER) - Posted 5 years ago

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Posted 5 years ago

“Hi Very pleased, it was easy to book and picking the truck up couldn't of been easier and a great price too. Well done !”

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(Weymouth) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“Excellent service and value for money. Would definitely use again and recommend thanks”

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(Yeovil) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

“Well organised and very helpful”

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(Yeovil) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

“A1 - Thanks”

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(Gillingham) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 5 years ago

“first class service”

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(DORCHESTER) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 5 years ago

“Rented a few vehicles this year,Andy the Weymouth depot manager always helpful”

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(Weymouth) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“Friendly, helpful service. No quibbles, with no mileage limit. Highly recommended”

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(Bridport) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 5 years ago

“Staff”

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(Weymouth) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 5 years ago

“Hand over could be improved! ,and no checks made on return of vehicle?”

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(Yeovil) - Posted 5 years ago

Thank you for your review. The young man that handed over the vehicle to you has just started with the company and his training is ongoing. Checks were made of the vehicle, but his must of happened after you left.

Posted 5 years ago

“The vehicle was well presented and did the job very well however I had cause to speak with yourselves over the fact I returned the vehicle on time with half a tank of fuel that someone else more fortunate than myself is going to benefit from without any concerns from yourselves or apology thanks again Andrew Hollamby”

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(Yeovil) - Posted 5 years ago

Hello Andrew, Thank you for the 5 star rating we will make sure our Yeovil Manager sees this. Unfortunately vehicles need to be returned with the same amount of fuel as on collection as we do not give refunds for excess fuel. This is stated in the FAQ's page on our website and we apologise that you were not aware of this. We hope this doesn't effect you hiring from us in the future. - Thank you again.

Posted 5 years ago

“Really happy with the excellent service”

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(Yeovil) - Posted 5 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 5 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews