Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast & efficient collection Even faster on returning the van Many thanks for your help and time”

Helpful Report

(Gillingham) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Was able to provide me with a small van at relatively short notice. Able to confirm my email booking on the phone in good time. Ready as expected and no issues overall except not having any fuel in it when I started. Having added what I thought was a reasonable amount of fuel I subsequently realised I'd put in far too much so someone else gained!”

Helpful Report

(Bridport) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“It was easy to book the rental online. Picking the vehicle up and dropping off again was a pleasant experience with no uneasy feeling that you are going to be blamed for somebody else’s damage unlike some large national rental companies. Very friendly staff in the Gillingham (Dorset) branch.”

Helpful Report

(Gillingham) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Good vehicles, good service and a good price. Quick return of deposit also.”

Helpful Report

(Weymouth) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“The service could not any better it was excellent”

Helpful Report

(Weymouth) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“The Prius was amazing cost me very little in petrol for a 750 miles round trip . Comfortable, didn’t like the foot break , took 4adults two babies and all their stuff . Guys in the office were really helpful and up to speed . Will definitely be using them in the future 😃”

Helpful Report

(Bridport) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“I have hired from numerous vehicle rental companies nationally throughout the years. I am so so happy to share that 'Dorset Vehicle Rentals' were absolutely outstanding. Their professionalism and attention to ensure the vehicle hire was smooth and effortless clearly shows their dedication to their customers. As many companies focus on profit, 'Dorset Vehicle Rentals' continue to focus on customer service. Absolutely first class. Thank you”

Helpful Report

(Bridport) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 4 years ago

“Clean and tidy van. Easy drive- was a medium sized van. Friendly staff at beginning and end of the day.”

Helpful Report

(Yeovil) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Easy on line booking arrangement. Email query answered quickly and efficiently. Collection of vehicle straightforward. Staff very helpful.”

Helpful Report

(Yeovil) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Rude staff and van was described as spotless but was dirty inside. Got home and checked oil to find it was nearly empty and had to top it up myself.”

Helpful Report

(Yeovil) - Posted 4 years ago

Thank you for taking the time to leave your feedback. I will speak to the Yeovil Manager to make him aware of this & hopefully prevent this in future.

Posted 4 years ago

“excellent service helpful and efficient staff”

Helpful Report

(Yeovil) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Excellent service, fair and reasonable. I always worry with other companies if they will try and scam me for 'damage' that I didn't cause, not with this company. Brilliant!”

Helpful Report

(Gillingham) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Great service from Andy and the rest of the team as usual”

Helpful Report

(Weymouth) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 4 years ago

“I needed a large van to hire to move my daughter’s furniture to her new home. Rather than renting a van in Northamptonshire and travelling down, I decided to rent a van locally and looked online. Booking the vehicle and collecting it was very easy and straightforward, as also the drop off after hours. Excellent service.”

Helpful Report

(Gillingham) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Great service and competitive prices. Will use again.”

Helpful Report

(Yeovil) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“Van was clean in cab and did the job, only down side I couldn’t connect via Bluetooth or through usb cable !?”

Helpful Report

(Yeovil) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“all very good thanks”

Helpful Report

(Gillingham) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“Friendly efficient service. Excellent condition vehicle.”

Helpful Report

(Gillingham) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 4 years ago

“10/10 service”

Helpful Report

(Yeovil) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

“No fuss hire”

Helpful Report

(Yeovil) - Posted 4 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 4 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews