Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole process was dead easy. Except, from your website etc it looks as if you have to have the vehicle back by 5pm closing time same day, -otherwise you get charged for 2nd day! The young chap at Yeovil centre put us right on that and told us where to leave key after hours (not in ''box'', but post through LETTER BOX on wall of office!). By the way, the vehicle (medium van: Ford reg No BK19 ONK) was pretty clean and ran extremely well, but we noticed water on floor of cab. We thought you had washed it, -but it never dried up! We noticed it was very slowly running across the floor and out down the drivers step!. So, PLEASE NOTE, you have a slow leak from the cab heater somewhere! Thanks and regards John and Rachel”

Helpful Report

(Yeovil) - Posted 3 years ago

“Excellent service, 100% recommended”

Helpful Report

(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Staff were efficient and nice. I was pleased with my car. I would recommend this company,”

Helpful Report

(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Great company”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“As new condition, spotlessly clean and was perfect for the job required, Thankyou ⭐️⭐️⭐️⭐️⭐️”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Excellent service from the guys in Weymouth. Quick hassle free on getting the van and returning. Deposit was returned to my account very quickly. Would highly recommend.”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Really helpful, good humoured and polite staff who took time to show us the van and teach us how to operate the tail lift. Van was clean and exactly what we needed to help with a family member's house move. Thanks again!!”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Great service! I was in trouble due to my car having a breakdown. Dorset Vehicle Rental sorted me out with a vehicle quickly. On my return, they even gave me a lift to pick up my repaired car from a garage some miles away. Highly recommended!”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Really impressive, friendly and efficient.”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

“Very straightforward and efficient. The manager at Gillingham dealt with everything quickly and effectively. would highly recommend to others wanting to hire a vehicle.”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“Great vehicle, wonderful service and simple, no frills process. Highly recommend!”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Excellent service, competitively priced and easy to book, DVR are a perfect combination- why look anywhere else.”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Easy to deal with, efficient service.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Great service, great van, excellent mpg !!!”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Very accommodating and met our requirements even at the last minute. Very helpful and fantastic customer service Would highly recommend”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

“Vehicle ready for collection early, returned slightly late because of traffic with no fuss at all. Very good, thank you.”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager.

Posted 3 years ago

“Really good experience compared to other companies I have used in the past.”

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(DORCHESTER) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure that the Guys at Head Office see this.

Posted 3 years ago

“Good vehicles great staff”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Very professional and vehicle was well presented”

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(Bridport) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Jon, our Bridport Branch Manager.

Posted 3 years ago

“Great clean condition of vehicle and yard! Treated me very well as a customer.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews