Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service at a great price.”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“As has become accustomed in dealing with the Bridport depot, the service was once again exceptional with a smooth transaction and no hassles. Thanks.”

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(Bridport) - Posted 3 years ago

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Posted 3 years ago

“Fantastic service from the staff; vehicles are always clean and ready to go. Have used them four weeks in a row so far and they have never failed on any aspect of service. Would highly recommend the Dorchester branch.”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“GREAT SERVICE AND ATTENTION. We booked a tail lift box van to move house, and needed to change the date. This was done over the phone with zero hassle and no extra cost. Be aware there is no parking on site at Gillingham if you wish to leave your car. Van was new and clean. There was also flexibility on the pick up and return times. Nothing negative to say.”

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(Gillingham) - Posted 3 years ago

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Posted 3 years ago

“From booking the van right up until returning it we had no problems at all. friendly service from the beginning. Happy to use Dorset Vehicle Rentals again. Many thanks”

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(Gillingham) - Posted 3 years ago

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Posted 3 years ago

“Great service. I booked online a week before I needed the van, paid for it, had confirmation same day. Popped in to confirm everything was in place a couple of days before (I always like to double check) and the staff were very helpful. Van was fine, staff a pleasure to deal with. Left keys in safe as instructed because they were closed when I dropped off the van. Would definitely recommend.”

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(Gillingham) - Posted 3 years ago

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Posted 3 years ago

“Can’t fault my experience with this company, a car is a car ( all be it how it’s presented and maintained ) which this company had. The friendly and accommodating service I received is the reason for writing this review. Good on you Dorset Vehicle Rental Bridport.”

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(Bridport) - Posted 3 years ago

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Posted 3 years ago

“Very easy to use website and excellent van”

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(Gillingham) - Posted 3 years ago

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Posted 3 years ago

“Always clean and tidy vehicles with enough fuel to get you going”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Extremely happy with service. Everyone friendly and helpful. Car was exactly what I needed. Will definitely hire from this company when next in that area. Thank you.”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Apart from an IT glitch when trying to pay for the hire online (which was quickly sorted out by the helpdesk), I found the entire experience very good indeed. Excellent van in good condition, helpful staff at the Yeovil office and my deposit was refunded within 24 hours. Overall an excellent service and I will be happy to use Dorset Vehicle Rental again. Thank you!”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“It was easy hiring a van from DVR. Clean working van, paperwork handled efficiently and no nasty surprises. Just what you want.”

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(Gillingham) - Posted 3 years ago

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Posted 3 years ago

“Great staff with decent vans available , very efficient service highly recommend.”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“I would definitely recommend Dorset vehicle rental. The staff were really helpful and friendly and the price to hire the car was such good value for money.”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“A very smooth trouble free hiring from everyone at Yeovil depot. I had an issue with the online booking but telephoned the next day and they pulled out all the stops to help with the hiring of a specific vehicle I needed for a house move the fay after. I can’t fault DVR for everything they did for me. Will definitely recommend them to family and friends. Thank you DVR”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Thank you.”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“Great service. Quick and easy to process everything. Will use again”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“Great service and lovely new car, thank you I will hire again next time I am in Dorchester.”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“Excellent new vehicle, good service from staff to ensure q quick and easy pickup and drop off...”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“5 Star. Staff were extremely helpful. My vehicle was clean and drove like new. Can recommend Dorset Vehicle Rental.”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews