Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The van was in v good nick and pick up and drop off were smooth”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

“Always pre book on line, never had any problems as yet, then pick up from Yeovil branch, because my local branch at Wincanton is closed, but the Yeovil branch is very good polite friendly vans are always clean and tidy always a good service no complaints Continue as your are going regards Martyn Jones (Chill out somerset)”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“As very good and friendly service. Would definitely use again.”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Brilliant service from all staff. Thank you”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Excellent service, clean and well maintained vehicles in a good range, really fast processing of refunds where due. Always happy folk to deal with on the phone and in person”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Very helpful and a good price”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Good vehicles clean staff were very friendly and helpful”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Excellent team in Weymouth, always got brand new car/van to drive so i feel spoil kid in chocolate factory and i treating the car like i own it so leave sparkle clean as i received it. I will always use your vans/cars when I needed.”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Excellent service on pick up, fast and efficient . Drop out of hours again very straight forward. Would use again.”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Good clean car, no issues. Pickup and drop-off was straightforward”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Good car and excellent service”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Very friendly and helpful, highly recommended”

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(Weymouth) - Posted 3 years ago

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Posted 3 years ago

“Great friendly team, everything ready and waiting for me and all paperwork done swiftly. Easily cheapest van rental in the area would definitely use again.”

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(Yeovil) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andy, our Yeovil Branch Manager.

Posted 3 years ago

“Outstanding service, the van was spotless, we were given lots of guidance about how to operate it (where the lights were, how to use the windscreen wipers, how to adjust the seats etc) and having the option to drop the van back after hours and leave the keys in the key safe was really helpful to us. Thank you.”

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(Bridport) - Posted 3 years ago

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Posted 3 years ago

“Super helpful when I called with a few questions and told me what vehicles were available at my nearest branch after my first booking was rejected and I had a flap!!!! The branch were great too, efficient, helpful and gave me a van with a tail-lift which was a game changer trying to move house on my own!”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Wonderful service. Perfectly judged car choice offered. Fuss free. We needed a car at very short notice and DVR obliged. We were on our way in no time and the gentleman who looked after us could not have been more helpful. Highly recommended.”

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(Bridport) - Posted 3 years ago

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Posted 3 years ago

“Good service, reasonably priced hire van.”

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(Gillingham) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Matt, our Gillingham Branch Manager.

Posted 3 years ago

“I received professional and friendly service. First I was helped by Alex in Dorchester who was informative and very helpful. I hired the car from Weymouth due to it being the closest branch for collection and drop off. All staff were great. The car was just what we needed, clean tidy and ready for collection when we arrived. Drop off was easy and the deposit returned 48 hours later. Great service, thank you.”

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(Weymouth) - Posted 3 years ago

Thank you for taking the time to leave a review, we will make sure this is seen by Andrew, our Weymouth Branch Manager & Alex in Head Office.

Posted 3 years ago

“A short notice request , filled quickly with minimum fuss. More luck than skill though but a very good service nevertheless.”

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(Yeovil) - Posted 3 years ago

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Posted 3 years ago

“Easy ordering and pickup of Peugeot for our 3 day trip. Would definitely use again.”

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(DORCHESTER) - Posted 3 years ago

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Posted 3 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews