Dorset Vehicle Rentals Reviews

Name: Dorset Vehicle Rentals
Address: 3 Railway Triangle, Poundbury Road, Dorchester, Dorset
Rating: 4.79

4.8 Rating 3,132 Reviews

96 %

of reviewers recommend Dorset Vehicle Rentals

Company Reviews

Metrics

4.8

Based on 3,132 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 85%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Dorset Vehicle Rentals 5 star review on 1st November 2022

PHILIP ANDREW WILLSON

Dorset Vehicle Rentals 5 star review on 20th April 2021

REBECCA HIGNETT

Anonymous

Anonymous // 01/01/2019

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“Fantastic service from John and the lads at the Bridport branch. Cheers!”

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(Bridport) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Jon our Bridport Branch Manager sees this.

Posted 7 years ago

“The team in Gillingham were very helpful”

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(Gillingham) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Will our Gillingham Branch Manager sees this.

Posted 7 years ago

“Friendly, helpful, vehicles clean and ready on time.”

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(Weymouth) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Andrew our Weymouth Branch Manager sees this.

Posted 7 years ago

“I’ve used the Weymouth branch several times over the years for vans and the service has been excellent- even when I rang at short notice to extend a hire period, it was sorted out without any hassle. I recently hired a car for a long journey and again the process was faultless. There are cheaper companies around, but due to the service I’ve experienced, I’ll continue to use the Weymouth branch in the future.”

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(Weymouth) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Andrew our Weymouth Branch Manager sees this.

Posted 7 years ago

“Always great and helpful service, great quality vehicles and excellent prices”

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(Gillingham) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Will our Gillingham Branch Manager sees this.

Posted 7 years ago

“No hassle ,no fuss straight forward really good staff”

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(Weymouth) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Andrew our Weymouth Branch Manager sees this.

Posted 7 years ago

“Very nice rental car supplied and very good service. Thank you. Christopher Wheadon”

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(Wincanton) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Richard and Steve (our Main Agents in Wincanton) see this.

Posted 7 years ago

“Staff very helpful,hiring was easy and efficient”

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(Weymouth) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Andrew our Weymouth Branch Manager sees this.

Posted 7 years ago

“Good price and very good service, only negative would be that the car wasn’t as shiny and new as you normally get from one of the major companies. It was still perfectly safe and useable though just not brand new.”

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(Gillingham) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Will our Gillingham Branch Manager sees this.

Posted 7 years ago

“Clean vehicle all ready on time. Good briefing. Minibus drove smoothly.”

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(Weymouth) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Andrew our Weymouth Branch Manager sees this.

Posted 7 years ago

“The car I received had a rattle noise and then the engine management light came on and tyre pressure light came on, the car was full of scratches and dents and was only two years old”

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(Gillingham) - Posted 7 years ago

Sorry to hear this. Please could you respond to my email address - wendy@dvr.uk.net and I will make sure that the vehicle is sorted out. Did you speak to the Branch Manager about your concerns? Best wishes - Wendy

Posted 7 years ago

“Excellent service good quality clean vehicles”

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(Gillingham) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Will our Gillingham Branch Manager sees this.

Posted 7 years ago

“All worked fine but you know it doesn’t take much to smile and greet people nicely!”

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(Gillingham) - Posted 7 years ago

Not good, I will have a 'word' with the office staff.... and sort them out. Glad all was okay with the vehicle. Apologies ... Best wishes - Wendy

Posted 7 years ago

“Great service”

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(Weymouth) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Andrew our Weymouth Branch Manager sees this.

Posted 7 years ago

“I have rented from this company on a few occasions, they have always provided a quick smooth worry free service.”

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(Gillingham) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Will our Gillingham Branch Manager sees this.

Posted 7 years ago

“Excellent fleet of modern vehicles in good condition plus an easy no fuss collection and return process”

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(Bridport) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Jon our Bridport Branch Manager sees this.

Posted 7 years ago

“Nice new van, no hassle competitive rates would use again”

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(Weymouth) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Andrew our Weymouth Branch Manager sees this.

Posted 7 years ago

“Andy and the Team always go above and beyond with customer service would not hire anywhere else.”

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(Weymouth) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Andrew our Weymouth Branch Manager sees this.

Posted 7 years ago

“Very helpful team and good hire price. Our car was new and clean. Perfect!”

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(Weymouth) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Andrew our Weymouth Branch Manager sees this.

Posted 7 years ago

“When I needed a car at short notice, Dorset Rentals were really helpful and delivered a car to Anchor Hill for collection the next morning. Picking it up was straightforward and the car was just the ticket. Probably nicer than my own car.”

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(Wincanton) - Posted 7 years ago

Thank you for taking the time to leave a review, we will make sure Richard and Steve (our Main Agents in Wincanton) see this.

Posted 7 years ago

Dorset Vehicle Rentals is rated 4.8 based on 3,132 reviews