Doorfit Reviews

Name: Doorfit
Rating: 4.71

4.7 Rating 993 Reviews

94 %

of reviewers recommend Doorfit

Company Reviews

Metrics

Info

4.7

Based on 993 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email

Visit Website

Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 30th January 2022

Valentin Cioana

Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered my replacement vintage door lock online and the process was straightforward from product selection through to payment. Confirmation was reassuring and delivery tracked with DHL. Arrived next day and fitted. Brilliant. Will definitely be using Doorfit again.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Very quick delivery and have worked in fixing hinges very simple to fit”

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Posted 2 years ago

“Excellent service. Product as described. Swift postage.”

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Posted 2 years ago

“Excellent quality although sales photograph of this item slightly inaccurate.”

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Posted 2 years ago

“Struggled to find window handles with 50mm spindle these did a great job with the selection of different sizes. Quick delivery too. I would recommend”

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Posted 2 years ago

“Fair price and delivery”

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Posted 2 years ago

“After making purchase to the value of what I thought was free delivery, I was then faced with an extortionate figure of £30 for a 2 to 4 day delivery. The main item being urgently required for a medical practise I paid the bill. 7 days later I phoned to be told no items had been dispatched!!!!! Give the compnay their due they refunded the delivery charge, for an individual to then take it upon themselves to change the main lock I tem I was desperate for..... ( in fairness I can see their intentions were well meant ) To conclude, company needs to look at better communications with buyers, and to seriously consider stating clearly their justification for delivery charges. Sorry this has turned into a negative experiance for all concerned......................”

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Posted 2 years ago

Dear Brian. I'm really sorry our communication fell short on this occasion, please accept my apologies. The carriage charge is high, however we're only passing on the charge from our courier when delivering to the Scottish Highlands. Yours sincerely Robert

Posted 2 years ago

“Top notch service and delivery was quick”

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Posted 2 years ago

“Always a speedy service, and competitive prices 👍🏻”

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Posted 2 years ago

“My order was processed payment was made , I was expecting them the next day , but the items only got posted after I rang asking where they were after 3 days of waiting , they eventually came after 5 days”

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Posted 2 years ago

Hi Dan, You chose the 'standard' delivery option, not 'next day' delivery. Regards Robert

Posted 2 years ago

“Product as described and good quality. Good communication and well packaged.”

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Posted 2 years ago

“Arrived promptly, exact replacement for existing hinges.”

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Posted 2 years ago

“I ordered a handle set, black chrome handle, however the set didn’t come with the latch or hinges.”

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Posted 2 years ago

Dear Kazi, We feel this is an unfair review. Our webpage makes it clear that only the handles were included in the offer. Latches and hinges come in numerous sizes so it is not possible to provide a pack including those items. Our sales team is on hand and happy to assist with any questions you may have before an order is placed. Sincerely Robert

Posted 2 years ago

“Was good but late I paid for next day delivery and get late”

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Posted 2 years ago

“Fuss-free transaction and speedy delivery. Product exactly as described and fitted with ease.”

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Posted 2 years ago

“Excellent service!”

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Posted 2 years ago

“Three cheers for Phil Horton Hip Hip …. Hooray Hip Hip …..Hooray Hip Hip ….Hooray. Great customer service today”

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Posted 2 years ago

“Would have been a 5* review but was not advised items were out of stock.”

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Posted 2 years ago

“Excellent service thanks”

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Posted 2 years ago

Doorfit is rated 4.7 based on 993 reviews