Doorfit Reviews

Name: Doorfit
Rating: 4.71

4.7 Rating 1,005 Reviews

94 %

of reviewers recommend Doorfit

Company Reviews

Metrics

Info

4.7

Based on 1,005 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0121 523 4171

Email:

info@doorfit.co.uk

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Doorfit 5 star review on 30th January 2022

Valentin Cioana

Doorfit 5 star review on 25th February 2021

Doorfit 5 star review on 8th February 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“simple and easy to use website, perfect delivery and tracking”

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Posted 2 years ago

“Good quick service”

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Posted 2 years ago

“Replaced a broken hinge fitted easily good quality delivered quickly”

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Posted 2 years ago

“great set of hinges that were a perfect replacement for my front door. quick delivery and good value”

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Posted 2 years ago

“Simple site to navigate and order. Perfect replacement and fast delivery. Great communication on progress and delivery of order.”

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Posted 2 years ago

“Ordering was easy and delivery was on time.”

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Posted 2 years ago

“Very prompt and efficient service”

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Posted 2 years ago

“My order came wrong but was easy and quickly replaced which makes it an exellent service. The replaced item was delivered next day.”

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Posted 2 years ago

“Excellent product, good price.”

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Posted 2 years ago

“I got what I wanted”

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Posted 2 years ago

“POOR - BUT I HAVE NOT REPORTED TO TRADING STANDARDS. TO BE FAIR WHEN I E-MAILED ABOUT PROBLEM DOORFIT THANKED ME FOR ALERTING THEM. I PAID RATHER A LOT FOR A DOORBELL PUSH - CHEAPER ON SOME OTHER SITES. CLEARLY STATED ILLUMINATED BUT ON ARRIVAL IT WAS NOT (SO i MAY AS WELL HAVE SAVED AND GOT A NON-LIT VERSION). THE BUBBLE PACK HAD A LABEL SAYING ILLUMINATED, SO MAY BE SUPPLIER AT FAULT. WHEN I INSTALLED THERE WERE NO INSTRUCTIONS AND THE CONTACTS WERE SO POORLY DESIGNED IT WAS NOT REALLY POSSIBLE TO INSERT A WIRE AND TIGHTEN - SO A SOLDERING JOB - 5 MINS BECAME AN HOUR !!”

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Posted 2 years ago

Unfortunately the manufacturer of the door bell altered the product without notifying us. We have now changed the item description on our website and apologise for the error. I'm sorry that our service has fallen short on this occasion. We had assumed you were satisfied with our initial response but if you wish to discuss the matter further please contact me (Robert Neil) via info@doorfit.co.uk. Robert

Posted 2 years ago

“Excellent quality of product and delivery on time as advised.”

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Posted 2 years ago

“I ordered my replacement vintage door lock online and the process was straightforward from product selection through to payment. Confirmation was reassuring and delivery tracked with DHL. Arrived next day and fitted. Brilliant. Will definitely be using Doorfit again.”

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Posted 2 years ago

“Very good”

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Posted 2 years ago

“Very quick delivery and have worked in fixing hinges very simple to fit”

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Posted 2 years ago

“Excellent service. Product as described. Swift postage.”

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Posted 2 years ago

“Excellent quality although sales photograph of this item slightly inaccurate.”

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Posted 2 years ago

“Struggled to find window handles with 50mm spindle these did a great job with the selection of different sizes. Quick delivery too. I would recommend”

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Posted 2 years ago

“Fair price and delivery”

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Posted 2 years ago

“After making purchase to the value of what I thought was free delivery, I was then faced with an extortionate figure of £30 for a 2 to 4 day delivery. The main item being urgently required for a medical practise I paid the bill. 7 days later I phoned to be told no items had been dispatched!!!!! Give the compnay their due they refunded the delivery charge, for an individual to then take it upon themselves to change the main lock I tem I was desperate for..... ( in fairness I can see their intentions were well meant ) To conclude, company needs to look at better communications with buyers, and to seriously consider stating clearly their justification for delivery charges. Sorry this has turned into a negative experiance for all concerned......................”

Helpful Report

Posted 2 years ago

Dear Brian. I'm really sorry our communication fell short on this occasion, please accept my apologies. The carriage charge is high, however we're only passing on the charge from our courier when delivering to the Scottish Highlands. Yours sincerely Robert

Posted 2 years ago

Doorfit is rated 4.7 based on 1,005 reviews