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Domex Appliance Services Reviews

4.8 Rating 1,411 Reviews

95 %

of reviewers recommend Domex Appliance Services

Company Reviews

4.8

Based on 1,411 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5

About Domex Appliance Services:

At Domex, we believe appliance repair service should be straightforward, pleasant and affordable experience. If we have achieved that, great! However, if that's not the case, do let us know, this is what we are here for!

Visit Website

Phone:

03302102100

Email:

info@domex-uk.co.uk

Location:

Unit C, Surrey Business ParkWeston RoadGreater London
Epsom
KT17 1JG

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Domex Appliance Services 5 star review on 26th August 2017

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried unsuccessfully to find a local engineer to repair my Samsung Fridge freezer I then remembered I had used DOMEX several years beforehand and fortunately kept the number they were also able to repair our Neff Oven on same visit with the same very friendly engineer… Fantastic all around service from start to finish keeping me up to date through to arrival with tracking & phone call DOMEX truly is company you can rely on for all your large appliance repairs I can honestly say surpassing my expectations …”

Posted 6 months ago

Good morning Turhan, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Gancho, your engineer. We are pleased that you kept our number and that we have surpassed your expectations Thank you again Domex Customer Care Team

Posted 5 months ago

“Excellent, fast service from Domex as always! They almost always manage to repair every appliance I have called them out for.”

Posted 6 months ago

Good morning Alex, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair. Its always nice to hear from a returning customer! Thank you again Domex Customer Care Team

Posted 5 months ago

“Domex engineers phoned me about 30mins before they came. And was on time. Had ID card. Very polite. Found fault and fixed fast. Left everything tidy.”

Posted 6 months ago

Good afternoon Janice, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair. Its nice to hear how your visit went and the service provided. Thank you. Domex Customer Care Team

Posted 6 months ago

“We had an electronics issue with our Miele washing machine.Domex engineers were very professional and polite,as well as customer service kept us updated from the first call until the needed detail arrived and was replaced.Everything was done under Miele Warranty.Huge thanks to everyone involved!”

Posted 6 months ago

Good afternoon Jurijs, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Alan T, your engineer. Its great to hear you like how we keep our customers up to date and the service received by Alan. Thank you. Domex Customer Care Team

Posted 6 months ago

“Engineer was polite, efficient and explained what the problem was. Went right to it and sorted it out. Left everything as clean and neat as he found it. Very grateful for him keeping me informed of his arrival. Always grateful for a positive experience. Thank you.”

Posted 6 months ago

Good afternoon Pat, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Kosta, your engineer. Its great to hear of your experience and the service given to you by Kosta. Thank you. Domex Customer Care Team

Posted 6 months ago

“The engineer arrived on time, did his job to the highest degree. At the same time, I (the client and user) was provided with a ton of useful tips for the further proper operation of my appliances. Trust Domex and your appliances will be repaired quickly and efficiently!”

Posted 7 months ago

Good afternoon Vasyl, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Nas, your engineer. We hope the tips come in useful in the future! Thank you again Domex Customer Care Team

Posted 7 months ago

“Engineer turned up on time. Located the problem with the washing machine quickly. Had to strip top, back and front to get to the problem. Explained what he was doing as he progressed. Problem with impeller on pump. Replaced. Cleaned up as he went along. Top marks. Well done.”

Posted 7 months ago

Good afternoon John, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair. We are happy to hear how our engineers were and how quickly the job was done. Thank you. Domex Customer Care Team

Posted 7 months ago

“Had great service from Domex today. Engineer arrived on time and was professional and friendly. He explained what the problem was and how it would be fixed. Problem sorted quickly. Thanks”

Posted 7 months ago

Good afternoon, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair. We are pleased we were able repair your appliance very quickly. Thank you. Domex Customer Care Team

Posted 7 months ago

“Prompt time, they kept me updated. Great service”

Posted 7 months ago

Good afternoon Venecia, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Nayana, your engineer. We are pleased you like how we keep our customers up to date. Thank you. Domex Customer Care Team

Posted 7 months ago

“Alex from Domex came to check our washing machine. He was efficient and friendly and I would wholeheartedly recommend him.”

Posted 7 months ago

Good afternoon, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Alexander, your engineer. I'm sure Alexander will be pleased with your recommendation. Thank you. Domex Customer Care Team

Posted 7 months ago

“Victor from domex who fixed my cooker today done a great job and was very polite and lovely man would highly recommend thanks so must victor job ref 23330886 on the 23/08/2023”

Posted 7 months ago

Good afternoon Sarah, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Victor, your engineer. We are pleased to hear that you would recommend us! Thank you again Domex Customer Care Team

Posted 7 months ago

“Very professional and honest. I have had them around 3 times for my old dishwasher and it is now working perfectly again. Customer service over the phone was great as well. Strongly recommend!”

Posted 7 months ago

Good afternoon Fran, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Nayana, your engineer. Its great to hear that you would recommend us! Thank you. Domex Customer Care Team

Posted 7 months ago

“From reporting the issue with our dishwasher to our Engineer resolving it, the service was excellent. Sadly, you almost expect poor service these days, but this was not the case with Domex. Well done and keep up the good work :-)”

Posted 7 months ago

Good morning Simon, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair. Thank you again Domex Customer Care Team

Posted 7 months ago

“Very happy with repair, literally 10 mins and working”

Posted 8 months ago

Good morning Lisa, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Luke, your engineer. Thank you. Domex Customer Care Team

Posted 8 months ago

“Very helpful service”

Posted 8 months ago

Good morning, Thank you for taking the time to leave Domex your 5* review. Thank you again Domex Customer Care Team

Posted 8 months ago

“Clear communication, easy to book, fixed quickly and all at rate agreed. V friendly and helpful engineer.”

Posted 8 months ago

Good morning Mike, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Ivo, your engineer. Thank you. Domex Customer Care Team

Posted 8 months ago

“The Professionalism of the Customer Service ensured that an engineer was dispatched in 72 hours. The expertise, knowledge and feedback from the engineer ensured a level of trust and enabled us to make an informed decision about our washing machine. The price for this call-out was reasonable and the service note gave a written report and information on tracking the repair. I can highly recommend this company and will have no hesitation in using them again.”

Posted 8 months ago

Good morning Ann, Thank you for taking the time to leave Domex your 5* review. We are delighted to hear how happy you are with your recent repair completed by Vadym, your engineer. Its great to hear that you would recommend Domex to others and that you would use us again! Thank you again Domex Customer Care Team

Posted 8 months ago

“Excellent service from first point of contact with customer service to engineer visit. Polite, punctual and efficient at a reasonable price. I would highly recommend this company. My engineer (Costas) was simply fantastic.”

Posted 8 months ago

Good afternoon, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Kosta, your engineer. We are happy to hear of your recommendation and of your experience with Kosta. Thank you. Domex Customer Care Team

Posted 8 months ago

“Job reference 23310638 Engineer FLORIN 5 stars so happy. Put on blue socks over his boots entering my flat. Since having my washing machine never been told or shown about doing a clean on it. So learnt somthing new every day. Showed me as well.”

Posted 8 months ago

Good morning Carla, Thank you Daniel for taking the time to leave Domex your 5* review. We are delighted to hear we achieved full marks on your recent repair completed by Florin C, your engineer. We hope the information Florin gave is helpful. Thank you. Domex Customer Care Team

Posted 8 months ago

“Job ref:23300301 Date: 2/8/23 Engineer: Matt Previously had other engineers from another company handle my warranty with my washing machine, making the issue worse each time. Won’t go too far into it but it was a nightmare. Had Matt come today and repair my machine. He not only fixed the issue but isolated and repaired the cause of the problem not just the resulting issue. He also went on to rectify all of the other problems caused by the previous engineers, top bloke, very professional with the knowledge to back it up. A+++”

Posted 8 months ago

Good afternoon Dan, Thank you for taking the time to leave Domex your 5* review. We are so pleased to hear how happy you are with your recent repair completed by Matthew, your engineer. Its great to hear of your experience and how Matthew performed. Thank you. Domex Customer Care Team

Posted 8 months ago

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Domex Appliance Services is rated 4.8 based on 1,411 reviews