“Sorry but I can't explain a positive feedback about your products. I have problems with the expedition because I didn't received all the products I ordered, and the customer service didn't care about it. So, I'm sad to confirm Direct Peptides didn't satisfied the expectation, like the expectation of other customers that are my friends.”
“Worst online customer service and payment facilities ever encountered in e-commerce. Poor customer service, no resolution to simple questions, after 1 month they still aren't able to give a proper answer on how to make a payment in € via credit card. Not reading request properly, wrong answers. Always automatic emails, no possibility to call customer service or being called and in the end you're getting nowhere as a "client".”
“Don’t actually accept card payments at all.Orders keep changing currency. Can’t even use Paypal.
Company us known by various names Direct Sarms/Direct Peptides.
Whole operation feels dodgy.”
Hello,
Thank you for your review, we have unfortunately had a few issues with our card system however we are back to normal and accepting card and PayPal payments as usual.
I can see from your order history that you have placed 3 separate orders with us and your tracking history shows that your orders have all been delivered. If you have any issues we are more than happy to help.
Kind Regards
DP Team
“I ordered from them in the past never had an issue. But the last order, brings me here to write a review.
I ordered last week for a good amount. They asked me for the first time to pay by having to give all my info, never happened before. I let it slide even tho is a red flag.
For days they kept telling me I didnt pay for my order, but i had an email of confirmation from them about my the payment (stupid if you ask me). Emails were missspelled mostly, another red flag. In the end I choose to call my bank to find out, maybe I am wrong and they are right. But no, the bank immediatly confirmed my payment, and gave me a reference number that I sent to DP.
Next email, was them thanking me for my order, after almost a week in which they vehemently tried to convince me otherwise.
I mean, you as a company try to pull this scams, is sad. Makes me sad, i have to give up on a company that I worked with fine.
Thanks DP for the past orders, but the last one showed you true color.”
“I'm not sure this is the right place to put this as I am in the US. Either way I'm going to. It only took at most a week to receive my products all the way to the west coast USA. So far so good as to the authenticity of the products.”
“The shipping time and service was good. But Half of the liquid was spilled in transportation. Which is not suppliers fault but not the best customer service to me”
“Good communication and fast delivery of products from UK to Europe; I was provided with a tracking number for my products and when they arrived, they were packaged securely. No problems at all.”
“Your customer service has been horrible, you sent me mislabeled products and now you want me to inject a “mislabeled” product into my body? Where is my confidence that this product is actually anything you claim it to be? What if you accidentally put something harmful into the vials by accident? I have zero confidence in your company at this point. I can’t put faith into a company that sends out mis-labeled products. I am completely disgusted at this point.”
“Outstanding service, they really care about getting you, your package. Start with a small order to see if it gets through then go crazy. Great experience.”
