“Very pleased with fireplace and your service. We did return a spacer by post
Tracker FWEX1007583GB which you kindly agreed to refund, but as yet have not received. Perhaps you could look into this. Thank you.”
“We had the good fortune to buy our new fire from Direct Fireplaces, from purchase, delivery and after sales service we could not be happier.
I would highly recommend this friendly professional company.”
“Very helpful and easy to talk to staff, we ordered an inset gas fire and marble fire surround, both delivered quickly and are still in boxes due to the fact we now need a flue lining fitted into the chimney, I was surprised the marble fire surround came in various parts to be built up together but I'm sure it will fantastic when it's all fitted”