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Direct Car Parts Reviews

4.8 Rating 1,318 Reviews
97 %
of reviewers recommend Direct Car Parts
4.8
Based on 1,318 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Direct Car Parts Reviews
Visit Website

Phone:

01325 802710

Email:

sales@directcarparts.co.uk

Write Your review

Direct Car Parts 5 star review on 27th September 2023
Jo M
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 28th June 2023
Mike R
Direct Car Parts 5 star review on 2nd June 2023
Paul D
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 5th February 2022
Alexandra R
Direct Car Parts 5 star review on 18th November 2021
Ian W
12
Anonymous
Anonymous  // 01/01/2019
“The company is a delight to deal with. Prompt, efficient and cost effective.”
Helpful Report
Posted 9 years ago
“arrived promptly, good quality though a bit difficult to fit accurately”
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Posted 9 years ago
“The part I ordered fitted well and looks great.”
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Posted 9 years ago
“Direct Car parts are fine - but please dont use reviews.co.uk to review them - they dont confirm whether they've published your review and they do not let you update or change the review.”
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Posted 9 years ago
“easy ordering reonable price and deliverd promptly with no hassle”
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Posted 9 years ago
“Great price for parts, delivery arrived on time.”
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Posted 9 years ago
“You delivered my bumper protector earlier than expected . . .”
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Posted 9 years ago
“Very quick delivery. Great product”
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Posted 9 years ago
“Ordered a Wiper blade for an Mk 2 i30 as it looked like mine in the photo and it was advertised as 13 inches. What arrived was a 12 inch blade which didnt fit as (after a little research) it was for a Kia ceed. After I pointed out the mistake in the advertised length, they seemed to have now changed the length stated on their website. I asked for returns number (as per their policy) in order to send it back for a refund, but they have not replied to my email after 3 days or even admitted they made a mistake .Looking at other companies online, the Ceed 2 rear wiper is different to the i30 mk 2 wiper but their website still suggests they are the same. So I am not confident that with accuracy of their parts descriptions or their refunds policy. Will update if and when I get a full refund (including postage).”
Helpful Report
Posted 9 years ago
As with all reviews there are two sides to the story so let's get a little balance here: The photo of the part on our website was different from the part that you required and it's obvious from the correspondence following this that you hadn't looked at the photo or read the description which said: "Please check the image carefully to ensure that the wiper fitment is the same as your original before ordering. If you need help just call our Sales Team." If you had looked at the photo or read the text you wouldn't have ordered a part which was quite clearly incorrect for your car. Since then we have admitted that our listing was wrong and we've changed it. We've also asked you to dispose of the part and we've refunded you in full for the part and the postage so you're not out of pocket in anyway. The positive thing that has come out of this is that an application error has been identified and put right on our website. Finally you stated that you'd update your review once you received a full refund but so far this hasn't happened.
Posted 9 years ago
“Very happy with the product ordered. Arrived very quickly. Would use this company again if I need to do so. Thank you.”
Helpful Report
Posted 9 years ago
“Excellent service my product arriveed quickly will certainly buy again.”
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Posted 9 years ago
“Exalent product fast delivery”
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Posted 9 years ago
“easy to order delivered on time & perfect fit many thanks.”
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Posted 9 years ago
“item received very quickly and well packaged.”
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Posted 9 years ago
“superb quality.”
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Posted 9 years ago
“Quality parts and excellent service.”
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Posted 9 years ago
“Delivery was amazing”
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Posted 9 years ago
“Quick & easy to order. Item was packaged securely & despatched promptly. Will use again.”
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Posted 9 years ago
“Great product. fits perfectly and looks good”
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Posted 9 years ago
“good products and good service”
Helpful Report
Posted 9 years ago
Direct Car Parts is rated 4.8 based on 1,318 reviews