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DigitalPrintingIreland.ie Reviews

4.9 Rating 4,375 Reviews
99 %
of reviewers recommend DigitalPrintingIreland.ie
4.9
Based on 4,375 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Under An Hour
Read DigitalPrintingIreland.ie Reviews

About DigitalPrintingIreland.ie:

Digital Printing Excellence. Instant prices, order online today.

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Phone:

01 447 5306

Email:

hello@digitalprintingIreland.ie

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I have a small fledgling business and used Digital Printing Ireland for greeting card options. Loved the fact OI could try out all their paper types, finishes and weights with the complimentary sample pack. Made it so much easier to make a decision with confidence. I do have experience using the Adobe suite so the design of my cards wasn't difficult but they do give very good downloadable instructions and templates for whatever product you are getting and the format you have. Prices are competitive and the delivery is efficient but you do have to spend over €105 before VAT to get it free. Which in my case is a struggle as I'm a small business so I don't have the capital to buy large amounts each time. Also, I doubt I'll get much value from the rewards scheme as I again would have to buy a high volume. Fingers crossed that will change. The quality of the greeting cards is high and a bonus.....you get white envelopes but I couldn't find an option for plastic sleeves (even eco-friendly versions). Thankfully I did manage to source them locally but it could be a great option! Lastly their Irish. I try my best to source local suppliers as I understand what it's like to trade in a demanding and competitive climate.
Helpful Report
Posted 3 years ago
Hi Gina Thanks for your review and sharing your card - which look great. We do always wish to provide quality prints for our customers with prompt service. We do keep our prices as competitive as possible so discounts cannot be provided on lower value orders as the costs are already as low as possible. I am glad the service you received especially with the free sample pack and downloads of templates were of such assistance to you. I do understand your concern over the eco friendly envelopes but as we are printing company we do not have the supply of such envelopes as they only apply to a small number of our total products. We do appreciate your support and look forward to being of service and supporting your business soon. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Ordered some bookmarks, but they were not cut correctly. Customer service was responsive and they handled the situation beautifully. An easy mistake to make and they fixed it with no issue. Received the properly cut bookmarks within days of contacting them, and they are gorgeous.
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Posted 3 years ago
Hi Thanks for your review. We do always wish to resolve issues that customers raise so I am glad you are so pleased with the service received and the end product. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Easy efficient and just what I needed
Helpful Report
Posted 3 years ago
Hi Olivia Thanks for your review. We do always wish to provide an easy process for customers to order and receive quality prints so I am glad you are so pleased. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Great customer service and a very easy site to use but my last two deliveries arrived with the packaging badly damaged. Maybe a word to your courier service!
Helpful Report
Posted 3 years ago
Hi Stephen Thanks for your review. I am glad you are so pleased with your order and the service received, however I am sorry there has been damage to your delivery in transit. We do always wish to rectify any issues caused so please contact us directly if any prints are not arriving in quality condition. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Very fast and good service, I received an e-mail about an issue with my file, which got resolved fast, and the delivery still got to me in time. Used textured paper which worked really well with the bright colors and made the details pop!
Helpful Report
Posted 3 years ago
Hi Thanks for your review. I am delighted you are so pleased with the quality of your prints and the efficiency of service as we do always wish to provide both for our customers. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Happy with the order. Will order again. Great print and paper quality. Not so much customer support, as the employee who answered my question about the best alternative paper for my needs was dismissive and said they don’t stock the right paper, although I found several perfect substitutes for what I ideally needed within their Luxury paper option. Almost lost a customer.
Helpful Report
Posted 3 years ago
Hi Vi Thanks for your review. We always wish to provide quality prints so I am glad you are pleased with your order. I am sorry that you feel that the customer support you received was poor as we do take pride in our support and would be happy to assist with queries. The member of staff in question has since left the business so you should not encounter this issue again. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Great Next I'll choose better quality paper and thinkness
Helpful Report
Posted 3 years ago
Hi Ghadeer Thanks for your review. We do always wish to provide quality prints for our customers. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Good communication and good finish to product
Helpful Report
Posted 3 years ago
Hi David Thanks for your review. We do always wish to provide quality prints with efficient service so I am glad you are so happy with your order, Many Thanks Luke DigitalPrinting
Posted 3 years ago
Quick turnaround
Helpful Report
Posted 3 years ago
Hi Lisa Thanks for your review. We do always wish to provide quality prints with prompt service so I am glad you are pleased with our turnaround. Many Thanks Luke DigitalPrinting
Posted 3 years ago
The cards were printed and sent out in a timely fashion, they looked good and professional. Some extras were thrown in, which was a nice bonus. I would say that they were a bit darker and had a slightly pinker hue than the original photos. It would good to get some feedback as to whether this tends to be the case with everything, as I likely will order from you again in the future, and maybe I should adjust the images to make them paler and less pink before I send them? It was most obvious on the pale blue business card. Also, it would have been good if there was a way to save my previous order and order the exact same thing again in the future except in different quantities Overall, I was happy with the product and the support provided. Ciara
Helpful Report
Posted 3 years ago
Hi Ciara Thanks for your review. I am so pleased to hear you are so happy with your order and the promptness in receiving your order. With regards to the issue with the colours, we do recommend that artwork be sent through in CMYK colours rather than the standard RGB. RGB is designed for viewing on a lit monitor and screen and will appear duller on a printed page. CMYK will give a truer representation on your screen. There is information on this on our website. When make an account all orders placed using it will have the orders saved where you can select reorder. If you click on the "My Account" when you log in and select order history you will see your previous orders. Please do contact us on our live chat for assistance, Many Thanks Luke DigitalPrinting.
Posted 3 years ago
Very quick
Helpful Report
Posted 3 years ago
Hi Thanks for your review. We do always wish to provide a prompt turnaround with our orders so I am glad you are so pleased with your order. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Very Helpful
Helpful Report
Posted 3 years ago
Hi Terri Thanks for your review. I am glad you are so happy with your order and that you found our service support so helpful. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Useful for what I needed but I still had to cut out parts of each print since the template on the website said everything in the red would be cut. Otherwise perfect
Helpful Report
Posted 3 years ago
Hi Dee Thanks for your review. I am glad you are happy with your order, We do trim prints to the size ordered to the crop marks provided with your artwork. Please do contact us directly with an image of the issue you had and we can look into this for you. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Happy with the print quality. A few copies were damaged at the corners but I believe that was a packaging/delivery issue. I would recommend this service. Quick turnaround and easy to order.
Helpful Report
Posted 3 years ago
Thank you for your review. I am glad you are happy with the quality of your order. I am sorry there was damage in the delivery and we would be happy to resolve this issue if you wish. Thank you for your recommendation. Many Thanks Luke DigitalPrinting
Posted 3 years ago
It would be unfair to post a review based solely on my most recent experience of using DPI as I generally find you attentive, accommodating and professional but I was disappointed with how the last order/s went and ultimately I missed two deadlines as a result. I did also have a problem previously with a book project which was collated wrongly and it was resolved quickly and very satisfactorily which I was impressed with. I am in business for almost 30 years and I know mistakes and mishaps are part of business. I realise that I probably also took my eye off the ball when ordering but I felt the ordering system was not very clear too from the outset. Happy to be contacted to discuss.
Helpful Report
Posted 3 years ago
Hi Colin Thanks for your review. I am sorry you have had issues with your last couple of orders. We do always wish to assist and resolve issues so we will be touch with you to discuss this with you. We do thank you for your continued custom. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Our first order was lost by the delivery company so we had to wait quite a lot of time for our order but the staff were very helpful and sent another banner as quickly as possible keeping us in the loop with emails so thank you for that.
Helpful Report
Posted 3 years ago
Hi Thank you for your review. I am sorry there was an issue with the delivery of your print but I am glad we were able to resolve this for you. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Very satisfied with the service and quality of work from Digital Printing Ireland. Have now ordered booklets from them on 10 occasions and found them to be consistently good. Would have no hesitation in recommending them to any prospective customer.
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Posted 3 years ago
Hi Oliver Thanks for your review. We are glad we continue to meet your meeting needs and you are so pleased with the quality and service each time. Thank you for your recommendation Many Thanks Luke DigitalPrinting
Posted 3 years ago
Great services and never any problems.
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Posted 3 years ago
Hi Murray Thanks for your review. We do always wish to provide quality prints with prompt service so I am glad you are so happy with your orders. Many Thanks Luke DigitalPrinting
Posted 3 years ago
The order process was somewhat confusing which made me make a mistake on how many copies of each design I'd like. Customer support was really good about it and explained it to me. It was sent very quickly, unfortunately DPD lost it for a couple of days and it also arrived slightly damaged. One of the ends of the tube was pressed and he edge of the vynil poster was a little bit scraped. I was refunded the postage costs by digitalprinting ireland
Helpful Report
Posted 3 years ago
Hi Joao Thanks for your review. I am glad we were able to resolve your ordering issue and be able to produce your print to despatch on time. I am sorry however that there was a delay through the courier and it also ended up damaged in the process. Unfortunately there are factors beyond our control in the deliveries and we can only state estimated delivery times. We do always wish to resolve issues and when customers contact us regarding their products. We were unaware of the delay and damage but as a result we will contact you directly to try to rectify this for you. Many Thanks Luke DigitalPrinting
Posted 3 years ago
Always easy to upload artwork, pay and get delivery. Only giving a 4 star as I would like to see a proof before I hit pay.
Helpful Report
Posted 3 years ago
Thank you for your review. We do value our customer support and do wish to make it as easy and efficient to place orders and receive prints. We do process over 1000 orders a day and would not be able to proof each job without dramatically affecting our turnaround times and only offer when specifically requested and state it can cause delays so we, therefore, do ask for artwork to be provided print ready. Many Thanks Luke DigitalPrinting
Posted 3 years ago
DigitalPrintingIreland.ie is rated 4.9 based on 4,375 reviews