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DigitalPrintingIreland.ie Reviews

4.9 Rating 3,888 Reviews
99 %
of reviewers recommend DigitalPrintingIreland.ie
Company Reviews Product Reviews
101
 Metrics Info
4.9
Based on 3,888 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read DigitalPrintingIreland.ie Reviews

About DigitalPrintingIreland.ie:

Digital Printing Excellence. Instant prices, order online today.

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Phone:

01 447 5306

Email:

hello@digitalprintingIreland.ie

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Anonymous
Verified Buyer
“I've used Digital Printing Ireland for about 10 years with excellent results. In the last project, the interior margins of my saddle-stitched booklet were not right. It's a small error on a small project; however, it does matter to me.”
Helpful Report
Posted 3 weeks ago
Hi There, I am sorry to hear this has happened to your print. I have passed this on to our customer service team to resolve this. We look forward to hearing from you. Thanks Ella Marketing Assistant
Posted 2 weeks ago
Mike H
Verified Buyer
“The printing quality and speed is brilliant but your website sizing is confusing! I ordered for a6 cards but the size came as a7 once folded which is very unclear so I had to order again. The delivery was also poorly packaged so that you could see the cards from the outside and they arrived with the cellophane ripped.”
Helpful Report
Posted 3 months ago
Dermot O
Verified Buyer
“Bookmarks were too dark and the writing was hard to read.”
Helpful Report
Posted 4 months ago
Hi Dermot Thanks for your review. ​I am sorry that the order did not arrive as expected. ​​We do always wish to resolve any issues so please do contact us directly so we can resolve this. ​​I have looked at your artwork and can see you have supplied artwork in RGB colour scheme which is designed for lit monitors and screens. When printed they do therefore appear duller when printed on an unlit plain page, ​We recommend artwork be provided in CMYK for this reason. We have contacted you to resolve this issue for you. Many Thanks Luke DigitalPrinting ​
Posted 4 months ago
Norbert K
Verified Buyer
“all process was easy, arrived in time, but I had 13 cards out of 100 printed only half way, left blank, probably just printer issue, otherwise fine”
Helpful Report
Posted 5 months ago
Hi Norbert, Thanks for our review. I am sorry to hear that this has happened with your order. I have passed this along to our customer service team to try and get this resolved for you. Thanks Ella Marketing Assistant
Posted 5 months ago
Good afternoon Norbert, Unfortunately your phone number is not in service and we have not had any response to our emails offering to help you with the order. Please come back to me via our on site live chat service or on 01 447 5306 as I really want to help you get a replacement order (no charge for this). I hope to speak to you soon. Regards, Ian Digital Printing.
Posted 1 month ago
Bernie O
Verified Buyer
“I ordered stickers, Kinga resized which was great and I signed off, I checked the QR Code that was important for me to have on and it worked on the proof she sent me. However, when I received the stickers the QR did not work rendering them unusable for me.”
Helpful Report
Posted 5 months ago
Hi Bernie, I am sorry to hear you had an issue with your order. I have passed this issue to a member of our customer service team to try and help resolve this. Kind Regards Ella Marketing Assistant
Posted 5 months ago
Hi Bernie, Thanks for taking my call a few days ago. I have been trying to call you back to help you get some sticker prints you would be happier with. Unfortunately, my test print confirms the QR code would be too small on the sticker ordered and would need to be made quite a bit bigger to work. Please come back to me if you are able to redesign the artwork and I can have another test print made. Regards Ian.
Posted 1 month ago
Sabrina C
Verified Buyer
“Everything was good but I ordered envelopes to go with my gift vouchers and I never got them. I would recommend being able to preview what your buying also would really help.”
Helpful Report
Posted 7 months ago
Hi Sabrina Thanks for your review. I am sorry to hear that you did nt recive your envelopes. We will contact you to resolve this as we always wish customers to be happy with thier order. We do offer to provide a proof prior to any printing and thiscan be requested when printing, however we do not do this as standard as we ask for artwork to be print ready so it can go straight to automatic printing. Many Thanks Luke DigitalPrinting
Posted 6 months ago
Hi Sabrina I am glad we were able to resolve the issue with the envelopes and that the vouchers were successful for you. Many Thanks Luke DigitalPrinting
Posted 6 months ago
Rory R
Verified Buyer
“The print quality is excellent however matching the size of the print area to the label is difficult and in my last print incorrect.”
Helpful Report
Posted 9 months ago
Hi Rory, Thanks for the review. I am sorry that the order has not arrived as expected. I can see you sent artwork with a large white border around it so our system has cropped this to the size ordered and printed it. I will get one of the team to get in touch with you to get something sorted for you. Kind regards, Chris Stewart DigitalPrintingIreland.ie
Posted 8 months ago
Michelle H
Verified Buyer
“Very happy with how the poster turned out, slightly damaged and torn in the bottom corners, need to be slightly more careful when packaging the products”
Helpful Report
Posted 9 months ago
Hi Michelle Thanks for your review. We always wish customers to be happy with prints and welcome any contact directly to be able to resolve them I have contacted you regarding this matter and look forward to hearing from you. Many Thanks Luke DigitalPrinting
Posted 9 months ago
Anonymous
Verified Buyer
“When I first received the booklets the quality was great and the finish was good. But after a while, the corners began to curl up. So I won't be recording the booklets from this company again”
Helpful Report
Posted 1 year ago
Hi Cian Thanks for your review, I am sorry these have not been to the standard expected. We are always happy to resolve issues with orders as we wish customers to be happy with the quality of the prints. We have contacted you directly to resolve this with you/ Many Thanks Luke DigitalPrinting
Posted 1 year ago
Hi We have contacted you regarding this issue as we do wish to resolve this. As yet we have had no reply. We look forward to hearing from you as we are keen to rectify this for you. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Anonymous
Verified Buyer
“Products are reasonably priced and quickly dispatched, and helpline is brilliant, but in all fairness I have placed several orders and never once have I received a product that was actually properly aligned/centred. Everything is printed slightly off and I can't help but think there is no time spent looking at the first print to ensure it is looking good. No matter how cheap the product price I would expect adjustments to be made if need be to fix alignment. My files have always been properly aligned, it wasn't the content I submitted that was off. I have always had great customer service, but I'm not going to use any of the items from my last order as a result of poor alignment.”
Helpful Report
Posted 1 year ago
Hi Thanks for your review. I am sorry that you have had issues with alignment on some of your prints. There is always a possibility of paper movement in the print roller which is why we always recommend bleed and safe areas are included with the artwork. With very small prints such as the stickers you have ordered these small movements are much more noticeable. This is a factor of printing. With over 1000 jobs a day we do operate an automatic print system and do not individually check each print. We are always happy to resolve any issues and I can see we have resolved your orders with you each time you had this issue. We will continue to do this each time you contact us directly with each issue you encounter with your prints. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Maureen M
Verified Buyer
“I just ordered one Book this time and I thought ye would Print 2 as ye did in the Past. Was disappointed about that as it cost me almost 50 for 1 book plus Courier. If you dont reduce ur pricesI will not be placing a oder of 50 Books which i had Planed to Do to have Book n Shops for Easter . I was happy with Delivery etc. . Thank You”
Helpful Report
Posted 1 year ago
Hi Maureen Thanks for your review. I apologise that you only got one book when ordering one. We do print overs and sometimes the team would include them rather than recycle them. For future orders, we recommend ordering the quantity that you require. The more books that you order the cheaper each book becomes, ordering 50 books would reduce the cost per book. I am glad you are happy with the quality and delivery of your order. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Javeria J
Verified Buyer
“I have my cards printed through digital printing Ireland. I must say the customer services are at par , communication and consents all really satisfactory. But I didn't get the result as I was expecting. May be it's a mistake from my part in the selection of card quality or what, no idea. But the print isnt a very good representation of the original colours. Only if after recieving my artwork, if I could have a suggestion or advice on a selected paper, may be that'd be a game changer.”
Helpful Report
Posted 1 year ago
Hi Javeria Thanks for your review. I am sorry to hear that your cards are not quite as you intended. We do always wish to assist customers and resolve any issues so we will contact you regarding this matter. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Hi Javeria We have contacted you regarding this issue and await a reply from you. We look forward to hearing from you to resolve this issue. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Hi Javeria Thank you for your correspondence with us. As discussed the issue lay with your artwork provided set up with RGB colours rather than the CMYK that we advise to create artwork with. We await your amended artwork to carry out a reprint for you. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Naomi K
Verified Buyer
“While the customer service was excellent as was the delivery speed. I found the website was not the most intuitive to navigate. In addition to this because no proofs were provided and the cost of a proof was going to be close to €35 plus delivery so I ordered the number that I wanted for my first run and then was disappointed with the outcome. Then when I made a second order I found the card was different colors for the same product.”
Helpful Report
Posted 1 year ago
Hi Naomi Thanks for your review. I am sorry you feel the quality of the print was not to the standard expected. We do always seek to resolve any issues so we will contact you directly regarding this issue. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Hi Naomi We have tried to contact you regarding the issue you have with your order. We are keen to resolve this for you and have contacted you again regarding it and look forward to your reply. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Keit K
Verified Buyer
“the package was fairly dinged up when it arrived and the prints were a little darker than I would have liked appreciated the lil bag of haribo though”
Helpful Report
Posted 1 year ago
Hi Keit Thanks for your review. I am sorry there was some damage to your package on delivery. If this caused any issue to the prints we will certainly rectify this for you. Also regarding the colours we do recommend CMYK colour scheme to match colours on a printed page as much as possible but even then there is still the possibility of colours appearing duller on the printed page. We will contact you directly regarding this issue and do what we can to resolve for you. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Jacqueline M
Verified Buyer
“i had 2 artwork and I could only get one done - the artwork ( in pdf) , for some reason did not print well at your end and we tries unsuccessfully to remediate - there are some issues in the pdf format that could be be resolved despite , visually , the printing was perfect as a result we agreed on a reimburse”
Helpful Report
Posted 1 year ago
Hi Jacqueline Thanks for your review. I can see that we communicated with you through your order and discussed every matter to resolve. I am sorry that you feel you were let down and the resolution was not to your satisfation. We are contacting you directly to address this with you. Many Thanks Luke DigitalPrinting
Posted 1 year ago
David L
Verified Buyer
“Speedy delivery and great quality on booklets that I ordered but pages were in the wrong order. Had to take staples out and turn pages around on all booklets.”
Helpful Report
Posted 1 year ago
Hi David Thanks for your review. I am sorry there was an issue with the printing, which we would always be happy to rectify. I can see that our production team have been in touch and been able to resolve the issue to your satisfaction. Many Thanks Luke DigitalPrinting
Posted 1 year ago
MICHAEL M
Verified Buyer
“Quality and service were fine, as was price. But the inability to see a proof resulted in the image not filling the print space. This was very disappointing.”
Helpful Report
Posted 1 year ago
Hi Michael Thanks for your review. We do always wish to produce quality prints for our customers. However, as we are a direct-to-print service we ask artwork be provided print ready and do not offer proof as standard as we do get over 1000 orders a day and this would then make a big difference to the promptness of despatch. I am sorry that you found this disappointing and our production will be in touch with you today regarding this matter to help resolve it for you. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Manasi S
Verified Buyer
“Fast delivery, easy to place order. However, the font colour on my cards aren't bright enough and so my cards look dull. I wish there was some way to preview clearly it to get a sense of how the card will look.”
Helpful Report
Posted 1 year ago
Hi Manasi Thank you for your review. I am sorry that your order did not arrive as you expected. As we process over 1000 jobs a day we would not have the time or man power to go through every order and proof before printing and therefore ask artwork to be provided print ready with the order. OUr website does list the best way to provide artwork to ensure accuracy in printing, including provided it in PDF format in CMYK ink types. The reason for this is because picture files on a PC such as the png file you provided has colours in RGB designed for displaying on lit monitors and screens and will always appear duller when printed. When converted to CMYK it will show colours as they will look printed on a page and therefore you will know how it looks before you upload it to us. We do always wish customers to be happy with their prints so we have contacted you to organise a way of rectifying this for you so you have prints looking as you wished. Many Thanks Luke DigitalPrinting
Posted 1 year ago
Mary T
Verified Buyer
“A very quick service but I think the standard postcard size needs to be made clearer. I picked the 1st option which was a postcard that was too small. I tried to change this but I was told my order had already been processed.”
Helpful Report
Posted 1 year ago
Hi Mary Thanks for your review. I am sorry that you are not happy with the size ordered. We always do wish customers to be happy with the orders and we will in contact to help provide this for you. We do list the dimensions of all our product sizes on the website, and have live chat to help instantly with any queries. Many Thanks Luke DigitalPrinting
Posted 1 year ago
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Verified Buyer
“Customer service was good and your quick delivery and prices are attractive. However, the banner was scuffed/ marked in some parts and the artwork (logo) was pretty pixellated, quality of banner material is great but the finishing could be improved.”
Helpful Report
Posted 1 year ago
Thank you for your review and feedback. We always to wish to provide high quality prints. We have been in touch with you directly to try and rectify the issue and be able to provide you with a banner to the expected standard. If you wish to contact us we can still try and do this for you. Many Thanks Luke DigitalPrinting
Posted 1 year ago
DigitalPrintingIreland.ie is rated 4.9 based on 3,888 reviews
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