Diddikicks Reviews

Name: Diddikicks
Address: Coe House, Coe Street, Bolton, BL3 6BU, Bolton
Rating: 4.85

4.9 Rating 2,108 Reviews

97 %

of reviewers recommend Diddikicks

Company Reviews

Metrics

Info

4.9

Based on 2,108 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Diddikicks:

Diddikicks® Is The North's Largest Pre-School Toddler Football Club.

With Over 500 Local Classes For Toddlers Ages 18 Months To 5 Years
Join Over 30,000 Toddlers That Have Enjoyed Being Part Of TeamDiddi®

Visit Website

Phone:

01613004665

Email:

info@diddikicks.co.uk

Location:

Coe House, Coe Street, Bolton, BL3 6BU
Bolton
BL3 6BU

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Diddikicks 5 star review on 13th April 2024

424

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I think that it is far too complex for 2.5 to 3.5 year olds. Too many instructions instead of just letting them find their feet and play with the ball. Games with rules that are too much. Needs to be simpler and coach needs to have more confidence to make the room quiet.”

Helpful Report

Hi Sophie, Thank you for sharing your feedback. We value your opinion and are committed to offering a positive experience for all our Diddikickers. I'm sorry to hear that you found our classes too complex for the age group. Our curriculum has been designed to cater to the developmental stages of children, blending football skills with early numeracy, fine and gross motor skills, colour recognition, and turn taking. We aim to make each session not only fun but also educational for the children. However, we appreciate that every child is different, and your comments will be reviewed by our senior coaching team to assess this weekend's session plans. Your point about the coach's confidence in managing the room is also well taken and will be addressed through additional training. I can see that you have re-added yourself to the waiting list following your free trial session with a view to joining again in the new year. We hope you have a better experience next time around. Many thanks, Chris TeamDiddi

“My son has had his trial session today. Up on arrival we were not welcomed, I had to approach the staff myself. The couches did speak to the group and knew the children’s names, but with only being young themselves they did not seem to have the knowledge of dealing with young children. They could be a little more enthusiastic and welcoming with the children . They seemed very quiet and there did not seem to be a lot of encouragement.”

Helpful Report

“My boy has just started to attend diddikicks at Netherton high, He has been 4 times now but hasn't really taken part due to him being really shy and not very confident. The head coach Callum has tried to coach him to get involved a couple of times but the two young girls dont really try hard enough to get him involved. My personal view is that the less confident kids should be getting more attention and time especially at the beginning of there journey in didikicks. Hence the reason for my low rating im sure as my son hopefully gets more involved my rating will go higher. Regards Tony”

Helpful Report

“Overpriced for what it is. I’ve now cancelled my DD as there were moments when my child and others were bored and that’s not acceptable for the price. The staff should be reading the children’s body language and changing the activities when they’re not suitable.”

Helpful Report

“After hearing great things from others we put out little boys name down on the waiting list in Jan 2020. We have been waiting ever since and not heard anything. When I have chased this up several times I have been told he was next on the list and a place would be available in 4-6weeks. Over 3 months later still no contact of a place and a very disappointed little boy. Thankfully we have found a different t football club and only had to wait 3 weeks for a place and were kept up to date with updates. Would not recommend Diddi Kicks.”

Helpful Report

“Seems to only be one member of staff who’s actually into it - Katie and she can be a bit over enthusiastic at times. The guy who’s there spent the whole of the last session on his phone. Numbers seem to be less and less each week too.”

Helpful Report

Hi. Thank you for your honest feedback. It's so important to see an outside perspective on our classes. The guy you are referring to was Andy, he's our franchise partner for the Eastham area, so don't worry...he was working on his phone on the sidelines, and must have only switched to his laptop after your little one's class. I'm unsure how Katy can be too enthusiastic with such young children if you could elaborate further. With regards to attendance, a sunny day is the worst nightmare for a Diddikicks class. We don't get many so many parents plan a full day out which unfortunately means not attending their class that day. Hope that helps, thanks Team Diddi

“Not suited for toddlers - could include songs?”

Helpful Report

Hi. Sorry you feel that way... We don't use songs as we believe that our Diddikickers are capable of learning without the use of songs that you would find in a baby and toddler class. I can see that you signed up to the classes after your free trial, so have clearly seen the positives that our classes offer to do so. If you would like to revert to the waiting list to try again when your child is little older, please do get in touch via merseyside@diddikicks.co.uk. Thanks, Team Diddi.

“Really struggled with my little one next to no help. Cancelling after a few short months.”

Helpful Report

Hi Heather, We are really sorry to hear this and can see you only cancelled a couple of days ago. Would you mind us passing your feedback onto the Merseyside team who run the class you were at? Thanks, Becky

Diddikicks is rated 4.9 based on 2,108 reviews