Diddikicks Reviews

Name: Diddikicks
Address: Coe House, Coe Street, Bolton, BL3 6BU, Bolton
Rating: 4.85

4.9 Rating 2,109 Reviews

97 %

of reviewers recommend Diddikicks

Company Reviews

Metrics

Info

4.9

Based on 2,109 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Diddikicks:

Diddikicks® Is The North's Largest Pre-School Toddler Football Club.

With Over 500 Local Classes For Toddlers Ages 18 Months To 5 Years
Join Over 30,000 Toddlers That Have Enjoyed Being Part Of TeamDiddi®

Visit Website

Phone:

01613004665

Email:

info@diddikicks.co.uk

Location:

Coe House, Coe Street, Bolton, BL3 6BU
Bolton
BL3 6BU

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Diddikicks 5 star review on 13th April 2024

424

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Left a review yesterday which has magically disappeared, no doubt Diddi kicks deleting any negative reviews! Poor coaching, as in there is none! Save yourself some money and buy some cones and a goal from Amazon.”

Helpful Report

“My son has had his trial session today. Up on arrival we were not welcomed, I had to approach the staff myself. The couches did speak to the group and knew the children’s names, but with only being young themselves they did not seem to have the knowledge of dealing with young children. They could be a little more enthusiastic and welcoming with the children . They seemed very quiet and there did not seem to be a lot of encouragement.”

Helpful Report

“My daughter loves Diddikicks! As well as the fun sessions with the coaches, I think the extra details like the kit, ball, water bottle and bag go a long way to make the children feel special, and look forward even more to each training session”

Helpful Report

“Very professional and the attention to detail is excellent”

Helpful Report

Hi Nicola, Thank you for the review! Love the video. 💙

“Both of of my children have loved their time at diddikicks the coaches have been excellent and they have had lots of fun learning new skills and making friends!”

Helpful Report

Thank you so much for your 5-star rating of Diddikicks! We're so pleased to hear that both of your children have had a fantastic experience with our coaches and had a great time learning and making new friends. We appreciate your kind words and ongoing support.

“My son loved it and the class was so welcoming.”

Helpful Report

Thank you Nicola for a 5 star rating and glad to hear your son loved our class!

“My boy is very shy and needs some encouragement to join in, the instructors always make him feel welcome and include him, but they also know when he needs to have a moment and they let him sit and watch until he gets the courage to join in again. We’ve only need a few times but I think the more we go the more my boy will come out of his shell! 10/10⭐️”

Helpful Report

Love this patient approach. He's still right at the lower end of the age bracket so likely to be the youngest in the class surrounded by new faces. Can't wait to hear when he breaks out of that shell and does his first full class from start to finish.

“Been to a couple of Sessions at Cardinal Hume School (wrekenton) and my 2 year old absolutely loves it. I love how the classes aren't solely focused on football, they cover other things like colours, balance, coordination, teamwork, waiting your turn etc. Very pleasedwith the quality of the diddikicks strips and tracksuits we've ordered too. Would highly recommend”

Helpful Report

That's great to hear, thank you so much Graham! Welcome to TeamDiddi!

“After telling coaches for months we had left , the company still have been charging us . Think its actually disgusting considering we carried on paying throughout the pandemic. And now being refused the full payment back”

Helpful Report

“Just get messed around, applied in may, was told we would be in by September still never heard anything. Then was sent an invite for a club no where near where we live, then our details was removed because it wasn’t accepted and decided to put us on the waitlist again to wait another 4 months! Shocking service, glad my son won’t be attending”

Helpful Report

Hi, Sorry to hear you are not happy with our service. I have looked into your profile and can see you emailed us in July asking where you are up to on the waiting list and we offered to put you on the waiting list for a nearby stadium with less of a wait (Halton). This was done and you were invited down to there on 25th October and we didn't hear back from you so you were removed from the system as we can't hold places due to the waiting lists. You then got back in touch on 14th November and we added you back onto the waiting list again and sent another invite via email. A text was then sent on 15th November and a voicemail left on 17th November. We didn't hear back from you after all 3 communications. The text says - "Please note, due to waiting lists, we can only hold the invite for 24 hours". Therefore we then removed you from our system assuming you were no longer interested due to no communication. You got back in touch on 20th November to tell us the day and time wouldn't work any longer as your circumstances had changed. We offered you a Saturday class at Halton or for you to wait for your original choice of Armley but as you had been removed from the system you would have been waiting from the bottom again for both classes. You then asked to be removed from the system. As you know yourself from being on the waiting list you can be waiting a long time for a place which is why we send the email then 24 hours later send a text and give you a further 24 hours to respond. If you would have got in touch to say Halton wasn't suitable and asked to remain on the Armley waiting list your details would not have been removed. Unfortunately we can't hold spaces/keep your details if we don't hear from you as other people are waiting for those spaces so wouldn't be fair to those waiting. Sorry we couldn't accomodate you at this time. Kind Regards, Becky

“My little boy loves his weekly football sessions with Diddikicks. He’s learning ball control techniques as well as listening skills, team working, making friends and generally having lots of fun!”

Helpful Report

“The only reason they don't get a 5 is because i think for the money the children should get a full hour not 45 mins.”

Helpful Report

Diddikicks is rated 4.9 based on 2,109 reviews