destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,053 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

Visit Website

destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Today I have spoken to Katherine. I had priced a particular holiday online but wanted to speak to someone before I booked to make sure I’d added everything correctly. We went over what i was after and the quote came over on an email immediately and then I was happy to book. First time booker with destination2, I would definitely recommend. Once the booking was confirmed the confirmation came through straight away. Thanks Katherine for all your help.”

Helpful Report

Posted 3 years ago

“Very helpful and patient, changed flights a number of times to accommodate our needs.”

Helpful Report

Posted 3 years ago

“Danielle was super helpful finding us a holiday that met all our requirements. Nothing seemed like too much trouble for her and she managed to find me something that was better than I’d found myself. Danielle is a real asset to the company and I’ll definitely be calling her again for my next holiday. Thanks so much Danielle.”

Helpful Report

Posted 3 years ago

“Very helpful and pleasant to talk too”

Helpful Report

Posted 3 years ago

“Sarah Harding was amazing and extremely helpful”

Helpful Report

Posted 3 years ago

“Made a booking on the phone as I was having an issue online. Call was answered quickly and Gemma was great, quick and really helpful”

Helpful Report

Posted 3 years ago

“I think your service was excellent and the lady Catherine that I spoke to was very polite and helpful. I would say that she is a great asset to your company”

Helpful Report

Posted 3 years ago

“Finn was very helpful and made my my booking experience really easy”

Helpful Report

Posted 3 years ago

“My booking was dealt with by Finn,she was very patient and helpful and gave me confidence while talking to her that every thing was correct.Very professional.😎”

Helpful Report

Posted 3 years ago

“It was easy to book the holiday with Destination2. The prices are reasonable, however, the addition of the transfer from the airport to the hotel was a big surprise ( too high). The travel operator Shuna was helpful but the automated card payment system didnot work.”

Helpful Report

Posted 3 years ago

“Second time I have used Destination 2 for long haul holiday and would not hesitate to use again Excellent range of destinations an hotels. Danielle has found the best deal both times”

Helpful Report

Posted 3 years ago

“The agent “Finn” was very knowledgeable and very helpful. She explained things clearly and thoroughly. She made the booking process very easy.”

Helpful Report

Posted 3 years ago

“Gemma Bennett was a great help throughout. Easy to contact and very responsive to my queries.”

Helpful Report

Posted 3 years ago

“Finn was first class and thanks for the great service.”

Helpful Report

Posted 3 years ago

“The initial interactions to book our holiday was positive and our agent (David) dealt with our queries efficiently and telephoned us back as promised. We hit a hurdle with payment as our credit card was not accepted. After 4 days of telephoning our bank and Destination2, both of whom denied the issue lay with them, it transpired that Destination2 had applied a fraud check on our card preventing payment. After initially denying the block, David expressed his frustration requesting that we pay using another card, which we were not prepraed to do. We never received an acknowledgement or an apology that Destination2 had given us incorrect information and delayed our payment by applying a credit card block. When the card block was released by Destionation2, we made full payment which was straight-forward. However, after making payment in full Destination2 persisted in sending us e-mails stating payment was overdue. The company needs to review how fraud checks are implemented on customer cards and ensure staff have visibility that these have been applied.”

Helpful Report

Posted 3 years ago

“Very helpful hood service recommend”

Helpful Report

Posted 3 years ago

“Everything has went straight forward so far except we haven’t had it confirmed that we definitely DONT want a smoking room. Thankyou.”

Helpful Report

Posted 3 years ago

“This is the first time I have booked with Destination 2 & the service received from Katherine was exceptional from quoting to finalising the holiday booking I wanted. I will definitely be booking with this company again. Regards Craig”

Helpful Report

Posted 3 years ago

“Excellent prices for luxury holidays! The teams are extremely helpful. We had to change holiday bookings 3 times and we’re well advised on all occasions. As it turned out we had to cancel and rebook on our final amendment and there was a slight admin blip on the cancellation but it was quickly sorted. All very helpful and I would totally recommend this firm. Will definitely use again.”

Helpful Report

Posted 3 years ago

“Booking first time , very good experience , very helpful , like a tailor made package , very patient . Would book all future holidays with them . Thank you .”

Helpful Report

Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,053 reviews