destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,053 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

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“Very disappointed as we were forced to take a voucher in January 2021 when our trip to the Maldives/wedding was postponed due to Covid and it was not explained that there would be restrictions on the voucher regarding provider and airline. We have now rebooked for next year and it has cost an extra £1000 above the price it would've been if we were paying cash as opposed to using a voucher.”

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Posted 4 years ago

Karl we are sorry if the airline policy was not fully explained about them only offering credit for you to rebook but it has enabled you to have a replacement holiday rather than lose that monetary element of your original booking. It is regrettably an additional repercussion of the pandemic that holiday prices worldwide are much higher due to supply and demand over which we have no control.

Posted 4 years ago

“Kirst was great! Very knowledgeable about the hotels and the area. Really helpful made the booking process so easy. Very competitive pricing!”

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Posted 4 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 4 years ago

“I had to phone customer service because I had a question about my holiday, the gentleman I spoke was no help at all he just kept repeating himself and told me to go and read the website as I told him I had and still needed help not Happy at all.”

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Posted 4 years ago

“Very knowledgeable about my hotel room rating”

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Posted 4 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 4 years ago

“Friendly efficient and helpful service”

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Posted 4 years ago

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Posted 4 years ago

“First class service”

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Posted 4 years ago

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Posted 4 years ago

“Easy website to navigate, good price”

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Posted 4 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 4 years ago

“I have always used Destination 2 for excellent value holidays with great customer service.”

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Posted 4 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 4 years ago

“Very good and professional.”

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Posted 4 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 4 years ago

“Booked my holiday online - it was so easy no problem at all. I would certainly recommend Destination2. All my documents were sent to me by email within days of booking. Excellent service. Thank you.”

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Posted 4 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 4 years ago

“Quick and easy, all the information I needed was readily provided”

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Posted 4 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 4 years ago

“Had to change our dates as my husband was away with work for our original booking Kirsty was able to help us change it to another suitable date”

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Posted 4 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 4 years ago

“Easy booking process Best prices”

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Posted 4 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 4 years ago

“I can’t believe how quick and easy it was to book my holiday. I booked online and the price I was quoted was far cheaper than any other tour operator. Can’t wait for my holiday 😄Thank you”

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Posted 4 years ago

Thanks for taking the time to leave a review, we really value it.

Posted 4 years ago

“Terrible service received. I tried making an amendment to my booking only a few hours later and you are unable to get through to anyone on the phone. I emailed I still have not had a response. I called the sales line and they said it’s 100% cancellation fee if I wanted to cancel and rebook another hotel which is ridiculous as I booked on the information online provided which states cancellation free when booking via trivago which I have screenshots of. My trip was supposed to be in 3 weeks time which is plenty of time to make an amendment. They also do not have a Covid policy so if you cancel Covid related you will not receive any support. DO NOT BOOK VIA DESTINATIONS2”

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Posted 4 years ago

Eliza we are sorry that you have to amend your booking and will ensure you are assisted as much as possible. Trivago free cancellation does state that terms and conditions apply.

Posted 4 years ago

“I have received mostly 1st class service from Destination2.co.uk. At first, it was Angel Hristov who got me a good deal on Sun Island in the Maldives (we're leaving in 10 days !). Due to Covid-19 we had to change the dates of our holiday twice, which caused a few little problems but in the end, I was very happy with the price, length and the flights. Now it was Tracy Jagger who was very friendly and yet professional and went out of her way when I booked a holiday in Jamaica at the end of January 2022. Tracy had been to our chosen resort, Ocho Rios, and was thus well qualified to help me and will continue to do so until we leave the UK for Jamaica”

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Posted 4 years ago

“Did not have to wait long on the phone. Rep very helpful and we got everything we wanted.”

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Posted 4 years ago

“I was very impressed with the two ladies who dealt with my request and their knowledge”

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Posted 4 years ago

“Kirsty was so helpful changing the dates of my holiday nothing was too much trouble for her. Only problem being that I had to rebook with same supplier when another supplier on your site was nearly £600 cheaper u need to look at this destination 2 as this is not good service for your customers and leave your amazing staff to deal with this. Not acceptable. But well done kirsty for the explanation even if it was very frustrating it's the companies fault not yours.”

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Posted 4 years ago

“Seamless booking process. Confirmation within 48 hours”

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Posted 4 years ago

destination2.co.uk is rated 4.8 based on 4,053 reviews