destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,053 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

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“Absolutely the biggest scammers in the travel industry, please be warned you will pay triple if you use them, they will book you for a cheap price once they get you to pay the deposit they send another invoice with a much larger amount. When you call to query it they then they start their scamming, saying you have to call customer services. When u call u cannot get through. Then they send you a new email with a huge amount and ask for payment so when you don’t pay you lose your deposit and holiday. Please tell all your friends and put it all over social media about this company they are all dishonest and under hand ✋ biggest thieves of innocent customers money that they had to work hard for please do not get scammed Save your money use a company that’s transparent and value your custom those were the good old days when peoples word was there bond, not at this place they are dangerous. This is a company I would never recommend to my worst enemy make all your friends be aware DO NOT USE DESTINATION 2, save yourself the headache and drama .rating for them is -minus 10.”

Helpful Report

Posted 3 years ago

Karen there are some serious accusations here and we are launching a full enquiry about this as you know in relation to the booking calls and agreed price. We do however emphasise that we are not scammers and will address your concerns in a business-like manner to determine what has happened which we are sure is simply misunderstanding on either side.

Posted 3 years ago

“Fantastic choice of holidays. Great prices and easy to book. Hopefully the holiday will be as good as the booking experience!”

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Posted 3 years ago

“First time I’ve used them and found the whole process easy and seemless”

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Posted 3 years ago

“I had a couple of questions on my booking. D2 answered the phone quickly and were super efficient.”

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Posted 3 years ago

“We had a lovely assistant Fyn on the phone”

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Posted 3 years ago

“We have now used Destination2 and have booked 2 holidays with them. Great service and prices.”

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Posted 3 years ago

“Easy to book and received hotel voucher the following day, happy with the service”

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Posted 3 years ago

“The website was very easy to navigate and provided much better information than was available on other sites. Prices were also better than I was able to find elsewhere. I was unable to complete the booking online but was contacted the next day to finalise things. Communication has been good and service great.”

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Posted 3 years ago

“Excellent service from the team at destination 2”

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Posted 3 years ago

“Very easy booking process and price paid very competitive”

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Posted 3 years ago

“The information about canceling the booking is misleading and confusing (in case if you are lucky to find it on company's website). I wouldn't use the company again and won't recommend it to anyone!”

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Posted 3 years ago

Andrew, we regret you found it necessary to place this review as you ticked to say you had read the terms and conditions which clearly show the cancellation policy before you proceeded to book. Had you been unable to find reference to this particular aspect and it was important to you, we would suggest that, whether with ourselves or any other agent, you seek further clarity before entering into the contract which has charges associated from the time of booking. We are sorry if you need to cancel but understand that our advisor has provided information about this and direction to the terms for your awareness.

Posted 3 years ago

“Got a good price for holiday but advertised that you get lounge access with a 2 bedroom suite to then be told this is not the case. Still advertising this on online booking”

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Posted 3 years ago

“So Far the booking process has been excellent.”

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Posted 3 years ago

“Just booked a Dubai hotel for January. Cheaper than anyone else and for an extra £200 we got half board for the week.”

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Posted 3 years ago

“Just booked with Fin for 2024 Lovely lady, very helpful and professional, answered all my questions and when the call ended I felt confident my booking is in safe hands .”

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Posted 3 years ago

“very helpful”

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Posted 3 years ago

“very efficient service and David Bryant extremely good, website excellent”

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Posted 3 years ago

“Very helpful Will always use them”

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Posted 3 years ago

“Finn was amazing, found me a holiday that looks like it will be an amazing few days break, would definitely recommend”

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Posted 3 years ago

“Danielle was excellent, very helpful as i wasnt able to book online”

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Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,053 reviews