destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,053 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A very efficient and friendly company to deal with. Very helpful and focussed on our needs. Overall excellent service.”

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Posted 3 years ago

“Early findings show a positive booking experience”

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Posted 3 years ago

“The holiday I booked on line was not reflected in the holiday confirmation and travel documents. The holiday advertised showed all flights were business class with SWISS air, but in the confirmation/ travel documents, 2 of the 4 flights were economy with Edelweiss, a leisure/ charter airline. Edelweiss’ name was also admitted against the flight number ( I only discovered the reality, when I checked the airline flight code). I have expressed my concerns in writing and requested the holiday as advertised. I’m waiting for a response.”

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Posted 3 years ago

Dear Mr Bennett, we thank you for raising this and you will receive reply to your correspondence via normal channels. We appreciate being able to address the system issue which has caused the mention of economy when it is in fact business as booked and paid for. It would appear that our booking paperwork system also needs investigation for the anomaly about the lack of name associated to the actual flight number. Edelweiss Air is a subsidiary of Swiss and operates the routing with business class standards which we are sure they will not wish to disappoint about.

Posted 3 years ago

“Great price and service”

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Posted 3 years ago

“We used D2 for the first time last year for a holiday to the Maldives after a fall-out with Tui that we had used for years. We would highly recommend D2 for the ease and simplicity of booking and great communication.”

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Posted 3 years ago

“Would not recommend, my 13 year old booked a holiday in error she hadn't realised she had booked it as it said someone would ring us. although Destination2 has now taken the deposit and despite asking instantly to cancel it they have refused and won't return the money.”

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Posted 3 years ago

Mr Hart we are sorry that this was permitted by you since card details were provided for payment and lead name as yourself. Our website advises that the lead should be over 18 and as all data matched, the booking was made. Thereafter it is subject to the terms and conditions and these are also ticked to accept when booked. We regret that the deposit is lost if you wish to now cancel and that you post such a negative review of our service which has clearly only been provided as advised when the booking was requested.

Posted 3 years ago

“Great service from Andy Ruiz with a hotel group booking. Andy was polite efficient and friendly throughout the process. Thanks Andy.”

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Posted 3 years ago

“We spoke to Matt on the phone, he was courteous, knowledgeable, and not at all pushy but able to answer all questions, and also to point out the things that we might have missedThat may or may not benefit us”

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Posted 3 years ago

“Shauna Golding excellent as always. Patient knowledgeable and helpful throughout. Just booked 3rd trip for 2022 and first trip for 2023. Wouldn’t want to look elsewhere.”

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Posted 3 years ago

“Our advisor was extremely helpful and gave excellent advice, she was very kind and made numerous enquiries on our behalf before we made our final decision - excellent customer care.”

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Posted 3 years ago

“Danielle was so helpful amending our holiday. We are very grateful for all her help xx”

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Posted 3 years ago

“Finn has been a great help so far ..with her help I have booked my holiday with confidence..as 8 an travelling alone”

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Posted 3 years ago

“Thank you to Kelly for your help in booking our special holiday. Everything we needed quick and easy booking and saving us over £500 was a bonus”

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Posted 3 years ago

“Great service! Finn was super helpful in assisting with my booking!”

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Posted 3 years ago

“Kirsty a bundle of joy and knowledge thank you.”

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Posted 3 years ago

“Very good and Kirsty was very helpful . Would recommend and use again”

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Posted 3 years ago

“Excellent customer service and advice on destination / hotels. Very friendly and polite and checked on additional services requested.”

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Posted 3 years ago

“excellent service”

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Posted 3 years ago

“2nd holiday with destinations2, 1st was was cancelled due to COVID cancelled and re-booked same day no hassle, the reason we have booked again with them no hassle always there to help.”

destination2.co.uk 5 star review on 13th July 2022

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Posted 3 years ago

“Fantastic, polite, professional, this is the second time we have used destination 2 and we are more than happy with the help, advice and the way we have been kindly treated. Thank you.”

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Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,053 reviews