destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,053 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Samantha was brilliant and so helpful in booking out dream holiday for our anniversary. Very competitive prices and very professional service. Thanks so much”

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Posted 4 years ago

“Samantha who dealt with our request was brilliant. She was extremely helpful and responded to our email queries promptly.”

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Posted 4 years ago

“First time I have used Destination 2, perfect customer service, would definitely use again, Matt was extremely helpful”

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Posted 4 years ago

“Chris was very friendly, helpful and knowledgable”

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Posted 4 years ago

“Very good customer service from Kirsty”

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Posted 4 years ago

“I would recommend as they did eventually sort out my holiday which was due to covid”

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Posted 4 years ago

“Matt and Kelly both helped me chose and book my dream holiday. Both were so friendly with a easy no hassle manner and a good sense of humour at my indecisive ways. Matt dealt with me the most and was so patient, helpful, knowledgeable and honest. I felt I could trust him implicitly with my booking. (Something I usually struggle with). I can’t recommend them enough. Thankyou Matt.”

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Posted 4 years ago

“In these COVID days we needed to amend our booking, this was done efficiently and courteously”

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Posted 4 years ago

“Excellent service and very informative”

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Posted 4 years ago

“An excellent service from Kirsty. She was knowledgeable, friendly, responsive and extremely patient.”

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Posted 4 years ago

“Matt was very friendly and extremely helpful with my query. Thank you”

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Posted 4 years ago

“Matt was extremely helpful and knowledgeable.”

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Posted 4 years ago

“Difficult review, first Emma was great at sorting out an issue with the booking. 5 stars Website for online booking not great, as an issue was created where it should have been straightforward. So website 1 star. 5 stars for being able to speak to someone straight away. Got a call back as promised. If you prefer to book online as I do, might not be the best option, but if you do not mind speaking to someone to book your holiday, recommended.”

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Posted 4 years ago

“The website was very easy to use, but I was not impressed by the billing department. When I placed my order on 15th Jan, the website said that the deposit was due now, and the remainder on 30th Jan. I clicked on "pay full amount" but it only took the deposit. On 17th I received a very aggressive email saying that I was very late paying the full amount. The order confirmation still said 30th. When I called to discuss, I was told that there is no connection between your website and the billing department, and that yes I needed to pay immediately. How can your website not show the correct billing information? This was not a pleasant experience to be accused of late payment, especially when actually I had tried to pay on the 15th.”

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Posted 4 years ago

“Has to be the best service provider in the market always reliable and always super helpful. Was dealing with Angel and Samantha both individuals were very helpful. would highly recommend destination 2 always. Thanks for all your help”

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Posted 4 years ago

“Booked a package to go to Dubai in January 2022. Overall good experience. I had to request confirmation email after paying the balance. Though mentioned on my booking confirmation would get an email 24 hours prior to transfer both ways, nothing was ever sent. I confirmed my return transfer myself. It will take customer service over 24 hours to get back to you. But overall not bad as I booked my next trip with them already”

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Posted 4 years ago

“Great travel agent company Very easy to deal with and always helpful”

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Posted 4 years ago

“Excellent customer service, nothing was too much trouble.”

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Posted 4 years ago

“very good prices very helpful when i phoned they helped”

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Posted 4 years ago

“Emma Owens was a great help. My booking was completed with ease. Much appreciated.”

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Posted 4 years ago

destination2.co.uk is rated 4.8 based on 4,053 reviews