destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,053 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

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“Good customer service, had problems paying deposit through the website, and as soon as they realised they called us and everything was sorted via the phone”

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Posted 4 years ago

Thank you for your review, we are pleased the issue was resolved for you David.

Posted 4 years ago

“Very good value, same rooms cheaper on this site. Easy to use and navigate on line. Very prompt with receiving documents”

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Posted 4 years ago

Thank you for your feedback, we really appreciate Julie.

Posted 4 years ago

“Nearly the worst customer “service” ever experienced. No one gets back to you to answer queries; incorrect and inadequate documentation; harassing for final payment on same day as deposit paid despite holiday booking being 12 months away…and then not bothering to respond to telephone calls and email requests to sort this out. A complete joke. Not hopeful that there won’t be further issues before the holiday.”

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Posted 4 years ago

Hello Paul, we are very sorry if our service has let you down on this occasion. We are fully investigating the issues raised and will respond through our normal channels. We can see that the automated balance reminder appears to have generated and we are looking into why with our systems provider. We apologise for this.

Posted 4 years ago

“We booked a week in Maldives and it’s safe to say they have a big variaty of places to choose from depending on everyone’s budet. Special thanks to Samantha we was amazing and very patient. She helped us the design the perfect holiday. ♥️ Thank you Samantha!!”

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Posted 4 years ago

Thank you for placing your booking with us it is very much appreciated as are your comments.

Posted 4 years ago

“Extremely helpful, he listened to my concerns and dealt with it!!”

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Posted 4 years ago

Thank you for kind review of our service, Petros.

Posted 4 years ago

“Excellent service Matthew was very helpful, made my booking easy would recommend Destination2 to family and friends”

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Posted 4 years ago

Thank you for your feedback Andrew, we really appreciate it and will pass it on to Matt.

Posted 4 years ago

“Matt was so helpful in pulling our trip together”

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Posted 4 years ago

We are very pleased to hear this, thank you for commenting and we will ensure Matt knows.

Posted 4 years ago

“The staff was professional”

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Posted 4 years ago

This is wonderful to hear, thank you

Posted 4 years ago

“Chris arranged my trip he was extremely helpful and informative. An excellent travel booking experience thank you.”

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Posted 4 years ago

This is wonderful to hear, and we will let Chris know, thank you

Posted 4 years ago

“Really helpful in every way. Polite and very efficient.”

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Posted 4 years ago

“After a lot of searching these people are coming in with the best deals for quality and price 👏👏👏”

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Posted 4 years ago

Thank you for your feedback, we really appreciate it Michael and hope you have found a wonderful holiday.

Posted 4 years ago

“From initial enquiry to booking and then small amendments, all were dealt with by Poppy Cooper. At all times her service has been efficient, friendly and professional. A delight to deal with and an asset to the company.”

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Posted 4 years ago

Thank you for this review, we are delighted everything has been smooth for you Anne.

Posted 4 years ago

“Excellent service Great price Kelly was excellent very pleased with the price Would book again”

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Posted 4 years ago

We will pass your comments on thank you, and your time taken to place a review is appreciated. We would be pleased to have another opportunity to help with your holiday arrangements in the future.

Posted 4 years ago

“GOOD PRICES & EXCELLENT SERVICE”

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Posted 4 years ago

We are delighted to hear this thank you Michael.

Posted 4 years ago

“Website is straightforward and efficient. Good choice and pricing.”

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Posted 4 years ago

We are very pleased to hear this, thank you for commenting Peter.

Posted 4 years ago

“Easy site to follow and plenty of information at hand”

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Posted 4 years ago

Thank you for your feedback Brian.

Posted 4 years ago

“Your agent Delwyn Hughs was excellent in finding us a holiday in the Maldives and gave us some excellent tips eg picking a resort with the experience of a seaplane transfer”

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Posted 4 years ago

Thank you for your feedback, we really appreciate it and will pass it on to Delwyn.

Posted 4 years ago

“first time using Destination2, had no problem does what they say on the tin...would recommend.”

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Posted 4 years ago

We are delighted to have this comment thank you, and we welcome your custom William.

Posted 4 years ago

“The call handler couldn't have been more helpful. He amended our holiday that I booked online to meet our needs perfectly and we save money brilliant.”

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Posted 4 years ago

We are very pleased to hear this, thank you for commenting Annette.

Posted 4 years ago

“Great prices and easy website to use when booking”

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Posted 4 years ago

Thank you for your feedback Kimberley.

Posted 4 years ago

destination2.co.uk is rated 4.8 based on 4,053 reviews