destination2.co.uk Reviews

Name: destination2.co.uk
Address: Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Unit 14, Telford Court, Chestergates Business Park, Dunkirk, Chester
Rating: 4.79

4.8 Rating 4,053 Reviews

96 %

of reviewers recommend destination2.co.uk

Company Reviews

Metrics

Info

4.8

Based on 4,053 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About destination2.co.uk:

Destination2.co.uk is a long-haul luxury Travel Operator. We specialise in providing luxury holidays to destinations all over the world at affordable prices.

With a wealth of experience in the travel industry, our specialist long-haul consultants are passionate about discovering and sharing new and exciting destinations and offer their expertise, knowledge and personal experience based on a variety of premier long-haul destinations across the globe.

Destination2.co.uk’s standing in the travel industry means it is able to secure some of the best rates available and pass these savings on to our customers.

All holidays booked through Destination2.co.uk are fully ATOL Bonded (A.T.O.L 11462) and all payments are fully secured, therefore giving our customers confidence and peace of mind their dream holiday is in safe hands.

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destination2.co.uk 5 star review on 31st December 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from Zodwa Bango. Very helpful indeed went the extra mile to help me with my booking.”

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Posted 3 years ago

“I was served today by Sherwood Titus and he couldn’t have been more helpful. He was very warm, friendly and extremely knowledgeable. He guided me effortlessly through the process of booking our trip to Dubai. When we got cut off, he rang me back straight away and also followed up after I’d booked to make sure that I’d received all our documentation and that everything was in order. Sherwood provided an amazing level of customer care, it was a pleasure to deal with him. This is my first time booking with Destination2 and I’ve been completely blown away with both the service and the price. I will certainly use Destination2 again in the future. Excellent all round”

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Posted 3 years ago

“First booking, decent pricing good customer service!”

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Posted 3 years ago

“Victoria followed up a lan enquiry with a call and email which i returned. She was helpful polite and responsive. Accommodating when advised had another quote and got my business by matching it and ensuring we would have contact and someone to speak if any problems. Made me feel confident in the company and the terms as they were read out and ensuring all details were correct so thorough in her role. Advised had followed up speaking to hotel about a 50th birthday and that the bed is requested as a King size so hope this happens.”

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Posted 3 years ago

“Llewys was polite, Knowledgeable & patience. His responds to my emails & texts were immediate. Overall a very good booking experience with Destination2. I shall be using them again for future long haul holidays.”

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Posted 3 years ago

“Used this Company a lot over the years and have found them the best.”

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Posted 3 years ago

“Gemma & Danielle was very helpful with the booking to Dubai very happy”

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Posted 3 years ago

“Very helpful and pleasant staff”

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Posted 3 years ago

“Finn was extremely helpful and knowledgeable of Mexico and taxes and environment fees”

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Posted 3 years ago

“Well I found Stephen very helpful, in booking my holiday in Turkey, as I've never booked one before, so Stephen helped me sort everything out, so now I've got a holiday to look forward to in April.”

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Posted 3 years ago

“I have booked through Destiantion2 a number of times online, this was the first time over the phone. Although you pay a premium, I found Lisa extremely helpful and knowledgeable of my destination.”

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Posted 3 years ago

“Finn was very helpful and polite on the phone. She sorted my holiday out with no problem at all.”

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Posted 3 years ago

“Kirsty at Destination 2 was very helpful! She provided us with a few different choices and nothing was to much trouble. Thank you very much.”

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Posted 3 years ago

“I used Destination2 for the first time on 24/10/22 and booked a holiday package with a travel agent on the phone. I went onto the Destination2 website a couple of hours later and found the exact same holiday package but £315 cheaper! This is a massive difference in price and so I emailed the travel agent directly but no response. I contacted customer services on 25/10/22 and they were not interested and refused to reimburse the difference. Understandably the discrepancy in price is astonishing and it's difficult to comprehend how this was allowed to occur. Destination2 state on their website that they price match with other travel agencies but first and foremost they should offer fair and correct prices to customers who contact them directly. I feel ripped off by this company”

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Posted 3 years ago

Hello Miss Kahlon, we are sorry that after agreeing to the holiday price you have cause to give such review. You will note that if booking on our website, the price is not guaranteed but has to be checked against live availability. Your consultant would have given you the best price at the time you booked based upon that live availability. In addition if suppliers feed through to our website offers at any point including after a few hours, we have no control over these and their pricing which may be favourable to attract more business. We regret that this means you feel ripped off but we simply would not do such.

Posted 3 years ago

“Sarah, who I dealt with was very polite and professional and resolved any issues I had, and was prompt in retuning my call. Destination 2 need to keep Sarah in their employment.”

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Posted 3 years ago

“EASY SIMPLE TRANSACTION”

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Posted 3 years ago

“Spent time and effort to met our requirements”

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Posted 3 years ago

“Easy to book online, very good price.”

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Posted 3 years ago

“The lady on the phone she was very helpful her name was Samantha. She rang me back a couple of times with answers to my queries. Very happy and pleasant lady to talk to.”

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Posted 3 years ago

“Fantastic customer service, when booking a family holiday. Lisa was excellent and really kind and patient. Would highly recommend Destination2 if you want that personalised customer service.”

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Posted 3 years ago

destination2.co.uk is rated 4.8 based on 4,053 reviews