Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 2,047 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 2,047 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

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“Dermacare have always been very helpful with advice and when ordering are always prompt and efficient. Excellent customer service.”

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Posted 8 years ago

“Your service is brilliant.”

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Posted 8 years ago

“Great stuff”

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Posted 8 years ago

“I love Jan marni products I'm just frustrated as the pump doesn't work on my face face and was kindly sent another out but still doesn't work yet?! Still to be resolved .. but the products work so well I've used them years.. my skin is much improved when use them and will continue to use them.”

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Posted 8 years ago

“The products I ordered arrived quickly.”

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Posted 8 years ago

“very happy 😀”

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Posted 8 years ago

“Very speedy delivery Rolly does what it says on the tin.”

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Posted 8 years ago

“Item arrived quickly”

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Posted 8 years ago

“Good service”

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Posted 8 years ago

“Site easy to use product arrived quickly cream I purchased was lovely and has definitely helped.”

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Posted 8 years ago

“I have been using this product for only a week. I must admit that my facial skin areas are looking more smooth and plumy. I have noticed a difference in my hands.”

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Posted 8 years ago

“Ive still not received my order.”

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Posted 8 years ago

Hi Tony, I am sorry to hear that you have not received your parcel. I have tracked your item via the Royal Mail website and it states that your parcel was delivered to either yourself or to a neighbour on the 3rd November. Please check with your neighbours and any surrounding buildings to ensure that nobody has accepted your parcel on your behalf. If you are still having trouble with your order, please contact me directly at emma@dermacaredirect.co.uk and I will investigate into this further for you. Thank you, Emma Customer Service Manager

Posted 8 years ago

“I found the products I was searching at a good price”

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Posted 8 years ago

“I am using vitix for my vitiligo for about 3 months. Hoping to see some results soon.”

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Posted 8 years ago

“Its great to be able to buy high quality products from a reputable company! Awesome service!”

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Posted 8 years ago

“Great service, arrived well within the time. No problems at all. Very happy with product as well. Cleared my eczema within 24 hours. No other cream I've tried ever worked.”

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Posted 8 years ago

“Easy to use website. Product delivered very quickly. No hassle at all.”

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Posted 8 years ago

“Omg, in have suffered from acne, blackheads, whiteheads, rosacea for many many years. Doctors supplied me with many antibiotics, creams etc and even brought all the over counter products but nothing ever worked. After 20 years I thought i Just have to live with my skin conditions and felt really unsecure about my skin. Not sure how but came across this product and i thought let me give it a go due to great reviews. From then my life has changed, 2 days..... Yes 2 days my skin already getting clearer, people already fomenting saying 'your skin looks good. It's only been a week and so much has improved, wonder what a month would be! I'm so thankfull for this product, it does not make your skin greasy intact I think it keeps the oil in control. I love it. My acne seems to of disappear and my red marks are vanishing. Love you Sebclair will definitely order more :)”

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Posted 8 years ago

“Standard stuff really. I paid, they delivered the product.”

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Posted 8 years ago

“The product I had was really good, it has made my eczema a lot better so I will keep using it & also recommend it to others who have eczema.”

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Posted 8 years ago

Dermacare Direct is rated 4.8 based on 2,047 reviews