Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 2,006 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 2,006 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spend around £230 in products and on top I have to pay for delivery !! They took so long to arrive! I buy frequently expensive products with no rewards what so ever !! I'm afraid I will look for a better company that provide me the same products with more care to customers”

Helpful Report

Posted 8 years ago

Hi Diana, I am sorry to hear that your order took so long to arrive. Unfortunately, your order was delayed due to severe weather conditions and this was out of our control. Also you did not pay for delivery as you received free delivery courtesy of Dermacare. Thank you. Kind regards, Deepa Customer Service Manager www.dermacaredirect.co.uk

Posted 8 years ago

“Always prompt and efficient. Good advice and friendly customer service”

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Posted 8 years ago

“Cleared scalp only wish they did shampoo in a bigger size”

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Posted 8 years ago

“Great selection and super fast international shipping.”

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Posted 8 years ago

“Dermacare Direct informed me each step of the way, where my order was in transit. Delivery was fast and efficient.”

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Posted 8 years ago

“Quick delivery, good packaging...”

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Posted 8 years ago

“My order was dispatched and arrived quickly, with a reasonable shipping price.”

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Posted 8 years ago

“Usually find everything goes smoothly but this time I received an incorrect product. I contacted the Customer Service team who arranged a return label and kept in contact via email to ensure the right product was shipped out asap.”

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Posted 8 years ago

“Convenient navigation site, a sufficiently large selection of goods (it is desirable that all goods are sent to Europe), very fast delivery, nice prices) I liked buying here!”

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Posted 8 years ago

“Quick delivery”

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Posted 8 years ago

“Had the product I wanted in stock, and could offer next day delivery.”

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Posted 8 years ago

“By providing an over the counter, a unique products, to treat Seborrheic Dermatitis in Sebclair and Sebclair Shampoo. These products actually work, unlike most other creams supplied by the industry and proscribed by doctors.”

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Posted 8 years ago

“Excellent service, tried 4 new products, delighted with all of them. Thanks for the online help to select the right ones.”

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Posted 8 years ago

“Quality products that work”

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Posted 8 years ago

“Excellent choice of products, very useful advice offered on how to use products, decent prices, quick delivery. Will definitely be using again.”

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Posted 8 years ago

“Products have really improved my skin.Gorgeous smell too. Easy ordering from great website.”

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Posted 8 years ago

“Great products- Zenmed for me - really helped with rosacea. Very quick delivery. Always helpful.”

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Posted 8 years ago

“Excellent service. Product despatched immediately and received very quickly. Would definitely use again.”

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Posted 8 years ago

“I am a big fan of microdermabrasion- there are instant results in terms of how smooth your skin feels. But in the longer term, I am finding it's helping to even out my acne scars (mine are quite bad) It's not a miracle cure of deep scarring, but it has definitely improved my skin. The yellow discs are great, so glad these exist now!”

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Posted 8 years ago

“I've been using a Dermacare product for a few years now and ordering it online is simple and as it ought to be.”

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Posted 8 years ago

Dermacare Direct is rated 4.8 based on 2,006 reviews