Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 2,046 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 2,046 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

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“Dermacare Direct were fast friendly and informative. A safe secure website you can trust!”

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Posted 7 years ago

“Web site page really helpful and easy to use. My order arrived quickly and was well packaged will definitely use Dermacare Direct again.”

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Posted 7 years ago

“I very unhappy. I never receive my order! Can’t recommend the website”

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Posted 7 years ago

Hi Lara Thank you for your order. Your tracking details are showing there is an address query with the courier. We have provided them with your contact telephone number so delivery can be made. Kind regards Dermacare

Posted 7 years ago

Hi Thank you for your order . I can see that your order was delivered on the 10/07/2019 within the 2 weeks time frame stated on our website. Orders to Europe can take up to 2 weeks to arrive just depends on the country. Thanks Julie

Posted 7 years ago

“Great service and always have products in stock”

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Posted 7 years ago

“Fantastic products and delivery thank you”

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Posted 7 years ago

“My ordered item was returned to dermacare by the Royal Mail (my own fault ) dermacare was very helpful when I called them and explained , they assured me as soon as they receive my item back they will post it back out to my correct address which they have done and also kept me up to date ....... thank you very much dermacare for your speedy help and great customer service . Regards From linda spicer x”

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Posted 7 years ago

“quick delivery.”

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Posted 7 years ago

“Had some very helpful and encouraging advice regarding products and problem areas. Very much appreciated. Will shop again.”

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Posted 7 years ago

“Quick service.”

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Posted 7 years ago

“Brilliant service!”

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Posted 7 years ago

“Best prices for exclusive products”

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Posted 7 years ago

“I received my order in a week ( I live in Europe). It was well packaged and I am a very happy customer. I will certainly be repurchising in the future.”

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Posted 7 years ago

“Good product range with decent prices. Always someone on the end of the phone if you need them.”

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Posted 7 years ago

“Very quick delivery and long expiry dates on my products.”

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Posted 7 years ago

“Amazing product! Unreal smoothness”

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Posted 7 years ago

“I needed help with an item so I phoned direct and was so happy with the service will definitely order the item now also have recommended the company to other friends who are also ordering.The item was oxygenetix foundation”

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Posted 7 years ago

“Good arrival but unexpected delivery cost”

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Posted 7 years ago

“Timely delivery and the one point to improve would be to let customers know when order is dispatched”

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Posted 7 years ago

“I order Janmarini products. They are good value. Delivery is great and well wrapped!”

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Posted 7 years ago

“While process was very efficient. I will use Dermacare again”

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Posted 7 years ago

Dermacare Direct is rated 4.8 based on 2,046 reviews