Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 1,947 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 1,947 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service - received products within time stated. Website clear and easy to follow.”

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Posted 7 years ago

“I’m very happy with the product and the services”

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Posted 7 years ago

“Product arrived quickly, and it was the only website that stocked what I needed. My only gripe is that it was so ridiculously overpacked (for a non-fragile item) with those evil polystyrene peanuts.”

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Posted 7 years ago

“Gooed service&quality products”

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Posted 7 years ago

“Mela cream works to fade age and sun spots. Cleanser helps to prepare skin for the cream.”

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Posted 7 years ago

“Simply amazing..Zen Med has changed my life. Having suffered with Roseau for last the few years, reading the reviews I felt the product must be to good to be true but it delivers 100%. I am no longer self conscious about red flushing as this is now hardly noticeable. Fantastic customer service from Dermacare Direct, please keep stocking Zen Med.”

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Posted 7 years ago

“I did not receive the product yet”

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Posted 7 years ago

Hi, Your parcel was shipped but unfortunately after tracking with Royal Mail they said it was lost in transit. We resent your order which you received. Thank you for your patience in this matter. Kind regards Julie Customer Service Manager

Posted 7 years ago

“Very fast shipping & delivery! Extremely impressed”

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Posted 7 years ago

“Excellent fast door to door service! Good quality products”

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Posted 7 years ago

“The delivery got late and when I received the product,it was near expiry. Ordered it in June and expiry date is July . Very disappointed!!! .”

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Posted 7 years ago

We are sorry you felt the need to review our service with one star. Your parcel was promptly dispatched from our warehouse and took the usual 2-3 working days for delivery. If you would have contacted us with regards to the near expiry date we could have dealt with this and refunded you straight away. Thank you for bringing this to our attention we have now reported the issue of near expiry date to our suppliers. We have issued a full refund and our sincerest. Kind Regards Julie Customer Care Manager www.dermacaredirect.co.uk

Posted 7 years ago

“I am pleased with my products and they arrived in good time.”

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Posted 7 years ago

“Dermacare Direct provide a fast, reliable service of a good product which use constantly.”

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Posted 7 years ago

“Arrived promptly. Socks are a good fit and very comfortable.”

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Posted 7 years ago

“Brilliant product's and service.Speedy delivery. Many thanks”

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Posted 7 years ago

“Fast delivery and high quality products! Will definitely purchase again!”

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Posted 7 years ago

“Very pleased with service and products. Shall continue using this company.”

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Posted 7 years ago

“good site, found what l was looking for easily. very pleased”

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Posted 7 years ago

“Clear web-site and fast delivery”

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Posted 7 years ago

“Very good service”

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Posted 7 years ago

“Love this site! From the brands they carry, free consultations, and even videos on how to use the products. Oh, and the blog too 😊 great information on skin care all in one location 😊”

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Posted 7 years ago

Dermacare Direct is rated 4.8 based on 1,947 reviews