Dermacare Direct Reviews

Name: Dermacare Direct
Address: Stoughton Grange, Gartree Road, Oadby, Stoughton Grange, Gartree Road, Oadby, Leicestershire
Rating: 4.81

4.8 Rating 2,040 Reviews

96 %

of reviewers recommend Dermacare Direct

4.8

Based on 2,040 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About Dermacare Direct:

Dermacare was established in 2009 to offer professional, personalised skincare advice and a wide range of advanced skincare products to obtain and maintain optimal skin health at home.
Dermacare founder Andrea is a renowned skincare expert with over 25 years experience in the medical skincare industry.

We are official stockists of the industry's leading clinic-based Cosmeceuticals brands, including iS Clinical, SkinCeuticals, Jan Marini, PCA Skin, NeoStrata and many more.

- Our customer service is exceptional and nothing is too much trouble
- Our mission is to educate our customers about their skincare requirements
- We offer free, on-going, expert and unbiased advice to all our clients
- We offer our clients a completely bespoke and customer-focused experience

Visit Website

Phone:

01162514848

Email:

info@dermacaredirect.co.uk

Location:

Stoughton Grange, Gartree Road, Oadby,
Stoughton Grange, Gartree Road, Oadby
Leicestershire
LE2 2FB

Dermacare Direct 5 star review on 17th November 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and great range of products to choose from, ideal for advanced skin care that really works.”

Helpful Report

Posted 8 years ago

“Excellent service, fast delivery.”

Helpful Report

Posted 8 years ago

“great prices and choice of beauty products. I like to check reviews of products & this helped me complete my purchase. They maintained contact on delivery etc of product”

Helpful Report

Posted 8 years ago

“Excellent service and fast delivery”

Helpful Report

Posted 8 years ago

“spoiled for choice, on their website, for great products. Choice is enormous. Chose the ColoreScience Sunforgettable Mineral Sunscreen. Great price, previous reviews helped with product info.”

Helpful Report

Posted 8 years ago

“I am using the Jan Marino face wash, which is brilliant. I have not had any nasty hormonal outbreaks on my skin since I started using this product about 5 months ago..... Amber Ratcliffe”

Helpful Report

Posted 8 years ago

“My order was quick and easy to place and arrived within 3 days”

Helpful Report

Posted 8 years ago

“Fast delivery, wide product range, well packaged parcel. Excellent all round.”

Helpful Report

Posted 8 years ago

“Quick delivery, excellent products, great result! Thanks :)”

Helpful Report

Posted 8 years ago

“I now live out in the country and am delighted to have found this company. Delivery is always prompt and customer service excellent. Great product range, including my favourite, Jan Marini. Thank you dermacare.”

Helpful Report

Posted 8 years ago

“Excellent service. Quick postage. Well packaged. 10/10 every time.”

Helpful Report

Posted 8 years ago

“I bought Jan Marini bioclear cream. Wonderful product. Keeps my rosacea at bay. Always fantastic service with Dermacare. Products arrive quickly and well packaged. A few occasions I've needed to ask for skin care advice. I've always rexcited that quickly too. I wouldn't go anywhere else for my products. And I've referred a few colleagues too. Thanks!”

Helpful Report

Posted 8 years ago

“Rubbish website and very poor and rude customer service. Will not accept returns when the product is unsuitable. I am sorry I ever ordered from them. Never again. I would not even give them 1 *”

Helpful Report

Posted 8 years ago

We are very sorry that you feel unsatisfied with our service. As previously stated, we can assure you that your product is the correct colour, and we hope that our distributor will also be able to confirm this with you after sending you their contact details. We apologise for not being able to refund you, but as it states in our Returns Policy, we cannot refund any product that has been opened or used. Here is a link which shows a review of your product as well as its consistency and colour: http://prettifulblog.com/skincare-benefits-of-vitamin-c/ We hope this information has been helpful to you.

Posted 8 years ago

“A faulty product was immediately replaced - excellent customer relations.”

Helpful Report

Posted 8 years ago

“I love the range and quality of the products offered. Most of all when I received the wrong item the customer services operator was very helpful indeed which was great and the issue was dealt with swiftly you can't say that about many companies these days.”

Helpful Report

Posted 8 years ago

“Quick delivery and excellent communication via email”

Helpful Report

Posted 8 years ago

“Great website, excellent products and fast delivery !!”

Helpful Report

Posted 8 years ago

“Managed to find my favourite cleanser at amazing price and the product was delivered very quickly! Will be ordering from here again in the future!”

Helpful Report

Posted 8 years ago

“I found the site informative and easy to use. The product was exactly as described and arrived promptly.”

Helpful Report

Posted 8 years ago

“I have found Dermacare to be quick and efficient over the years and the product's are very high quality. I buy the zenmed moisturiser and would not buy from anywhere else. Any comments left are responded to immediately very very good customer service Thank you x”

Helpful Report

Posted 8 years ago

Dermacare Direct is rated 4.8 based on 2,040 reviews