Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.95

5.0 Rating 822 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 822 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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134

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been recommended to Delcor by a friend, our Carlton sofa and Tableau footstool arrived this week. To say we are happy is an understatement - finally we can once again sit in our lounge in comfort! From the moment we walked into the Kings Rd shop, Jenny was a pleasure to deal with; never rushing us, but helping us to decide on the style of sofa and footstool as well as giving us sofa fabric suggestions. A few weeks after placing the order, Delcor advised us of a manufacturing problem with the material we had chosen. Once again we needed Jenny's help - she found fabrics similar to our original choice and had samples sent. Our new fabric turned out to be slightly more expensive than the original, but Jenny ensured that the price was honoured. Thank you Jenny and Ben at Kings Rd. the delivery drivers who were also brilliant and Delcor in general - we will have no hesitation in recommending Delcor.”

Helpful Report

Posted 2 years ago

Thank you so much, for taking the time to tell us about your Delcor experience. Our reviews are important to us, so it's lovely to hear such praise, from a much-valued customer. Your kind words will be forwarded to all concerned. Your sofa and footstool look great!

Posted 2 years ago

“Absolutely delighted with our new velvet corner unit settee and the individual chair covered in a Jane Churchill fabric. They really fit in well with the rest of our decor. We were given expert help with lots of time for us to browse all the fabric books before we made our choice. Delcor contacted different suppliers to have swatches sent to our house so that we could make our final choices. They completed the job before the stated expected date. They delivery men were very careful and extremely polite. The furniture arrived fully covered in plastic and the legs and furniture saver pads were put on by them before they put them into place. Couldn't be happier. Everyone loves it with lots of admiration from guests. Definitely worth the extra price. No comparison in quality to other sofa makes as it is so comfortable to sit on! The grandkids have been banned!!”

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Posted 2 years ago

Wow, what a fantastic review! We can't thank you enough for your lovely comments. Our whole Delcor team strive to go above and beyond, for our customers, so it means a lot to hear such feedback. It's great to see your photos, too. Your furniture looks beautiful,in it's new home!

Posted 2 years ago

“I just love our new sofa. It's incredibly comfortable and looks amazing. The choice of fabrics is staggering, staff are attentive and helpful, making the purchase a very pleasant experience.”

Helpful Report

Posted 2 years ago

We pride ourselves on the craftsmanship of our furniture, backed up by our excellent customer service, so it means a lot to hear such fantastic feedback. Your comments will be forwarded to all concerned. Thank you for taking the time, to tell us about your Delcor journey.

Posted 2 years ago

“Bought two lofa sofas and matching armchair 30 years ago and finally replaced with same again except for the fabric. Obviously we love them to go with Delcor again. The quality is incredible, the service is first rate!”

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Posted 2 years ago

Thank you very much for your wonderful feedback! We're passionate about what we do, so it's lovely to hear such praise, from a long-standing Delcor customer.

Posted 2 years ago

“A return customer, we are always made most welcome and staff very helpful regards our mattress purchase. Purchased a second sofa arrangement few years ago and quality still as good, looks brand new. Good quality furniture, you may feel you pay more but in the end this handmade furniture lasts- well worth the investment.”

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Posted 2 years ago

Thank you so much for taking the time to tell us about your Delcor experience. Our reviews are important to us, so it means a lot to hear such positive feedback, from a much-valued customer. Thank you for continuing to choose Delcor!

Posted 2 years ago

“Brilliant service in Seaton deleval showroom good delivery and guys brilliant Very pleased with suite”

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Posted 2 years ago

Thank you very much for taking the time to leave us your review. We're so pleased to hear such lovely feedback. Thank you for choosing Delcor.

Posted 2 years ago

“Knowledgable friendly staff, quality products, great choice of materials and colours. We are delighted with our purchase and would recommend Delcor to anyone. The sofa and chairs and very well made and comfortable and receive praise from all of our visitors. The delivery guys are very friendly and efficient.”

Helpful Report

Posted 2 years ago

Many thanks for taking the time to tell us about your Delcor experience. Our reviews are important to us, so it's lovely to hear such positive feedback, from a much-valued customer. Your comments will be forwarded to all concerned.

Posted 2 years ago

“We used the Delcor personalised refurbishment service for the sofa we bought almost ten years ago. The service from order, through collection and delivery, along with quality of workmanship was excellent. The delivery crew, Gavin and Matty, deserve a special mention for their professionalism and good cheer”

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Posted 2 years ago

Thank you very much, for taking the time to leave us your review. Your feedback is so important to us, so it means a lot to hear such praise. Your kind words will be forwarded to all concerned.

Posted 2 years ago

“Excellent communication between Northumberland and Devon, all practical arrangements smooth, chose fabric from small samples so some imagination required but when my refurbished 30 year old sofa returned it exceeded all my expectations. Enjoyed listening to the northern voices as I hail from Northumberland myself. Would recommend to anyone. Gill Gray”

Helpful Report

Posted 2 years ago

Thank you very much for leaving us your review. It's lovely to hear such positive feedback, from a much-valued customer. We're so pleased to have exceeded your expectations and wish you many more years of comfort, with your newly refurbished sofa!

Posted 2 years ago

“Wonderful service from Julie the manager at Seaton Delaval. Very pleasant manner and very knowledgeable. Delivery was quick and very personable delivery staff who confirmed time in advance and were very respectful. Would highly recommend and the sofas are incredibly well made and comfortable.”

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Posted 2 years ago

What a fantastic review! We're so passionate about what we do, at Delcor, so it means a lot to hear such lovely feedback. Your kind words will be forwarded to all concerned. Your sofas look amazing!

Posted 2 years ago

“Within time frame stated and delivered with no problems. Happy with end product, very comfortable”

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Posted 2 years ago

Thank you very much for your 5 star review. It's always lovely to hear feedback, from our much-valued customers. We wish you many years of comfort, with your new Delcor furniture.

Posted 2 years ago

“We are very pleased with both the product and service that we have received throughout from Delcor; from the moment we walked into their shop in Chelsea to the delivery team the service was faultless. We love our 2 new sofas which are very comfortable and look fabulous in our drawing room.”

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Posted 2 years ago

Thank you so much, for taking the time to tell us about your Delcor experience. Our reviews are so important to us and to have such positive feedback is wonderful to hear. Thank you for choosing Delcor!

Posted 2 years ago

“Thanks Delcor, my 25year old pair of Lofa Sofas are as good as new now. I'd ordered a set of replacement seat (pads/cushions)for one sofa last year, I was so delighted that I replaced the other set. They fit perfectly, and the delivery drivers couldn't have been more pleasant.”

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Posted 2 years ago

Thank you so much, for taking the time to leave us your review. One of the things which makes us unique, is being able to offer our customers replacement cushion interiors, which is a great way to revive your existing Delcor furniture. We're so pleased to hear your feedback and your comments will be forwarded to all concerned.

Posted 2 years ago

“We visited the Kings Road store today to order a refurbishment of a sofa bed and order a new chair. We travelled from the South Coast by train, specifically to go to Delcor because of past great service in the last 30 years. I was not disappointed. Ben helped several times when I phoned with questions and Jenny, in the showroom, could not have done more to help me choose. Quality furniture that lasts and equally important quality staff that assist. Delcor continue to excel.”

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Posted 2 years ago

A massive thank you, for your 5 star review. We pride ourselves on the quality of our product, backed up with excellent customer service, so it's lovely to hear such wonderful feedback about your showroom experience. We look forward to delivering your newly refurbished sofa bed and new chair!

Posted 2 years ago

“I've had sofas from Delcor before and they never disappoint with their excellent quality and much appreciated customer service (including the gentlemen who delivered).”

Helpful Report

Posted 2 years ago

Our reviews are so important to us, so it means a lot to hear such positive feedback. Thank you very much, for taking the time to tell us about your Delcor experience.

Posted 2 years ago

“Friendly and helpful staff in the showroom. Very accommodating on the delivery date. Delighted with my 2 sofas. Delivery men are most helpful. A definite winner for me.”

Helpful Report

Posted 2 years ago

Thank you very much for taking the time to leave us your review. Your feedback is so important to us, so it means a lot to hear such lovely comments. Thank you for choosing Delcor!

Posted 2 years ago

“This is the second time I have purchased a sofa from delcor I now realise why have I ever bought from anyone else. The sofa and chair we ordered or perfect. The craftsmanship and quality of the products are amazing.”

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Posted 2 years ago

Thank you very much, for your 5 star review. We take such pride in our craftsmanship, so it's wonderful to hear such lovely feedback. Your new furniture looks fantastic!

Posted 2 years ago

“We're delighted with our purchase from Delcor The product is first class with service to match Claire & John Swanson”

Helpful Report

Posted 2 years ago

Thank you so much, for taking the time to leave us your review. It means a lot, to hear such positive feedback, from a much-valued customer. Thank you for choosing Delcor.

Posted 2 years ago

“Kings Rd staff - Jenny & Ben - could not be more helpful and pleasant to deal with. The setee i ordered was out of the ordinary but they went out of their way to help and the factory manufacture went very smoothly too - super service thanks.”

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Posted 2 years ago

Thank you very much for taking the time to leave us your review. It means a lot to hear such praise, from a much-valued customer. Your kind words will be forwarded to all concerned.

Posted 2 years ago

“Brilliant service and experience. Very friendly and efficient. The staff couldn't have been more helpful. Sofa looks lovely”

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Posted 2 years ago

Thank you so much for your 5 star review. We're passionate about what we do, so it means a lot to hear such fantastic feedback, from a much-valued customer. Thank you for choosing Delcor!

Posted 2 years ago

Delcor is rated 5.0 based on 822 reviews