Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 797 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 797 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

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Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a repeat customer of Delcor. We purchased our first lofa sofa over 30years ago, followed quickly by a matching armchair. It is this chair that we have just had refurbished and re covered, and once again, it looks and feels as good as new! I am so happy that we have companies like Delcor in the UK who are crafting beautiful and timeless furniture and are a pleasure to deal with, from the staff on the telephones to the delivery guys, we have had nothing but good experiences. A great British Company!”

Helpful Report

Posted 6 years ago

Hi Mrs Bugler Wow - thank you so much for such a fantastic review! We have so many loyal customers (such as yourself) who return time & time again - it is very heart warming and is testament itself that we take great pride in what we do. Its important to tick all of the boxes in this business and we try our utmost to deliver just that. Thank you so much for taking the time to give such an informative and complimentary review! Very best wishes Rick Petini Managing Director

Posted 6 years ago

“We cannot fault the excellent service we received ,from choosing our sofas to the delivery. We were very much delayed in getting into our new house, but Delcor stored our sofas and some re-covered furniture free of charge until we were ready for them. We would certainly choose Delcor again without hesitation.”

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Posted 6 years ago

Hi Thank you for the excellent review. We want all of our customers to enjoy their Delcor experience and (as you rightly state) every aspect is important from the point of purchase right through to the moment of delivery. I am so pleased that your journey with us was so successful! Best wishes Rick Petini Managing Director

Posted 6 years ago

“Delighted with the quality of furniture, the friendly service with no hard sell, we were allowed to browse without pressure. The delivery staff were excellent.”

Helpful Report

Posted 6 years ago

Hi Your very kind words will be passed onto all staff concerned. Thank you so much for awarding us 5 stars! Best wishes Rick Petini Managing Director

Posted 6 years ago

“Very satisfied with the service and quality”

Helpful Report

Posted 6 years ago

Hi Mr & Mrs Buckham Many thanks for dropping us a line to review our company. The 5 stars are really appreciated and we are thrilled to have another happy customer! Best wishes Rick Petini Managing Director

Posted 6 years ago

“High quality finish and service. Very friendly staff and great service.”

Helpful Report

Posted 6 years ago

Hi Mr Brent Thank you for the 5 star review. I am delighted that we met all of your expectations and that you enjoyed your Delcor experience. Very best wishes Rick Petini Managing Director

Posted 6 years ago

“We have purchased three suites from Delcor over the years and thay have all been outstanding in terms of quality and design. Laterly we have had two of them re-upholstered by Delcor and the service has been very efficient and our suites were returned as new. We could not praise them highly”

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Posted 6 years ago

Hi Thank you so much for leaving such a great review and for being loyal returning customers. Its a great feeling to know that (after all these years) we are still making our customers happy and fulfilling their expectations. Many thanks & best wishes Rick Petini Managing Director

Posted 6 years ago

“This was the second time we have had our 3-piece suite restored. As usual impeccable service and workmanship. We cannot fault your company.”

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Posted 6 years ago

Hi What a lovely review! Thank you so much. "Impeccable service and workmanship" is exactly what we strive for and I am so pleased we were able to deliver just that. Very best wishes Rick Petini Managing Director

Posted 6 years ago

“Such a wide range to choose from The end product is really well made and beautifully upholstered Even the delivery team take equal care to place your new furniture in your home. An excellent service from start to finish.”

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Posted 6 years ago

Hi I want to thank you very much for leaving such a great review. It is music to my hears when I hear customers confirm that they have received an excellent service "from start to finish" Many thanks & best wishes Rick Petini Managing Director

Posted 6 years ago

“Excellent service, and good quality workmanship. we have a happy client!”

Helpful Report

Posted 6 years ago

Hi Thank you for leaving us a lovely review. We do try our very best to "tick all the boxes" and I am delighted that you are another happy customer of ours! Very best wishes Rick Petini Managing Director

Posted 6 years ago

“I purchased a Jumbo Loafer Sofa from Delcor 20 years ago, we recently bought the same thing again only two sofas, they are as lovely as they ever were, fantastic product, well made and look superb. my old one is now in the lounge of my oldest son's new house and still going strong.”

Helpful Report

Posted 6 years ago

Hi Thank you so much for your 5 star review! I am so pleased to hear that your new sofas match the expectations of your original from 20 years ago - in both quality and appearance. Wishing you many more years of comfort! Best wishes Rick Petini Managing Director

Posted 6 years ago

“This is our third sofa from Delcor, 2 new and this latest re-upholster. The customer service and attention to detail is second to none. The staff are friendly, knowledgeable and offer good advice. Would highly recommend.”

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Posted 6 years ago

Hi Many thanks for leaving us such a lovely review! I am thrilled that you are so delighted with your Delcor experience. I think recommendations speak great volumes and I thank you for "singing our praises"! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 6 years ago

“Our original 2 & 3 seater sofas have lasted so well that when the time came to change them the obvious answer was to ask Delcor to reupholster them. The was a wide choice of fabrics and we took the opportunity to change the style of feet and cushion backs to something a bit more contemporary. We are very pleased with the finished articles and looking forward to another 12 years of comfort.”

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Posted 6 years ago

Hi Mrs & Mrs Woodward Thank you for taking the time to leave us a review. Our refurbishment service remains highly popular and is a great economical way to give your old sofa or chair a brand new look whilst still retaining the same great shape & style. I too wish you many more years of comfort with your Delcor sofas. Best wishes Rick Petini MANAGING DIRECTOR

Posted 6 years ago

“Absolutely love our brand new 'old suite' had our 20 year old Delcor suite re-upholstered and it is a brand new suite, thrilled with it. Service was second to none. Would highly recommend”

Delcor 5 star review on 11th August 2018

Helpful Report

Posted 6 years ago

Hi Mr & Mrs Bradford Thank you for the lovely review and also for supplying a photo of the finished piece. Its always a pleasure to see the final product in place in a customers home. Its also music to my ears to hear such great feedback on the service you received! Very best wishes Rick Petini MANAGING DIRECTOR

Posted 6 years ago

“Expert personal service. Attention to detail and a quality feel to everything they do.”

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Posted 6 years ago

Hi Thank you very much for leaving us a 5 star review. Our sales teams pride themselves on guiding each customer through the selection process, advising the very best options to suit each individual customers requirements. I'm delighted that you are pleased with the service you received. Best wishes Rick Petini MANAGING DIRECTOR

Posted 6 years ago

“So pleased with my sofas, footstool, bed and bench! They look wonderful. Thank you so much, especially to Chris for all of his advice and guidance when making my design decisions. Hazel”

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Posted 6 years ago

Hi Mrs Renwick Thank you so much for the brilliant 5 star review! I'm so pleased that you are happy with ALL of your purchases with Delcor! Your kind comments will certainly be passed onto Chris in our showroom! Best wishes Rick Petini MANAGING DIRECTOR

Posted 6 years ago

“Very helpful staff and a huge selection of chairs and fabrics available to choose from in their pleasant showrooms. We would definitely recommend!”

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Posted 6 years ago

Hi Mr & Mrs Whitehall Thank you so much for the 5 star review and for sending us a photo of your new chair in place in your home - it looks fabulous! The accompanying bolster cushion is a lovely added touch. I'm delighted that you are so pleased with your purchase. Best wishes Rick Petini MANAGING DIRECTOR

Posted 6 years ago

“Exceptional service and outstanding quality as always. They say you get what you pay for, and with Decor this is very much the case. The very finest of the fine. Superb.”

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Posted 6 years ago

Hi Mr MacEwan Thank you so much for leaving us such a fabulous 5* company review. We do pride ourselves on our exceptional quality and customer service and I could not be happier to hear that we have "ticked all the boxes" in fulfilling your valued order. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 6 years ago

“Excellent customer service, very patient while we took a few weeks to decide on fabric, happy to order samples as required. Pleasant process.”

Helpful Report

Posted 6 years ago

Hi Thank you for the great review. We encourage our customers to take their time and not rush the selection process. When you are investing in the best you certainly want every aspect to be 100% perfect - and so do we! I'm delighted that your Delcor experience was enjoyable. Best wishes Rick Petini MANAGING DIRECTOR

Posted 6 years ago

“The staff were very helpful from start to finish, from selection of material to collection and delivery. Everything was as described, we were contacted within the right number of weeks, the collection chaps arrived on the day and time they said they would and after four weeks our sofa returned in the same manner. The sofa looks and feels brand new. Lovely.”

Helpful Report

Posted 6 years ago

Hi I am delighted to hear that your Delcor experience has been a positive one from start to finish and that the level of service provided by all departments met your expectations! Thank you so much for the 5 star review! Best wishes Rick Petini MANAGING DIRECTOR

Posted 6 years ago

“Delcor was recommended to us by our neighbours. They spoke of excellent service and high quality products. This was certainly true. The service we received was indeed excellent, particularly from Julie who understood our needs, was very knowledgeable about all the furniture and had endless patience with us when we could not decide on a colour! Julie arranged for a number of fabric samples to be sent, including a large one which was very useful. We did not feel under any pressure to make a quick decision. In fact we were encouraged to take our time. Having made our choice, we are absolutely delighted with our suite. It has been much admired and I would definitely recommend this company to anyone else.”

Helpful Report

Posted 6 years ago

Dear Mr & Mrs Raper What a fantastic review ~ it was certainly a joy to read! We strive to encourage customers to not rush the process as we want every customer to be over the moon with their final selection. This is not only style & shape but fabric/leather covering, finishes & final touches. You kind praise will be passed onto Julie who will be thrilled to have earned a personal mention. Thank you for the taking the time to leave such a lovely & informative review. Very best wishes Rick Petini MANAGING DIRECTOR

Posted 6 years ago

Delcor is rated 5.0 based on 797 reviews