Delcor Reviews

Name: Delcor
Address: Delcor house, Double Row, 13 Headlands Business Park, Northumberland
Rating: 4.96

5.0 Rating 797 Reviews

99 %

of reviewers recommend Delcor

5.0

Based on 797 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Over A Month
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Delcor:

Delcor fly the flag for British craftsmanship with made-to-measure sofas and chairs.

Our furniture is made to last a lifetime: we happily apply a 50 year guarantee all our solid birch frames. While the fabric is totally up to you, with over 10,000 of the best designer fabrics and leathers from around the world to choose from. We offer delivery to your home direct from the workshop, and we'll assemble your sofa on site in the event of any access problems.

Visit us at one of our four stunning destination showrooms around the country and talk to our Designers about creating an original Delcor piece for your home. Find us in Fulham, Cheshire, Seaton Delaval or Stamford, or call us on 0191 237 1303 for help and advice.

Write Your review

Tell us how Delcor made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Delcor 5 star review on 27th November 2024

131

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having seen your advert in a magazine, we looked at the website and travelled quite a distance to visit your Seaton Delaval showroom - it was well worth the visit! The sales staff were exceptional and the quality and craftsmanship of the sofas was excellent. The whole buying process has been a real pleasure. A First Class product and great customer service!”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Horn Thank you for your most complimentary review and award of 5* based on your overall experience selecting and placing your order for upholstered sofas here in our Seaton Delaval Store. It is most satisfying to hear you talk about the exceptional quality and craftsmanship of our finished product and that the whole Delcor buying process as being a real pleasure. I am extremely proud of the quality of our product and the consistantly high level of Customer Service provided by my staff. A most fabulous review for which I thank you most sincerely. Thank you again and kind regards Rick Petini Managing Director Delcor Limited.

Posted 8 years ago

“Very helpful and professional. A great choice of styles and fabrics and the ability to let the customer design their own furniture. Would not hesitate to recommend.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Sim Thank you for your most informative review and reward of 5* following delivery of your Delcor upholstered sofas. We do have hundreds of fabrics available and my staff are there to offer any advice and put forward ideas to assist you in designing furniture to suit your personal requirements in any way they can. I am delighted you experienced a professional level of Customer Service and that you would happily recommend us. I trust you will enjoy many years of comfort on your Delcor furniture and please do not hesitate to come back to us should you have any further requirements. Thank you again and kind regards Rick Petini Managing Director Delcor Limited

Posted 8 years ago

“Delighted with my new sofa.....well worth the wait and the money! Customer service great and I wish all deliveries were as on time and hassle free. Now saving for an armchair!”

Helpful Report

Posted 8 years ago

Dear Delcor Customer Thank you for your fabulous review and award of 5* following delivery of your upholstered sofas. I am thrilled to learn you are delighted with the overall quality of your sofas and value for money and that your overall shopping experience with Delcor has been a hassle free one. We look forward to seeing you back in our Stamford store when you're ready for an accompanying chair to compliment your sofa. Thank you again for taking time to complete your review, very much appreciated. Kind regards Rick Petini Managing Director Delcor Limited

Posted 8 years ago

“My once in a lifetime sofa! I ordered my Edwardian Sofa to go with a number of Canadian late 19th century antiques that I inherited from my late mother and aunt. The sofa with its wonderful Sanderson Rose fabric fits perfectly with the rest of my furniture and my lounge is just beautiful. The service I received both from the staff at the showroom in Chelsea and the payment and delivery staff, was outstanding. The delivery was prompt, courteous and helpful. I also on advice from the staff in Chelsea ordered a footstool that matches one of my chairs and brings out the red in the Roses in the fabric. Many many thanks I could not be more delighted.”

Helpful Report

Posted 8 years ago

Dear Professor Breau and believe you me I could not be more delighted with your fabulously informative review and award of 5*. I am so very pleased we have managed to fulfill your expectations and more, with the level of personal service you experienced in the store on Kings Road, London and our finished upholstered product which I am thrilled to learn is your 'once in a lifetime sofa'. A truly 5* review for which I thank you and I know that my Staff in Kings Road will be most satisfied to read this review too. Most kind regards to you Rick Petini Managing Director Delcor Limited

Posted 8 years ago

“Great product!”

Helpful Report

Posted 8 years ago

Dear Mr Campbell Thank you for your reward of 5* and your short but informative review following delivery of you upholstered sofa. Should you have any further requirements please do not hesitate to come back to us. Trusting you enjoy many years of comfort on your Delcor upholstered sofa Thank you and kind regards Rick Petini Managing Director Delcor Limited

Posted 8 years ago

“Having looked everywhere for months, Delcor gave us the options and choice we wanted. And actually by taking the time to understand us Julie helped us pick the perfect sofa in a style that we may not have initially considered. we love it!”

Helpful Report

Posted 8 years ago

Dear Mr Brownley Thank you so much for completing the review and your award of 5* following delivery of your Sofa and footstool. Julie will be delighted to learn she has a personal mention and that her product knowledge, patience and keen eye for detail has been acknowledged and appreciated. I thank you again for your most informative review and should you have any further requirements please do not hesitate to come back to us. Thank you and kind regards Rick Petini Managing Director Delcor Limited

Posted 8 years ago

“Everything they said they would do, they did. All staff and collection/delivery men were very polite and helpful.”

Helpful Report

Posted 8 years ago

Good afternoon Mr & Mrs Smith Thank you for taking time to complete this review and award us 5* following delivery of your recovered sofa and chairs. I am pleased we managed to fulfill your recover order to your complete satisfaction and within the time scales quoted. I am sure you will agree that I have an extremely efficient and experienced team of staff around me, from the Showroom Consultants right through to the Delivery Team and it is always reassuring to have this confirmed time and again in these reviews. I trust you will enjoy many more years with your Delcor reupholstered furniture and should you require anything further, please do not hesitate to come back to us. Kind regards Rick Petini Managing Director Delcor Limited

Posted 8 years ago

“Having found Delcor in a magazine and at the time looking for 2 good size sofas of good quality we decided to visit the showroom at Stamford. We were made very welcome and were left to view without the pushy sales routine you get in the big retail outlets. The quality of Delcor's products are outstanding and when we asked for help and advice the staff were there to answer all our questions. Nothing was too much trouble and we ordered our sofas which we have now received and are highly delighted with the comfort, style and most of all the outstanding quality. We have highly recommended Delcor to friends and family. Thank you to Nick and Catherine for all your help and advice over our purchase. Best wishes from the Tate family.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Tate Thank you for much for awarding 5* and your super review following delivery of your sofas and footstool. I am thrilled your Delcor experience was first rate from start to finish and that you will have no hesitation in recommending us to family and friends. I am not an advocate in the hard sell approach, preferring Customers to take their time in making those all important decisions at their leisure. Thank you again for your most informative review and I trust you will enjoy man years sitting comfortably on your Delcor upholstered furniture. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Very good choice of materials and the recovering of my settees are excellent . First class workmanship . Thankyou .”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Seery Thank you for your kind review and your award of 5* following delivery of your recovered sofas. I see you've gone from loose covers to fixed covers on your sofas and I'm pleased to learn you are happy with the transformation and 'first class workmanship'. Should you require anything further please do not hesitate to come back to us. Thank you again for your review and I trust you will enjoy many more years of comfort with your Delcor upholstered sofas. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“There was a very wide selection of fabrics available to choose from and we found the staff very helpful in guiding us through them. We were delighted by the end result and felt that it represented good value for money. Would recommend Delcor as offering excellent service and quality at a reasonableprice.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs McRichie Thank you for taking time to complete your most informative review and your award of 5* following delivery of your recovered sofa, chairs and footstools. I am pleased to learn you are delighted with the 'finished product' and it is always reassuring when Customers also praise my staff, from the people in Sales right through to the Delivery crew. It really does help to boost staff morale I appreciate you recommending Delcor's quality, service and value for money and should you require anything further, please do not hesitate to come back to us. Thank you most sincerely kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Everything was perfect”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Oppenheimer Thank you for awarding 5* following delivery of your upholstered sofa. Should you have any further requirements please do not hesitate to come back to us. Thank you again and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“The quality of the product is excellant. We have had 5 settees in 43 years and none of them were worn and we passed them on to friends and relatives. We are sure this one will add another 8-10 years to the figure above. We don't look anywhere else. The have staff with expert knowledge and courtesy. Can't fault them.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Hankin A top review and award of 5* for which I thank you most sincerely. You have praised both our product and my staff and the fact you have passed your previous sofas on to friends and family and come back to us time and time again is recommendation in itself. Looking forward to seeing you in another 8-10 years and if you have any requirements in the meantime please do not hesitate to come back a bit sooner. Thank you most sincerely kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Delcors helpful sales staff made our online ordering experience hassle free.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Holyoake Thank you for your review and award of 5* following delivery of your Loose Covers. When visiting a showroom is not an option due to one reason or another, then it is possible to order over the telephone, as you did yourself. Once we have an idea of your requirements we can arrange to send out fabric samples and work around the various furniture models and sizes and optional interiors that best suit your personal circumstances. I am pleased to learn your online shopping experience was hassle free and I thank you again for your informative review. Please do not hesitate to come back to us should you have any further requirements. Kind regards Rick Petini, Managing Director Delcor Limited.

Posted 8 years ago

“They were very helpful in helping us to decide on fabrics and colour”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Plumb Thank you for your review and award of 5* following delivery of your Delcor upholstered sofas. I am pleased my staff were helpful in assisting you decide on fabrics and colour and also in finalising the required modification to the height of the back cushions to one of your two sofas. Again I thank you for your kind review and should you require anything further then please do not hesitate to come back to us. Kind regards Rick Petini Managing Director Delcor Limited

Posted 8 years ago

“Having earlier this year bought two superb sofas from Delcor we just had to go back for a footstool and some feature additional cushions. These extras really complement the furniture and are just fabulous. Once again we received great service and obtained high quality goods for good value. Our new furniture attracts very favourable comments and, hopefully, our hearty recommendations will generate more business. For the second time from us this year - thank you and well done!”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Barnes Thank you most sincerely for your award of 5* and your glowing review .. .. there isnt much I can add to that, you appear to have covered absolutely everything. It is always most reassuring when Customers take time out of their busy schedules to complete these reviews complimenting the quality and workmanship of their upholstered furniture as well as the level of Customer Service they experienced from their walking into the Showroom, to the actual delivery into their homes. Again I thank you for your most informative review and I wish you many years of comfort with your Delcor upholstered furniture. Kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“From the first conversation right through to the delivery of my furniture the service was excellent. The knowledge of and passion for the furniture Delcor produces comes through at every stage. I would have no hesitation recommending Delcor.”

Helpful Report

Posted 8 years ago

Dear Mrs Agar Thank you for your award of 5* and your fabulous review following delivery of your Delcor upholstered Sofa. I am delighted to learn my experienced and knowledgeable staff ensured your Delcor experience was pleasurable and pain free from start to finish and I am also thrilled you would have no hesitation whatsoever in recommending Delcor. Should you have any further requirements please do not hesitate to come back to us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“Quick and efficient service. Pleasant shopping experience”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Young Thank you for completing the review and awarding 5* following delivery of your Delcor sofa. I am delighted to learn you experienced a quick and efficient and that the overall experience was a pleasant one for you. I wish you many years of comfort with your Delcor upholstered sofa and should you have any further requirements please do not hesitate to contact us. Thank you and kind regards Rick Petini, Managing Director Delcor Limited

Posted 8 years ago

“I was offered plenty of choice of fabrics, with guidance from Caroline as to which were most suitable, including feet etc.. The chair looks very attractive, is well made, comfortable, and I hope it will be an heirloom.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Williams Thank you for your review and award of 5* following delivery of your Delcor upholstered chair which I understand looks very attractive 'in situ' I am delighted to hear that Kathleen in the Stamford Store was able to guide you through the process from start to finish and like you, I trust the chair will in time become a family heirloom. Please do not hesitate to come back to us should you require anything further. Thank you again Kind regards Lynne

Posted 8 years ago

“We ordered a large bespoke footstool from Delcor. The finished product was stunning. The craftsmanship was of the highest quality. All the staff from start to finish were engaging and professional. We highly recommend them.”

Helpful Report

Posted 8 years ago

Dear Mr & Mrs Kelso Thank you for your most complimentary review and award of 5* following delivery of your bespoke footstool. I am delighted to learn you are thrilled with the quality and finish of your truly bespoke footstool and also the level of Customer Service you experienced from start to finish. Should you require anything further please do not hesitate to come back to us. Thank you and kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

“They take the time to listen and then present options, including samples sent to your home. They are happy to take as much time as necessary to ensure the order is exactly right, down to the colour of the feet and the composition of the cushion filler and don't pressure you into ordering on the first visit, confident that their quality is good enough to bring you back.”

Helpful Report

Posted 8 years ago

Dear Ms Armstrong Thank you for your very informative review and award of 5* following delivery of your Delor sofa. I am not a fan of the 'hard sell' approach preferring Customers to feel relaxed and at ease and to take their time making those all important decisions and choices, so I am pleased to learn you enjoyed your shopping experience with us. Should you hae any further requirements at all please do not hesitate to come back to us. Thank you again and kind regards Rick Petini Managing Director, Delcor Limited

Posted 8 years ago

Delcor is rated 5.0 based on 797 reviews