Decorative Aggregates Reviews

Name: Decorative Aggregates
Address: Arbor Low WorksYoulgrave, Bakewell
Rating: 4.78

4.8 Rating 19,600 Reviews

95 %

of reviewers recommend Decorative Aggregates

Company Reviews

Metrics

Info

4.8

Based on 19,600 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Decorative Aggregates:

Decorative Aggregates offers a wide range of high-quality products for all your requirements, delivered nationwide. Take a look at our full range of products and get ideas from our inspiration pages.

Visit Website

Phone:

01629636500

Email:

enquiries@derbyaggs.com

Location:

Arbor Low WorksYoulgrave
Bakewell
DE45 1JS

Decorative Aggregates 5 star review on 22nd May 2025

788

Anonymous

Anonymous // 01/01/2019

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“Quick delivery and good service”

Helpful Report

Posted 7 months ago

“Superb communication - kept informed of progress of delivery at all stages. Our order arrived in time slot as advised. Driver excellent - very helpful and put delivery exactly where we needed it. Would use again and recommend.”

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Posted 7 months ago

“Beautiful white stones. Delivery on time”

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Posted 7 months ago

“Great service and on time delivery! Would recommend and use again”

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Posted 7 months ago

“Easy to use webshop and ordering process. Good comms and a very polite and helpful driver. Great service.”

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Posted 7 months ago

“The gentleman was lovely who delivered the stones he delivered as far up to the gate us possible”

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Posted 7 months ago

“Failed to supply products ordered, initially blamed carriers, then made promises which again were not kept. Failed to fully refund money, so far only received part of the money. Company appears to be completely incompetent and incapable of fulfilling orders.”

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Posted 7 months ago

“10% f the bag was dust….pathetic services and a joke after sale customer service”

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Posted 7 months ago

“As described. Prompt despatch. Helpful delivery driver.”

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Posted 7 months ago

“Extremely pleased with service and product. Delivery was exactly as promised. Would highly recommend this company could not fault”

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Posted 7 months ago

“Perfect product and delivery was spot on”

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Posted 7 months ago

“Got exactly what I needed. Excellent service and product.”

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Posted 7 months ago

“Great company and out delivery driver was amazing”

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Posted 7 months ago

“Delivery fab and as requested. Driver very amenable and the product was brilliant.”

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Posted 7 months ago

“efficient service, good product”

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Posted 7 months ago

“I've bought from decorative aggregates a number of times now. Always quality products and costs including delivery are always reasonable The big advantage I've found is that delivery is palleted and with a motorised pallet truck the driver can drop bulk bags up the drive so parking out cars isn't affected and bags can be unloaded at leisure. Good choices, easy to order, helpful polite and quick delivery means I will keep coming back to use this company. Recommended”

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Posted 7 months ago

“Well pleased with the product and delivery.will certainly recommend your company”

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Posted 7 months ago

“Using their website was all you would expect ora competent online business. After that everything went wrong. I cannot comment on the quality of product as it did not arrive on the Thursday I had booked. I tried to phone and complain at 16-45 on the Friday but the phone rang out 3 times, then it was after 17-00 and too late. On Monday I called again, the phone rang out again. My second attempt was eventually answered and the lady who answered said it would be delivered between 2 and 4pm that day. It wasn't! A third attempt several days later also failed but the driver of the delivery lorry did call to say he couldn't get his vehicle anywhere near my house. I assumed then that the delivery was subcontracted. Again contacting decorative aggregates they agreed a refund. We'll see if that arrives. I will never recommend them,but would advise to look elsewhere.”

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Posted 7 months ago

“Easy to order and left delivery exactly where we asked.....10 out off 10..”

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Posted 7 months ago

“Gravel as described and as ordered delivery was on time and driver left the load exactly as requested”

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Posted 7 months ago

Decorative Aggregates is rated 4.8 based on 19,600 reviews