Decorative Aggregates Reviews

4.8 Rating 18,114 Reviews
95 %
of reviewers recommend Decorative Aggregates
4.8
Based on 18,114 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Decorative Aggregates Reviews

About Decorative Aggregates:

Decorative Aggregates offers a wide range of high-quality products for all your requirements, delivered nationwide. Take a look at our full range of products and get ideas from our inspiration pages.

Visit Website

Phone:

01629636500

Email:

enquiries@derbyaggs.com

Location:

Arbor Low WorksYoulgrave
Bakewell
DE45 1JS

Very good product. Ordering clear and easy to use. Missed five stars because driver did not call one hour beforehand (only on 1st delivery-he did call ahead of time on subsequent delivery).
Helpful Report
Posted 1 day ago
Good customer service.
Helpful Report
Posted 1 day ago
The decorative white pebbles that i ordered were good quality, as advertised, and they arrived on time. I am very pleased with my purchase, but the driver did not call me in advance of the delivery, or knock on my door/ring bell. Poor delivery service.
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Posted 1 day ago
Slate arrived quickly, can't complain about the quality, looks fantastic and was the cheapest available compared to other places. Delivery was flawless too.. Only downfall was the slate might discolour after it rains, I assume it's the chemicals but hopefully clears up
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Posted 2 weeks ago
Product was as expected at a competitive price however, the delivery was bit of a nightmare after the electric pallet mover failed with no manual backup. The pallet was in the road and all had to be hand-balled off the pallet onto our drive, for us to handball again to its final place. The delivery operator did help to get it off the road.
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Posted 3 weeks ago
The delivery was good, the stones were spot on
Helpful Report
Posted 3 weeks ago
You would have scored a 5 excellent except a large stone has holes drilled straight through which obviously means that I cannot use it for decorative purposes. Photos attached. Are you able to make up for this loss in some way? Clive Patten clivepatten@hotmail.com Order Number DA1595767 Customer Name: Mr Patten Order Date: 11/03/2024 12:21:00 UTC Delivery Date: Thu 14th March
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Posted 3 weeks ago
Delivery driver was very helpful and obliging
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Posted 1 month ago
Product order arived when promised, was of an excellent quality and the delivery person was exstreamly helpfull
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Posted 1 month ago
Product very good. We were promised a 'phone call an hour before delivery, instead of which the lorry turned up unannounced at about 7.40 am.
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Posted 1 month ago
First class service
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Posted 2 months ago
The rock was exactly what I wanted and it was deposited on a pallet six feet from its ultimate position - unfortunately I had not thought the project through and could not lift it at all! However I found a local firm who were able to help. It might be worth providing this placement service for an extra charge
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Posted 2 months ago
Helpful and good customer service
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Posted 4 months ago
Difficult to know what you are getting. Offered generic photos but could not specify one. Otherwise service very good.
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Posted 5 months ago
Good service, could do with a call from the driver to say when coming - can’t wait at delivery site all day for a 10 minute delivery!
Helpful Report
Posted 6 months ago
Exactly as described.
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Posted 6 months ago
The delivery was good the delivery man was very good the product was good
Helpful Report
Posted 6 months ago
Really pleased with the product, the price charged and the pre purchase service. My disappointment was with the delivery as I had to help the driver unload 100 poly bags from the lorry. The driver said that he had not been given an electric pallets mover and couldn't therefore move the bags on the wooden pallets. The job was very physically demanding and not something a customer should have to do.
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Posted 6 months ago
The materials were excellent. The disappointing thing was that the material was left mainly on the pavement. Although I have a flat drive, there is an edge of an inch between the pavement and the drive. The truck that was used to move the pallet on which the material was placed from the lorry onto the pavement was unable to roll over the very small change in the surface.
Helpful Report
Posted 6 months ago
The slate came promptly and despite one piece of the order missing, this was rectified very quickly.
Helpful Report
Posted 6 months ago
Decorative Aggregates is rated 4.8 based on 18,114 reviews