Dealbuyer (UK) Ltd Reviews

4.89 Rating 2,402 Reviews
99 %
of reviewers recommend Dealbuyer (UK) Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
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4 Parkside
Christchurch Road

Anonymous  // 01/01/2019
"Thank you for shopping with us at from our website or ebay store" - website

"We value any feedback on your shopping experience with us, and have teamed up with the independent review site who will help gather your comments." all the images in the email are broken

"We would really appreciate a few minutes of your time, to let us know how we’ve done." you sold me a laptop online and it came on time... there really is no experience (good or bad) to speak of that's remarkable.
Posted 3 months ago
had to return a TV as it arrived cracked, and then the replacement didn't work. to be fair, they arranged delivery and refund with no fuss and quickly. But just wasted some of my time.
Posted 5 months ago
Disappointed. Received my brand new smart TV and unfortunately it kept switching off. Fuzzy picture. Returned it for a refund.
Posted 2 years ago
Got the package but not the email to pick it up
Posted 2 years ago
It’s alright not a amazing special deal but meh.
Posted 2 years ago
Still waiting for the tab to be delivered bit premature to be asking for a review. DPD seem to be giving me the run around
Posted 3 years ago
Everything came on time except the fact there was no screws required to fit tv stands and no manual. Disappointed about that
Posted 3 years ago
I had to go and pick up my order, when actually I paid for next day delivery. I filled in my phone number, but the delivery guy couldn't contact me.
Posted 3 years ago
I ordered a refurbished ipad as a Christmas present. The product we received was far from what we were expecting. It is heavily marked and extremely slow. However, I cannot fault the customer service we received. When I ordered the product it was delivered quickly and on emailing customer services about our unhappiness with the product, a solution was found quickly and easily.
Posted 3 years ago
Good overall...but they seriously need to change the delivery company terrible...dealbuyer send the parcel the 30 of june and at 8 of july i m still waiting ...and customer service is the worste i ever see...
Posted 4 years ago
Quick delivery, although the package was a bit bashed when we got it. Good price for the boy loves it...
Posted 4 years ago
Price good delivery speed good. Freeview recorder remote well worn and unfortunately it clashes with TV remote and causes problems
Posted 4 years ago
Undecided yet. As product was faulty and was returned and waiting on a replacement.
Posted 4 years ago
Helpful employees
Posted 4 years ago
Service was very good. However product had quite a few marks which was dissapointing after reading description.
Posted 4 years ago
Excellent website, fantastic deals, quick service ----------let down by delivery process in my case!
Bought a Bar B Q, quite a large one and it was delivered strapped to a pallet off loaded with a a fork lift and left in my drive. If I had lived in a terrace , who knows!
Posted 4 years ago
Hi John,
I'm sorry to hear the courier left the BBQ on your drive without a signature and I will be speaking with them shortly to find out why this has happened.
Posted 4 years ago
Was impressed how quick the delivery was. Was a little disappointed the condition the DVD player was in. Could live with the minor stratches on the DVD. Not the dent on the side of the player, after all that the DVD player didn't have hdmi connection so I weren't able to use it. The advisor had doubted me with regards to there being a hdmi connection until he looked online himself. Surely something he should know as he works for the company.
Posted 5 years ago

We are sorry to hear of the issues with the purchase from On inspection of the unit, we can see the small dent the right side of the player. This can happen in transit and we can only apologise on behalf of the courier. In regards to the HDMI, we strongly recommend that customers research the products before they complete a purchase!
Posted 5 years ago
Fast delivery and simple ordering - but the ipad that arrived was not exactly as described condition-wise. Dealbuyer stated 'grade A' but I have seen similar condition for sale in other retailers rated B at best. Good working order though!
Posted 5 years ago
Hi Andrew,
We are aware from time to time opinions on grading can differ. If you are unhappy with your purchase we would be more than happy to exchange your unit if possible or take the unit back for a full refund.
Posted 5 years ago
bought a 24inch WHITE smart tv and got a BLACK one and im still waiting on another to get delivered to me that was thursday and still not got it dissapointed.
Posted 5 years ago
It is not possible to contact by e-mail this dealer. After receiving the product, I wanted to enquire about warranty. I e-mailed the customer services and other e-mail address as advertised in their website but both e-mails bounced. The phone no is 0845 number which is a non-geographical number and you pay more than normal for it. I wish that they have had either 01/02/03 number for customer services. I wanted to enquire about other products but I dropped the idea after this experience.
Posted 5 years ago
Hi Anand, we are every so sorry that you have had trouble emailing us, we are not aware of any email issues and have been receiving emails daily. Our 0845 number is a non-geographical number and this is charged at a standard national rate of around 5p a minute depending on your service provider.
Posted 5 years ago
Dealbuyer (UK) Ltd is rated 4.89 based on 2,402 reviews