Dance Direct Reviews

Name: Dance Direct
Address: Harlequin House, ,, Newton Abbot
Rating: 4.69

4.7 Rating 7,903 Reviews

93 %

of reviewers recommend Dance Direct

4.7

Based on 7,903 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

About Dance Direct:

Dance Direct has grown from a family run business to become the leading dancewear retailer in the UK and Europe. Our passion is in providing high quality, affordable dancewear and accessories to the dance community; our pride is in enabling dancers to achieve their dreams without worrying about the cost. Working in partnership with Revolution Dancewear – one of the world’s leading costume and dancewear manufacturers – we also supply a fantastic collection of high quality ready-to-wear costumes for shows and performances.

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Location:

Harlequin House, ,
Newton Abbot
TQ12 4BT

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Dance Direct 5 star review on 16th September 2025

359

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sizing is a little bit difficult to figure out but very smooth delivery.”

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Posted 2 months ago

Thank you for your comments, I will pass this onto the product team.

Posted 2 months ago

“Our great grandson loved his new dancing shoes.”

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Posted 2 months ago

Hi Christina, thank you for your review! We are pleased your great grandson loves his shoes :)

Posted 2 months ago

“Good process, quick delivery”

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Posted 2 months ago

Thank you for your 5 star review!

Posted 2 months ago

“Great communication and order dispatched quickly. Item was exactly as described.”

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Posted 2 months ago

Hi Seb, thank you for the 5 stars! We are pleased you are happy with our service :)

Posted 2 months ago

“Nice selection of items, but sizes run small”

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Posted 2 months ago

Hi Miya, thank you for the 5 star review! Your comments are helpful and I will pass them onto the product team.

Posted 2 months ago

“Brilliant”

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Posted 2 months ago

Thank you for the 5 stars Justyna :)

Posted 2 months ago

“Brilliant quality and fantastic service.”

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Posted 2 months ago

HI Jen, thank you for your review! We are pleased you are happy :)

Posted 2 months ago

“Great service, quick delivery”

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Posted 2 months ago

Thank you for the 5 star review :)

Posted 2 months ago

“All of my orders have been exactly what I’ve been looking for and the best prices I’ve seen! Always arrives on time, would definitely recommend to get your dance gear here! 🕺”

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Posted 2 months ago

Thank you for the wonderful review. It is really nice to hear positive comments and I will pass them on to everyone here.

Posted 2 months ago

“Speedy, hassle free service from Dance Direct. Shame the purchased item didn’t match up to the quality.”

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Posted 2 months ago

Thank you for your review. It is good to hear that you are happy with our service as we always do our best to look after our customers. We offer a 28 day no quibble returns policy to allow customers time to try on their goods when they have been delivered and return them with a free Royal Mail returns label if they are not suitable. The goods are then refunded. Your return will be processed within 14 days of receipt.

Posted 2 months ago

“Really good quality ballerina shoes. The tights came and looked orange instead of pink however trust the process and tried them on! They were a perfect pale pink while on! I was pleasantly surprised”

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Posted 2 months ago

Thank you for the review. We love to hear that we have exceeded expectations.

Posted 2 months ago

“great pumps, quick delivery”

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Posted 2 months ago

Thank you for your review. It is good to hear your order arrived promptly and that you are happy with your purchase.

Posted 2 months ago

“Always have everything I need with the fastest shipping! Quality is great and price the same.”

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Posted 2 months ago

Thank you for your 5 star review!

Posted 2 months ago

“Great site and quick delivery”

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Posted 2 months ago

Thank you Anu, we are pleased you are happy!

Posted 2 months ago

“I needed to buy some tap shoes for my granddaughter. The site was easy to access and the process was straightforward. The shoes were sent very quickly and they are very good quality. My granddaughter was delighted with them.”

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Posted 2 months ago

Thank you for your wonderful review! It makes our day when we hear positive comments :)

Posted 2 months ago

“Excellent jazz shows, quick shipping”

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Posted 2 months ago

Thank you for the 5 star review Lorna!

Posted 2 months ago

“The shoes were very high quality and the delivery standard was incredible”

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Posted 2 months ago

Thank you Freddie!

Posted 2 months ago

“Easy to order, communication good and delivery on time”

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Posted 2 months ago

Thank you for the 5 star review!

Posted 2 months ago

“Very impressed with the customer care. I ordered a pink dress and when it turned up it was black, my daughter needed it for a festival 2 days later. I emailed dance direct explaining the situation and requested them to send another one on a 24 hour delivery to ensure it arrived on time. They asked for a photo of of what I'd received. They emailed back once I'd done that and told me they'd sent the correct one and would be with me the next day. Happy customer and thank you.”

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Posted 2 months ago

Hi Cath, thank you for your review. We are glad to have been able to resolve the issue quickly for you!

Posted 2 months ago

“Easy website to navigate and their systems made ordering and returning unsuitable items easy”

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Posted 3 months ago

Thanks Jo for your lovely review!

Posted 2 months ago

Dance Direct is rated 4.7 based on 7,903 reviews