Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,697 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,697 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The towels are very nice but disappointed the print wasn't on both sides.”

Helpful Report

Posted 4 years ago

“I ordered a personalised bean bag for my pooch as she hogs the kids' rather than her bed. She absolutely loves it and sleeps on it all if the time. It has pictured of Westies on it and is huge for her which is a bonus. Excellent quality of material too.”

Custom Gifts 5 star review on 12th April 2021

Helpful Report

Posted 4 years ago

Hi there, thanks so much for your feedback, it means a lot! It's really great to hear your dog loves her new bean bag! We work hard to get our orders out in the highest quality possible, so we love to hear its paying off. Many thanks, Harrison

Posted 4 years ago

“Excellent service. Reproduction of photo is perfect. Very pleased.”

Helpful Report

Posted 4 years ago

“Beautiful material and great print of my photo great quality. It would be great it you could change the ticket to places you have been too as well to personalise even more, but was still Beautiful 😍”

Helpful Report

Posted 4 years ago

“Loved my cushion and it arrived very promptly, in time for Easter, so my Mum got a hug from me!”

Helpful Report

Posted 4 years ago

“Fantastic quality and ny son was well pleased with his very own personalised Wolves towel.”

Helpful Report

Posted 4 years ago

“Happy with product lovely and fuffy one side pictures good”

Helpful Report

Posted 4 years ago

“Excellent service all round. Products were exactly as ordered and expected and arrived promptly. Used before and will use again. Highly recommend!”

Helpful Report

Posted 4 years ago

“Bought these cushions for my granddaughters. They both love Harry Potter and these fit the bill for them. Great to have them personalised too!”

Custom Gifts 5 star review on 10th April 2021

Helpful Report

Posted 4 years ago

“Custom gifts were good from the day of order to the delivery very happy with the customized towels i had very good quality”

Helpful Report

Posted 4 years ago

“My dog loved its bed amazing quality”

Helpful Report

Posted 4 years ago

“Beautiful fleece, so pleased with my purchase. Excellect customer service.”

Helpful Report

Posted 4 years ago

“very happy will use again.”

Custom Gifts 5 star review on 8th April 2021

Helpful Report

Posted 4 years ago

“The throw was easy to order and was delivered promptly. The only disappointment was that the top half of the head of the person in the photo was cut off but that might have been my fault for not cropping the photo before I sent it as I didn't realise I needed to.”

Helpful Report

Posted 4 years ago

“Excellent quality and exactly as described Very happy”

Helpful Report

Posted 4 years ago

“Used this site for the first time, found it quick n easy to use, I received my photo beach towels a few days after my order. So pleased with the towels. The gift was for a 30th and a 70th birthday. I know both recipients will be thrilled with their towels. Thank you ,”

Helpful Report

Posted 4 years ago

“The cushion is lovley,, but the packer folded it to send it, so now the cushion is creased.”

Helpful Report

Posted 4 years ago

“Wonderful gift made my mum very happy 😊”

Helpful Report

Posted 4 years ago

“Great product, great quality, couldn’t be happier!”

Helpful Report

Posted 4 years ago

“Just ordered my blanket and money came straight out of my account yet the website says I have no orders”

Helpful Report

Posted 4 years ago

Hi William, Thank you for your feedback. I'm really sorry you seem to be having issues with our site. Could you please contact us (hello@customgifts.co.uk) and include your order number. We can then look into this further for you! Many thanks, Harrison

Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,697 reviews