Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“The Sheffield Wednesday towels are brilliant with lovely names on them.”

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Posted 4 years ago

“I’m very pleased with my gifts”

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Posted 4 years ago

“Fab products and good quality. Ordered from here before and every time it’s been great! Good prices and fast service. Great customer service too. Will definitely order in the future!”

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Posted 4 years ago

“The response I got from the onset was fantastic, I received emails very quickly from Jared he was great, when I asked for extra engraving he sorted it, it has arrived it looks good , but we haven't put it together yet but looked at the engraving and it's everything we wanted. Would highly recommend.”

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Posted 4 years ago

“Love love love them”

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Posted 4 years ago

“Just received the personalised clock. I bought it for my son and daughter in law for their anniversary. I am more than an pleased. Thank you so much definatley shop with you again.”

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Posted 4 years ago

“Brilliant purchase of my order,arrived in time for the present needed”

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Posted 4 years ago

“Ordered a few football club blankets to put away as Christmas gifts, they arrived and I am delighted with the quality. Would definitely recommend a purchase from again.”

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Posted 4 years ago

“Wrong font used on my football waterbottle ordered . Online it would not alter one letter from lowercase to uppercase so I emailed company / got speedy reply agreeing the system had a fault however he CONFIRMED it would be uppercase . Which it was not and they won’t send me another correct version even though I offered to pay . Terrible customer service as they say I agreed the font which isn’t the case as I would have immediately cancelled & removed the item .”

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Posted 4 years ago

“1st time i have used this company. good quality. would use again when things get back to normal”

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Posted 4 years ago

“Very fast service an quality is good will order again”

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Posted 4 years ago

“Personalised Towel is very nice, but poor quality. Very thin with two flaws at the bottom”

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Posted 4 years ago

“Absolutely fantastic. Just the present for my life long Leeds supporter son. Good quality, good delivery time, great communication.”

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Posted 4 years ago

“Excellent quality Football Club towell.”

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Posted 4 years ago

“Fantastic service from Custom Gifts - I ordered a personalised football club beach towel and water bottle, and delighted with the products received - both arrived promptly and I know my grandson will love these when he has them Christmas day!”

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Posted 4 years ago

“I Ordered the large towel and I am really pleased with the quality of it and the delivery service was excellent, definitely will order from you again.*****”

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Posted 4 years ago

“Delivery was really quick.was expecting a couple of weeks or so during this busy time. Product was of good quality.”

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Posted 4 years ago

“lm really pleased with my order thank you very much”

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Posted 4 years ago

“Beautiful Penguin with great personalisation. My Grandson will love it - he loves Penguins. A good size too.”

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Posted 4 years ago

“I am delighted with the towel, it is a lovely present for my son-in-law,the quality is great”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews