Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,698 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,698 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“My order arrived promptly and I was very pleased with the items. I would have no hesitation in recommending them.”

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Posted 4 years ago

“Very speedy delivery Item as described Very happy would recommend 👍👍👍”

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Posted 4 years ago

“Absolutely made up with my order and im sure my little pooch will love her new bed Christmas day.🐕🐾. Highly recommended.”

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Posted 4 years ago

“Nice towel”

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Posted 4 years ago

“Ordered a cushion personalised for my friends daughter very nice thank you”

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Posted 4 years ago

“DONT WASTE YOUR MONEY Ordered a customized dog bed the quality is poor it looks very comfortable but its awful not comfy one bit sounds like it as paper inside my dog will rip it up in minutes the name is very small which i thought would of been a lot bigger wish i didn't order it and got one from B&M.”

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Posted 4 years ago

“Customised cushion with photo and product very blurry”

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Posted 4 years ago

“Excellent service and a fabulous gift it was personilised and came within a few days plenty of time for birthday and was superb quality my nephew loved his personilised Liverpool fc phone cover will definitely order from here again and would highly recommend”

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Posted 4 years ago

“Excellent service, and fast dispatch. Very happy with my order. Thank you”

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Posted 4 years ago

“Good quality boxes, exceptionally fast delivery and beautifully personalised. Definitely recommend!!”

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Posted 4 years ago

“Delivery was professionally done.”

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Posted 4 years ago

“This is the second time I have used this firm. They were very helpful and my order was delivered as promised and I was very pleased with it.”

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Posted 4 years ago

“Awful customer service . Sent out faulty bed and was the last one .. was not stitched correctly . Pictures showed them how bad it was . Offered £5 goodwill . As if they had done me a favour . Jared didn’t want to admit it was made wrong ... They need to work on there service .... worst I have even experienced”

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Posted 4 years ago

“Ordered several hessian personalised Christmas sacks and they are absolutely perfect in every way. Also got ribbons to tie them and many tags to use. Really pleased”

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Posted 4 years ago

“great item”

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Posted 4 years ago

“Absolutely fantastic service and quality of goods. I ordered a photo cushion which was easy to do and instructions were clear. Good communication via updates and item arrived really quickly. So satisfied I orders another !”

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Posted 4 years ago

“Looks pretty good and fair price”

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Posted 4 years ago

“Lovely dog bed , great value for money and arrived quickly”

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Posted 4 years ago

“Brilliant products and delivery time very good”

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Posted 4 years ago

“Absolutely brilliant service from custom gifts. The little added touches were well received - one of my children has a unisex name and their item was wrapped with an assortment of coloured ribbon for me to choose from. Above and beyond what I expected.”

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Posted 4 years ago

Custom Gifts is rated 4.3 based on 3,698 reviews