Custom Gifts Reviews

Name: Custom Gifts
Address: Fanmerch, J1 Parkes Way, Leafbridge Business Park, Lincoln, lincoln, Lincolnshire
Rating: 4.34

4.3 Rating 3,701 Reviews

83 %

of reviewers recommend Custom Gifts

Company Reviews

Metrics

4.3

Based on 3,701 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.1 out of 5

Custom Gifts 5 star review on 28th April 2025

186

Anonymous

Anonymous // 01/01/2019

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“Excellent quality and delivery time frame”

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Posted 5 years ago

“my husband loved his minstrel tree.”

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Posted 5 years ago

“The Bed arrived much quicker than I thought. Its made from excellent quality Material my Dog loves it to the point she does not want to get up of a Morning as she is so comfortable.”

Custom Gifts 5 star review on 7th January 2021

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Posted 5 years ago

“Lovely gifts, great communication, highly recommend. Made my sons christmas. thank you.”

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Posted 5 years ago

“Order was never delivered and I was not informed, only realised I'd been refunded when checking bank statement at which point it was too late to purchase something else! To top it off I've now been asked to review my purchase! 🤔”

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Posted 5 years ago

“Absolutely love this! The design is gorgeous and so well put together. And I got a fast response on my initial enquiry, so good customer service too!”

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Posted 5 years ago

“Only recieved 6 not 12 as ordered and paid for. No one will respond to my email or social media. Poor service”

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Posted 5 years ago

Hi Linda Thank you for your review. I am sorry to hear that you didn't get all the items. If you could email hello@customgifts.co.uk and the team can look into this for you.

Posted 5 years ago

“Ordered a late Xmas present. Great service. Delivered when stated. Thankyou.”

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Posted 5 years ago

“Thanks, as advertised”

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Posted 5 years ago

“The products were exactly as described and I had them personalised which was a great service. They were both for gifts and the recipients loved them. Will definitely be using you again.”

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Posted 5 years ago

“Very pleased with the delivery and product, worried as item bought was half the price of similar sites but pleasantly surprised”

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Posted 5 years ago

“Not the greatest quality”

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Posted 5 years ago

“Just as described”

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Posted 5 years ago

“Really good quality towel, good size, really pleased will order again!😀”

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Posted 5 years ago

“I have received a few different items from Custom Gifts and l have been extremely pleased with them . They have been of excellent quality and value for money. I’m sure the will be cherished for years to come .”

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Posted 5 years ago

“The customised cushion was great. Only thing I didn't like was that it came in a bag and the Bach was punctured so there was a mark on it. Maybe the packaging needs a little bit of work.”

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Posted 5 years ago

“I was over the moon with my son's custom made cushion, as was he when he saw it. Well made and a lovely addition to his room .Thank you ❤️”

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Posted 5 years ago

“I ordered 2 photo cushions. 1 for a friends birthday and 1 for my Nan who’s in a care home and we’re unable to visit her. Great quality photos, nice size plump cushion, well packaged. Fast delivery..”

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Posted 5 years ago

“Great item exactly as described”

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Posted 5 years ago

“Wow what a service so pleased with my items and swift delivery well packaged too xx thank you”

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Posted 5 years ago

Custom Gifts is rated 4.3 based on 3,701 reviews